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Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
1,024 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,024 reviews
May 29, 2019
Was traveling thru the area and had to car trouble Van Horn was closest service provider for my Sonata. Both the svc mgr and Josh were very accommodating to me while I had the vehicle repaired. Josh Van Horn was closest service provider for my Sonata. Both the svc mgr and Josh were very accommodating to me while I had the vehicle repaired. Josh followed up with me to give me status and I felt very comfortable there. More
by Gypsy
Employees Worked With
Josh
April 03, 2019
Good work I received very Quick and friendly service. Appreciate not being forced into services, especially coming in as an older person. Always have my Hyunda I received very Quick and friendly service. Appreciate not being forced into services, especially coming in as an older person. Always have my Hyundai serviced here. More
by Jodotty
Employees Worked With
Service department
March 31, 2019
Great car The salesman was very busy but did everything I needed to get a great car . He didn’t know that the ioniq has more than one driving mode. Eco and spor The salesman was very busy but did everything I needed to get a great car . He didn’t know that the ioniq has more than one driving mode. Eco and sport More
by Happy Rae Ann
Employees Worked With
Zach
March 24, 2019
Excellent Customer Service went above and beyond to make sure I left 100% satisfied with my purchase!! Would highly recommend VanHorn. Very friendly, clean, honest dealership. I went above and beyond to make sure I left 100% satisfied with my purchase!! Would highly recommend VanHorn. Very friendly, clean, honest dealership. I would definitely purchase with them again! More
by Kari1021
Employees Worked With
Zach
March 24, 2019
Not very impressed I took my 2018 Sonata into the dealership to have the computer reprogrammed for a recall (performance improvement campaign). I also had rust forming I took my 2018 Sonata into the dealership to have the computer reprogrammed for a recall (performance improvement campaign). I also had rust forming on the inside of the trunk. The service manager inspected the rust in the trunk and said he would contact me to set up an appointment to have their body shop repair the rust and arrange for a loaner vehicle. The manager never contacted me. I called the dealership five days later during regular business hours and received no answer. I left a voice mail message however the dealership never returned my call. I was not very impressed with their level of service. More
by Rj
Employees Worked With
Unknown name of service manager
February 28, 2019
Good communication and pleasant experience overall. I dealt with various dealers online using CarGurus. It took me awhile to find a potential used vehicle. Jake helped me over the phone to get the paper I dealt with various dealers online using CarGurus. It took me awhile to find a potential used vehicle. Jake helped me over the phone to get the paperwork going. So when I did come get my vehicle it went smoothly. Alex was helpful as well. More
by Pwnissan
Employees Worked With
Jake and Alex
February 19, 2019
Oil, filter change/point inspection It was a pleasurable experience where the staff was very experienced and professional. They were very friendly as well. I was scheduled very quickly It was a pleasurable experience where the staff was very experienced and professional. They were very friendly as well. I was scheduled very quickly and prompt. More
by Schneider, Les69
Employees Worked With
JVG/ Casey M
February 14, 2019
Oil change and warranty recall and new battery in key fob Everything was repaired and routine maintenance was performed efficiently as usual and done in the time they promised. It’s always a pleasure to go t Everything was repaired and routine maintenance was performed efficiently as usual and done in the time they promised. It’s always a pleasure to go to Van Horn for service and the waiting room is clean and welcoming. More
by No thanks
Employees Worked With
Casey, Joe VonG
January 29, 2019
Buying a car Had a great experience with buying my car from Van Horn Hyundai, everyone was willing to help. The customer service is great there. Highly recommend b Had a great experience with buying my car from Van Horn Hyundai, everyone was willing to help. The customer service is great there. Highly recommend buying a car here, you won’t be disappointed. I love my Hyundai Tucson! More
by emdaun
Employees Worked With
Stephanie Turner
January 19, 2019
Quick & easy We saw a vehicle online. Came into the dealership to test drive it. Within 20 minutes we were behind the wheel. Very friendly staff & willing to work We saw a vehicle online. Came into the dealership to test drive it. Within 20 minutes we were behind the wheel. Very friendly staff & willing to work with us. The rest of the process was just as fast & easy! More
by Honda lover
Employees Worked With
Stephanie T
