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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,024 Reviews

N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,024 reviews

March 30, 2020

Awesome Jeff Keys made our process so easy and painless. I was impressed by the low pressure environment. Would absolutely recommend Van Horn Hyundai to anyon More

by amyevans240
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Keys
Mar 31, 2020 -

Van Horn Hyundai of Fond du Lac responded

Hi Amy, thanks for sharing your five-star experience with Jeff at Van Horn Hyundai of Fond Du Lac! We are grateful to have your business!

March 14, 2020

People were helpful. Manager was down to earth not pushy very knowledgeable. Sales person Kayla Vanderbilt Galilean new her stuff about your cars technical questions were all answered. Finance team were gre More

by Choicedentalstudio
Recommend Dealer
Yes
Employees Worked With
Kayla, forgot manager name
March 14, 2020

Was very friendly, informative and professional. Never pressured me into buying anything or made me feel uncomfortable. Answered all my questions and made the experience less stressful More

by Wierke06
Recommend Dealer
Yes
Employees Worked With
RYAN
Mar 15, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you for leaving Van Horn Hyundai of Fond Du Lac a review! We're glad to hear that our team made the purchase of your vehicle a seamless process. Enjoy your new ride!

March 05, 2020

Great people to work with. Kayla my sales person knew her cars and what they were capable of. Manager was great not pushy. Financial team were quick with setting up my financing for my company. More

by Lauraciesla.69
Recommend Dealer
Yes
Employees Worked With
Kayla and manager
Mar 05, 2020 -

Van Horn Hyundai of Fond du Lac responded

Laura - We love seeing five star reviews! Thank you so much for shopping with us at Van Horn Hyundai of Fond Du Lac and trusting us with this purchase. We are so glad that you enjoyed working with our team to get into your new ride.

February 24, 2020

Terrible customer service. Bought a vehicle at the end of Nov. (2019). After 13 trips back and forth to VanHorn, the vehicle still was still in the shop (for 57 days total). Communication was horrible thr More

by lisah4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik Vande Slunt
Feb 25, 2020 -

Van Horn Hyundai of Fond du Lac responded

Lisa – We are sorry for your poor experience. As you know, we tried to help you find a different vehicle while these concerns were happening but none of the additional options worked for you. We reimbursed you last Tuesday for the vehicle as well as for all the additional expenses that you had incurred from the purchase. Please contact me if you have any questions about this. Thank you, Zach Norman - Customer Service Manager - znorman@vhcars.com

Feb 25, 2020 -

lisah4 responded

I do not have any questions about this. I am simply reporting the facts that occurred with the transaction. Please do not minimize the fact that we were dealing with this for almost 3 months. Yes we looked at a few vehicles but they were not in my son's price range nor do we trust that we will get good service from the dealership. We did find one vehicle but VH sold it even though my husband expressed interest in it and would have liked to purchase it. There is no need for further communication. Thank you.

February 14, 2020

Excellent service. Worked with our needs and made every attempt to ultimately exceed our expectations. Fulfilled all our requests and provided information beyond our inquiries. Follow up was fast. Courteou More

by bradwaltz
Recommend Dealer
Yes
Employees Worked With
Kayla
Feb 17, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you for sharing your experience here at Van Horn Hyundai of Fond Du Lac. It's always great to hear when our team exceeds expectations and delivers a fast, courteous and excellent service. Thank you for giving us the opportunity to work with you.

February 13, 2020

I worked with Kayla to purchase my Hyundai. I have been looking for 4 months so when I saw this one I jumped on it. I have had some horrible experiences leading up to this purchase and actually walked out More

by Nikkidbaker
Recommend Dealer
Yes
Employees Worked With
Kayla
Feb 14, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the review! We couldn't be happier to hear that Kayla took good care of you here at Van Horn Hyundai of Fond Du Lac. We are proud to know that we earned your business, and we hope that you enjoy your new vehicle!

February 08, 2020

Got me into the truck of my dreams, and helped with with all questions. Very professional staff and would highly recommend purchasing a vehicle from them. Thank you Josh, Alex and the rest of the team tha More

by Missy
Recommend Dealer
Yes
Employees Worked With
Josh/Alex
Feb 10, 2020 -

Van Horn Hyundai of Fond du Lac responded

Missy, we're so happy that we could help you take home your dream truck! We appreciate your recommendation and we'll make sure to pass along your thanks to Josh and Alex. Congratulations on your new vehicle from all of us here at Van Horn Hyundai of Fond Du Lac!

January 31, 2020

This is a super dealership. Everyone is always so friendly, helpful, and honest. The service department is the best. I have purchased 2 vehicles from this dealership and would not go any where else More

by Vicky
Recommend Dealer
Yes
Employees Worked With
Joshua
Jan 31, 2020 -

Van Horn Hyundai of Fond du Lac responded

Vicky, thank you for taking the time to review Van Horn Hyundai of Fond Du Lac! We are so happy to have you as a customer!

January 31, 2020

First oil and filter change for my 2020 Accent, great service as usual. This is the second Accent I've purchased here (4th one that I've owned) and I've never had reason to be anything less than complet More

by Mmoran0725
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 31, 2020 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to write Van Horn Hyundai of Fond Du Lac a five-star review! It is great to hear that our team takes care of you. We are always here to provide exceptional service for you and your 2020 Hyundai Accent!

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