Van Horn Hyundai of Fond du Lac

Service was great! Had my palisade in and out real quick and even washed it! Highly recommended Ben and the service team to anyone looking to get quality work! and even washed it! Highly recommended Ben and the service team to anyone looking to get quality work! More

Greatest service we ever had, one of the best experience at a dealership will recommend 100%. Kayla was the greatest Sales person we ever work with. We will definitely be going back in the future. at a dealership will recommend 100%. Kayla was the greatest Sales person we ever work with. We will definitely be going back in the future. More

Great experience. Super staff for the whole purchase Great experience. Super staff for the whole purchase process . “JT” was an incredible sales rep! Go to Van Horn if you want an awesome experience. Great experience. Super staff for the whole purchase process . “JT” was an incredible sales rep! Go to Van Horn if you want an awesome experience. Thank you Van Horn!! More

The service itself was fine as I just needed an oil change. What I didn’t like was the lack of mask wearing. The Service Supervisor seemed to have forgotten how to wear a mask properly. It was either n change. What I didn’t like was the lack of mask wearing. The Service Supervisor seemed to have forgotten how to wear a mask properly. It was either not on at all or half way on. When I saw my car being driven to the parking lot, the mechanic was as also not wearing a mask. This upset me so much, that I don’t think I will be returning this dealership. Not wearing a mask while changing my oil is fine, but to drive my car without wearing one is unacceptable. I have Type 1 Diabetes and a horrible immune system, so it truly just felt like your employees didn’t care about their guests. I wear a mask for 8 hours five out of seven days at my job, so can your employees. We’re in the middle of a pandemic that’s just getting worse and to see that left me disappointed. I don’t know where your mechanic has been when he’s not at work, so to see him in my car without a mask on was upsetting. I purchased my car from your dealership this past June and my mom bought a truck from here a few years ago, so I thought this was a reliable dealership, but apparently not. I know it may seem like I’m going over the top, but people are dying from this virus. Please do better. More

They are always ready to meet your needs and offer great and friendly service. The lounge is very comfortable and convenient. Wonderful service staff. Great. and friendly service. The lounge is very comfortable and convenient. Wonderful service staff. Great. More

From the very beginning after walking into the showroom, we were greeted by JT, our salesperson. He walked us through every step of purchasing our vehicle. And, he answered all of our questions very patient we were greeted by JT, our salesperson. He walked us through every step of purchasing our vehicle. And, he answered all of our questions very patiently. When he didn't know an answer he went to another salesman, maybe his manager who could then answer our questions. We are very happy with the service for the salesperson that was given to us and from the dealership as a whole. I am really enjoying my new Hyundai! More

First oil change on our new Elantra, which we love. Everyone was courteous, helpful. JT greeted us. He was our salesman. Joe Cybele was our tech. Kudos to both Everyone was courteous, helpful. JT greeted us. He was our salesman. Joe Cybele was our tech. Kudos to both More

Friendly car dealer. Kayla helped me a lot. Ben, the Friendly car dealer. Kayla helped me a lot. Ben, the service guy is a really understanding person. And they seems to be extremely honest for a ca Friendly car dealer. Kayla helped me a lot. Ben, the service guy is a really understanding person. And they seems to be extremely honest for a car dealer. More

Very helpful and didn't leave you standing there. Went through everything and answered all questions. Were not pushy nice to work with. Friendly staff. through everything and answered all questions. Were not pushy nice to work with. Friendly staff. More

Probably due to the pandemic, it took from March until Nov. to get the car I was looking for. Hoping for a little better communication. Nov. to get the car I was looking for. Hoping for a little better communication. More