Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
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JT and Eric provided great customer service after a miscommunication about a different vehicle. We left with a great car and are very happy with the service they provided. miscommunication about a different vehicle. We left with a great car and are very happy with the service they provided. More
Friendly people but terrible to deal with. They lowballed my trade in, $3k less than KBB instant offer in their website. Very good condition and they used excuse "it's not always accurate. They wouldn't come my trade in, $3k less than KBB instant offer in their website. Very good condition and they used excuse "it's not always accurate. They wouldn't come down in price on new car either, not that it's required, but they weren't interested in even the slightest bit of customer service. Since they lowballed my trade and wouldn't budge even $100 on my purchase, i asked to at least give me a full tank of gas instead of half tank on my purchase, they wouldn't even do that! Then when I finally purchased the new vehicle, they took it in the back to "clean" for about 45 minutes. It wasn't even clean after, cupholders had gunk in them. If i didn't want that particular vehicle I wouldn't have bought from this dealer. The only positive thing was I was offered a bottle of water. Wow. Also, a few days later, the idle of vehicle is ruining strange. They say they do thorough inspection, but I don't believe that at all. I know they are a business and need to make money, but I got totally taken. I wouldn't even recommend my grandma to shop here. More
I liked the dealership, only thing I'd say was that they were a little pushy when it came to financing the car. Besides that an all around great experience were a little pushy when it came to financing the car. Besides that an all around great experience More
Josh saw how in love with the Jeep that I bought here that he made it happen and I got to walk away with my dream car! Would absolutely recommend him to anyone and everyone I know looking for a new vehic that he made it happen and I got to walk away with my dream car! Would absolutely recommend him to anyone and everyone I know looking for a new vehicle More
Great people there! All the workers were very helpful and very informative about all the cars that I wanted to test drive. Would go back in the future. very informative about all the cars that I wanted to test drive. Would go back in the future. More