Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
1,025 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,025 reviews
July 08, 2021
Van Horn was super easy to work with. They went above and beyond to have our mini van ready for pickup. Mike was super helpful to work with and was very thorough with us in our buying process. They wan and beyond to have our mini van ready for pickup. Mike was super helpful to work with and was very thorough with us in our buying process. They wanted to make sure we knew what we where buying. The detailers did an amazing job with cleaning up the van. It looked like it was a brand new van. I would definitely recommend buying a vehicle with Van Horn. More
by wolfada89
Employees Worked With
Mike
July 06, 2021
Matt Elliot was super good and very trustworthy to work with! He was straight forward with me and answered back very fast. Great guy to work with and will return. with! He was straight forward with me and answered back very fast. Great guy to work with and will return. More
by Dglass
Employees Worked With
Matt elliot
July 05, 2021
JT and Eric provided great customer service after a miscommunication about a different vehicle. We left with a great car and are very happy with the service they provided. miscommunication about a different vehicle. We left with a great car and are very happy with the service they provided. More
by slechta.amanda
Employees Worked With
JT, Eric
July 04, 2021
Friendly people but terrible to deal with. They lowballed my trade in, $3k less than KBB instant offer in their website. Very good condition and they used excuse "it's not always accurate. They wouldn't come my trade in, $3k less than KBB instant offer in their website. Very good condition and they used excuse "it's not always accurate. They wouldn't come down in price on new car either, not that it's required, but they weren't interested in even the slightest bit of customer service. Since they lowballed my trade and wouldn't budge even $100 on my purchase, i asked to at least give me a full tank of gas instead of half tank on my purchase, they wouldn't even do that! Then when I finally purchased the new vehicle, they took it in the back to "clean" for about 45 minutes. It wasn't even clean after, cupholders had gunk in them. If i didn't want that particular vehicle I wouldn't have bought from this dealer. The only positive thing was I was offered a bottle of water. Wow. Also, a few days later, the idle of vehicle is ruining strange. They say they do thorough inspection, but I don't believe that at all. I know they are a business and need to make money, but I got totally taken. I wouldn't even recommend my grandma to shop here. More
by waterbottle
Employees Worked With
Mike
