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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,025 Reviews

N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,025 reviews

May 29, 2022

Great experience, with great customer service and super helpful in the buying process. Made it quick and easy as possible! More

by Jonte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan, Jake
Jun 01, 2022 -

Van Horn Hyundai of Fond du Lac responded

Congrats on your purchase! It's great that the team was helpful and wonderful to work with. We appreciate your business and kind words.

May 28, 2022

Excellent communication with all of the staff members. The process was smooth, and I would highly recommend them to anyone! More

by Eric.schoenbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan
May 31, 2022 -

Van Horn Hyundai of Fond du Lac responded

Thanks for the wonderful review. We appreciate your kind words about the Van Horn Hyundai of Fond Du Lac team. See you again next time!

May 28, 2022

They were very quick, extremely nice, and understanding. They had most of the paperwork done by the time I got there. Extremely exceptional service. I would 100% buy a car from them again. More

by paigetaft97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
May 31, 2022 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the review of Van Horn Hyundai of Fond Du Lac! We're glad that our team was understanding and nice to work with. We appreciate the feedback, and we'll see you again next time.

May 28, 2022

Had a great experience from start to finish. Jake did a great job along with the rest of the staff I dealt with. More

by rndyfn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Sturm,sorry I forget the others names
May 31, 2022 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the review! We're glad that the team worked hard to ensure you were satisfied. See you again next time here at Van Horn Hyundai of Fond Du Lac!

May 27, 2022

I recently bought my 2014 F-150 FX4 from Jeff Keys. The whole process was smooth and enjoyable. Jeff made it super easy to purchase my truck and was very low pressure. I could talk to him like a friend More

by Troy Keller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Keys & Zach Jaschob
May 27, 2022 -

Van Horn Hyundai of Fond du Lac responded

Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give Jeff and Zach your kudos for a job well done. We are glad they could send you home in a truck that is right for you. Enjoy!

May 27, 2022 -

Troy Keller responded

Heck yeah! They each deserve a bonus!!!! Cash is king!!!!

May 25, 2022

Very friendly and knowledgeable staff. Did not feel pressured in any way. The also have a nice atmosphere and the lot seemed well organized. More

by Kpwelsch1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Keys
May 26, 2022 -

Van Horn Hyundai of Fond du Lac responded

We are so happy to hear that you had a pressure-free car-buying experience working with our Van Horn Hyundai of Fond Du Lac team. Thank you so much! Safe travels and we hope for the opportunity to work together in the future.

May 24, 2022

Knowledgeable regarding the vehicle options, patient with explaining all of the warranties, gave fair trade-in value and had inventory available to purchase. More

by Dvandehey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brandt
May 25, 2022 -

Van Horn Hyundai of Fond du Lac responded

Thank you for supporting Van Horn Hyundai of Fond Du Lac with a great review! We are delighted to hear that you received informative service and drove home a happy customer. We appreciate your business!

May 23, 2022

From the first call to the Fond du Lac dealership, then meeting several times with my salesman Al to answer all my questions and finally to the last visit picking up my new vehicle I was treated very profe More

by Jk1pauly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brandt product specialist. General manager. Finance dept Moriah Parrish.
May 24, 2022 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Al and the Van Horn Hyundai of Fond Du Lac team. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

May 19, 2022

Received notice of a bill I paid. Didn’t even have any work done not sure what’s up with this. No number to call and talk to anyone More

by Mikejohnson
Recommend Dealer
No
Employees Worked With
Wasn’t here!!!
May 20, 2022 -

Van Horn Hyundai of Fond du Lac responded

Mike, thank you for providing this feedback for us. Unfortunately, when running another customer's credit card, we put in the wrong phone number credentials. We sincerely apologize for the inconvenience and confusion this has caused and assure you that we will work to prevent this type of mixup from happening in the future. Lastly, I would be happy to speak with you to see what more I can do to help clear this up. Please feel free to reach out to me directly. Best, Ben Elliot - Service Manager - 920-924-0000

May 17, 2022

Very good experience very helpful Morgan and whole team were very helpful and annentive asked if I had any questions and to call if I ever had any thank you all at van horn hyundai! More

by Sarah73320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
May 18, 2022 -

Van Horn Hyundai of Fond du Lac responded

Sarah, thank you for the great review! We are so glad to hear that you had such a successful experience working with Morgan and the Van Horn Hyundai of Fond Du Lac team. Drive safely, and we hope to see you back again down the road!

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