Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
Filter Reviews by Keyword
By Type
Showing 1,019 reviews
Best car buying experience we've ever had. We had the pleasure of working with Jeff and Josh both were amazing and went through everything step by step. Jeff went out of his way to make sure w We had the pleasure of working with Jeff and Josh both were amazing and went through everything step by step. Jeff went out of his way to make sure we were taken care of even on his day off. We will definitely be back. More
Well, i wanted to give a 5 star review but after sales is terrible at this dealership. I purchased a truck and was happy with my purchase, but once I received my plates, they listed my vehicle as a "C" tr terrible at this dealership. I purchased a truck and was happy with my purchase, but once I received my plates, they listed my vehicle as a "C" truck which is a vehicle 8000-10000lbs, think food truck sized. I purchased a Ram 1500 which has a gross vehicle weight of 6900 lbs. Another issued is that they sent in paperwork stating the truck is RED and the truck is clearly BLACK. Note: When i was signing paperwork, one of the papers said RED and i had the finacial guy correct that, so im not sure if he submitted the incorrect paperwork that i didnt sign or what. I called on Wed August 10th and im still waiting back for an update, now the salesman Nick has not answered my last 3 calls since Monday August 15th after he stated he was going to give me a call later that day. I reached out to someone else in the dealership and they stated that they would have a manager call me. Still waiting on that call as well. Again, I would have happily given 5 stars if the dealership sent in the correct paperwork. Now this has been such a pain in the xxx, my temp plates expire in 2 days and now im basically left to figure this out on my own when the dealership was the one who submitted the incorrect paperwork. More
It was a great experience! They adjusted to a closer payment I needed and also explained information in terms I could understand!! They adjusted to a closer payment I needed and also explained information in terms I could understand!! More
I bought my car from here and was very pleased with the whole process! Definitely recommend this place to anyone and Nicholas Randall is the best salesman there is! whole process! Definitely recommend this place to anyone and Nicholas Randall is the best salesman there is! More
Very welcoming environment and great customer service! ! I came in looking for a new car and didn’t feel like I was being forced to buy one the sales persons really do there job well!!! ! I came in looking for a new car and didn’t feel like I was being forced to buy one the sales persons really do there job well!!! More