Van Horn Hyundai Sheboygan
Sheboygan, WI
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We went to Van Horn Hyundia with the intentions on test driving a "preowned" Santa Fe. We thought that maybe new would be a better option for us. Dan Wicka was very helpful and knowledgable about all the f driving a "preowned" Santa Fe. We thought that maybe new would be a better option for us. Dan Wicka was very helpful and knowledgable about all the features and items to point out to us about the safety and ratings of the Santa Fe. We never felt pressured for a sale, and everyone at Van Horn Hyundai was very friendly and courteous!! We look forward to having our Santa Fe serviced there and would recommend them to family and friends!! Thank you Van Horn, we love our Santa Fe!!!! More
This was my first time having to take in my vehicle in for any service work and was in for a standard oil change. Was greeted with a warm hello from the Scott when walking through the door. Got a courtesy for any service work and was in for a standard oil change. Was greeted with a warm hello from the Scott when walking through the door. Got a courtesy ride to and from work. The driver was very talkative and made the 15 minute ride to work enjoyable. The vehicle was done when I got back and spent all of 5 minutes paying for the bill and the only reason it took that long was because the person explained that everything looked pretty good with my vehicle, but may want to keep on eye on the the minor issue with the worn brakes that I have on the vehicle. Everyone was very friendly and did the best to get me in and out as quick as possible. More
The service writers were very helpful in answering all of my questions when I arrived, and they kept me informed when my car was being fixed. I also felt the price for the repairs were very reasonable and do my questions when I arrived, and they kept me informed when my car was being fixed. I also felt the price for the repairs were very reasonable and do not feel like I was overcharged. More
Scott and Brian are always friendly and very helpful with getting your vehicile seviced quickly and suggesting any needed repairs, whether it is a routine service or making an emergency repair. Your concer getting your vehicile seviced quickly and suggesting any needed repairs, whether it is a routine service or making an emergency repair. Your concern is their priority. The lounge is very comfortable when you need to wait for your service to be completed. Larry has been great at picking up your vehicle when needed for service and always has a smile and is very friendly. More
My latest service experience at Van Horn Hyyndai, which was 02/12/13, was a pleasant one. Everyone was very pleasant and professional. I found the amount charged for belts replacement was reasonable. I was 02/12/13, was a pleasant one. Everyone was very pleasant and professional. I found the amount charged for belts replacement was reasonable. I bought my new Elantra at Van Horn in 2002 and I have had my car serviced only there for the past eleven years. When I buy my next new car, it will be at Van Horn Hyundai in Sheboygan. More
I was pleased to have a sales person approach us as soon as we stopped to look at a vehicle on the lot. He was very knowledgeable of what we were looking at and was very interested in seeing if there were as we stopped to look at a vehicle on the lot. He was very knowledgeable of what we were looking at and was very interested in seeing if there were any other vehicles that would fit our needs, wants and our budget. I would strongly recommend this dealer to anyone in need of a good used vehicle at a reasonable price More
We bought a used car from Van Horn @ 4 years ago. We had a great experience with them at that time, so when it was time to replace our other car, went back again to just look at what was on the lot and mayb a great experience with them at that time, so when it was time to replace our other car, went back again to just look at what was on the lot and maybe get some ideas. We met Francis, talked with him, told him what we wanted and what we DIDN'T want . He suggested we take a look at a Mazda 5. We fell in love right away but never thought it possible to be able to afford a brand new vehicle. We were very interested in the car but needed a little time to think it over, do a little research and just sleep on it. Francis was totally respectful of that, understood, we shook hands and parted friends with the promise that we'd be back one way or another. Van Horn's finance people went to work for us, we did the research on the vehicle and long and short of it, were back a week later to pick up our brand new car. The customer service we received was over the top!! The follow up AFTER we purchased the car was amazing. We had a couple phone calls just to see if we had any questions and to see how we were doing with the car. We did have a question about a warning light, called the service department and was assured what we saw was perfectly normal. Everyone at Van Horn, from Francis our sales person to Bob in finance , to Natalie who went over the ins and outs of the dealership with us, to the service person I spoke with, to the office staff who made the follow-up phone calls were outstanding! We felt like we were the most important customers ever! We would HIGHLY recommend this dealership to anyone and know that we will be returning customers for any future needs. Thank Van Horn Sheboygan!! More
Larry's always ready to give me a ride to work! He is perfect guy to give you a ride, always courteous and great to talk to while he drives me to work. On one of my recent services, which was a big pr perfect guy to give you a ride, always courteous and great to talk to while he drives me to work. On one of my recent services, which was a big preventive maintenance service, that would take the majority of the day, they had a loaner car ready for me, I didn't even have to ask (or beg!). They know how to take care of their customers! I didn't buy my Hyundai there but when I buy my next car I will definitely give them the opportunity to sell me a car. Scott in the service area does a wonderful job! Donna is this best when I pick up my car, could there be anyone nicer? Before Christmas she asked if I knew anyone with kids who might want to go to a kids Christmas party that the dealership was sponsoring. My niece, her husband and two year old daughter went and had an awesome time. I never told you thank you, so THANK YOU! It was so thoughtful of you to invite them to the party. Great dealership, I would highly recommend them! More
Totally unique car buying experience. Quality of detailed service like no other dealership I have ever experienced. Francis went the extra mile in every part of this transaction. service like no other dealership I have ever experienced. Francis went the extra mile in every part of this transaction. More
My initial intent was not to buy a car. I was in for servicing - Brian was great! However, I realized with Dan W's help that I should seriously consider the value was best for my 2005 Sonata at this ti servicing - Brian was great! However, I realized with Dan W's help that I should seriously consider the value was best for my 2005 Sonata at this time. Dan guided me thru the process with great knowledge, expertise and humor. I reall liked that in the test drive he drove first showing me all the different benefits the Elantra offered. The 3 Mike's were knowledgable, patient and kept me going. I sincerely appreciated all efforts to work within my money frame and I felt that we had reached a win-win on negotiations. I have nothing but praise for my purchase and know from past service at Van Horn service that that will continue. Thanks to All! More