Van Horn Hyundai Sheboygan
Sheboygan, WI
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I was happy with the employees that I worked with. They were understanding and very through in explaining things. Dan took his time explaining the Tucson very throughly.I am happy with the Tucson. I was g were understanding and very through in explaining things. Dan took his time explaining the Tucson very throughly.I am happy with the Tucson. I was given a fair price on the leased car that was turned in. More
I took my Hyundai Sonata in to the dealership because the engine just sounded awful after the check engine light came on. They were able to get me in first thing Monday morning, didn't even have an appointm engine just sounded awful after the check engine light came on. They were able to get me in first thing Monday morning, didn't even have an appointment just showed up and they took me in. They diagnosed the first fix, fixed the vehicle, and told me it was ready to go. Unfortunately when I turned on the car I immediately knew the problem wasn't fixed. They then diagnosed a new problem which was a bit pricey but necessary. This is what I really liked about the situation - although I wasn't happy that it was going to cost me additional money to get it fixed, they were able to work with me and made me feel comfortable about the new fix. They bent over backwards to make me feel good. It also helped that I had a brand new - awesome loaner for the week while my vehicle was being sent parts and it was getting fixed. Overall very good experience, I would go back, they treat you with respect and understand where the customer is coming from and that is all I ask. More
I was very satisfied with my resent car buying experience with van horn. The sales consultants were very friendly and knowledgeable. The finance department was very helpful and knew how to get me the car i w with van horn. The sales consultants were very friendly and knowledgeable. The finance department was very helpful and knew how to get me the car i wanted at the payments i needed. More
We found a truck on their website that we were interested in, and Frances and Jim made it all happen. They listened to what we wanted and made sure everything was just right! It was a flawless transaction, in, and Frances and Jim made it all happen. They listened to what we wanted and made sure everything was just right! It was a flawless transaction, and even though they were very busy, we were able to take delivery of our truck, get the financing we wanted, in less than 24 hours after we decided it was the truck we definetely wanted!!!! Thank you thank you! More
Hello When I came there I did not know what to expect Hello When I came there I did not know what to expect and not sure if I would be able to get a car with my credit but everyone helped me and I got Hello When I came there I did not know what to expect and not sure if I would be able to get a car with my credit but everyone helped me and I got more car then I ever thought possible,I never got this chance with any other dealer,I would tell my friends to come here to work with anyone from this dealership they are all great and very friendly and no matter what credit you have then can get you a car that you will be proud to own. Sincerely Randall Beatty Manitowoc,Wis More
I give Van Horn Hyundai all 5's because they deserve it. Every time we need our car serviced, friendly, helpful staff are there to assist from the initial phone call to schedule an appointment to payin it. Every time we need our car serviced, friendly, helpful staff are there to assist from the initial phone call to schedule an appointment to paying for the services we received. Even our car buying experience was superb. I would recommend Van Horn Hyundai to anyone. More
The service is always top notch. Friendly people, thorough in their work and explanations of work performed. Scheduling appointments is easy and convenient. Never had a bad experience from original p thorough in their work and explanations of work performed. Scheduling appointments is easy and convenient. Never had a bad experience from original purchase through current service work. More
This is our third purchase from Van Horn and we have sent several friends and family their way as well. They have always been very helpful, patient and friendly. Every person I have ever come in contact wi several friends and family their way as well. They have always been very helpful, patient and friendly. Every person I have ever come in contact with from internet help to reception desk, parts and service to sales have gone above and beyond. I had the pleasure of dealing with Gina Marie and Fran this visit and they are top notch!! Thank you! More
Friendly, informative, helpful, great customer service. We went in for an oil change with a coupon offer and after inspection we were told that my Santa fe could use a wheel alignment also, we agreed and t We went in for an oil change with a coupon offer and after inspection we were told that my Santa fe could use a wheel alignment also, we agreed and then mentioned that we thought we also had a coupon for the alignment but did not have it with us. Brian said no problem we will take care of that for you. This is great customer service. I have always been pleased with service at Van Horn Sheboygan. More
I was looking for a luxury car for several months and every dealer I went to took the fun out of car buying. I'm in my 60's and for 7hrs of test driving and negotiating, I still had lots of fun and it wa every dealer I went to took the fun out of car buying. I'm in my 60's and for 7hrs of test driving and negotiating, I still had lots of fun and it was a pleasure to finally come to a deal I didn't think could be done. Everybody was being very friendly even sales people that I wasn't even dealing with. My sales person was Tom Lewis, he was very polite and very informative of every car we drove and worked hard for my wife and I. Michael Leon did all the hard work of finding the car that we were really looking for and did all of negotiating. When you tell Michael what you want for payment, he didn't show any car that was not in my budget, thank you Mike. Tina did survey after buying and she was a pleasure. Last of all Crissy, all day long she checked on my wife and I to make sure we were comfortable, thank you Crissy. This dealership worked hard to find the right car, price, and still I enjoyed making this deal, thanks. More