
Van Horn Hyundai Sheboygan
Sheboygan, WI
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If it wasn't for the consistancy on Gina part we would have not come and got a car. We watched how team work was displayed effortlessy on finding the right car for us based on our affordability, ne would have not come and got a car. We watched how team work was displayed effortlessy on finding the right car for us based on our affordability, needs and wants. We thank them all! More
This was the third mazda dealership and farthest away from our home, but was definitely worth the effort. We were ready to forget the car buying all together because our experience hadn't been very good from our home, but was definitely worth the effort. We were ready to forget the car buying all together because our experience hadn't been very good. I gave it one more shot and decided to use the internet first. That's when Ryan Smith was online. He made us decide to come to Sheboygan and we were not disappointed. We ended up buying a CX-9 and couldn't be happier. Tom Lewis was the salesman we dealt with in person. Thank you Van Horn Mazda!!! More
The customer service when I went in to test drive the vehicle was great and I ended up purchasing it that night. The dealership even stayed open late so we could get the paperwork done. vehicle was great and I ended up purchasing it that night. The dealership even stayed open late so we could get the paperwork done. More
I have been heled by both Scott and Brian many times. Whenever I come in for service or with a queastion, they are very helpful. Recently the rubber came off of my back windshield wiper on the weekend. Whenever I come in for service or with a queastion, they are very helpful. Recently the rubber came off of my back windshield wiper on the weekend. I stopped in after work without an apointment. I do not recall which one helped me that day, but they immediately found someone who went with me to the parts department to get the needed replacement piece for the wiper. Unfortuantely, I don't know his name but he then installed the part on the back wiper. Within less than 10 minutes, I was on my way with working back wiper. More
Before being referred to Van Horn, I had spent about two weeks searching the internet and every car dealership around trying to find a good used vehicle that stayed within my budget. I happened to be trave weeks searching the internet and every car dealership around trying to find a good used vehicle that stayed within my budget. I happened to be traveling for work in Sheboygan and was referred to this dealership. I found Jim to be not only helpful, but a pleasure to work with. He took the time and listened to what I was needing, but also just made me feel at ease. So much that I called my husband that night to tell him I bought a car and that we needed to travel back that weekend to pick it up, a 2 and a half hour drive! That weekend, with our kids in tow, we went back to Van Horn and had a smooth buying experience that was easy for the whole family. My kids really liked the lounge area with the cookies and Keurig! I want to thank the whole team at Van Horn for making this experience a good one. We will be traveling the distance again when it comes time to make another car purchase! More
I had to trade in my car as it was on it's last leg. They took care of me and found me the perfect vehicle to meet my needs.Being female I am always leary about going to a dealership alone. I used to o They took care of me and found me the perfect vehicle to meet my needs.Being female I am always leary about going to a dealership alone. I used to only purchase from Saturn dealership because their customer service is always top notch. This dealership is the same way. They don't push anything on you. They are friendly and ensure you know what is going on every step of the way. They treat you as if you are a family member and not just a customer. More
I was very leery about coming back to this Dealership because of how I was treated 4 years before. I am very glad that I did, because my experience was 180 degrees the other way to the good. All of the because of how I was treated 4 years before. I am very glad that I did, because my experience was 180 degrees the other way to the good. All of the people involved working to get me this car was OUTSTANDING. I well buy my next car there too. ( Not for at lest 4 or 5 years) Everyone gets a big HIGH FIVE. More
My husband and I have purchased 10 new cars together in our 20 years of marriage and the purchase of our new Hyundai Sonata Hybrid was absolutely the most pleasant car shopping experience we have ever had. our 20 years of marriage and the purchase of our new Hyundai Sonata Hybrid was absolutely the most pleasant car shopping experience we have ever had. We traded a Mazda CX 9 in for our new Sonata and felt that the trade-in price offered was very fair. In fact, they offered to buy our Mazda outright with any knowledge of what we were going to purchase or even if we were going to purchase a vehicle there. After their offer, we then started dealing on the price of a new Hyundai Sonata Hybrid. Again, we felt we received a very fair offer on this vehicle. The financing was offered through Hyundai at a 2.9% rate. A couple of days later they called to let us know that that was a mistake and that we would be able to get a 0% rate for 60 months. It was simply a matter of stopping by and signing new paperwork (10 minutes) for the new loan. If this kind of service and sales is maintained at this high level, we think we've found a car dealer for all our future car purchases. More
I arrived to Scott - very welcoming and informative. He was polite and to the point and I felt relaxed and comfortable leaving my car in his care. When returning to pick up my vehicle, excellent turn aroun was polite and to the point and I felt relaxed and comfortable leaving my car in his care. When returning to pick up my vehicle, excellent turn around, William explained the issues in a way I could understand. He then explained what had been corrected, escorted me to the front of the building to payment area. He also answered all of my questions. Throughout my experience all employees were smiling and and helpful. Would recommend this service department to anyone needing repair or answers. Thank you. More
When I first came into the dealership, I knew what I could afford and what my budget was. I worked with Daniel Wicka, he was terrific! I explained to him what I needed and Dan found the perfect car for could afford and what my budget was. I worked with Daniel Wicka, he was terrific! I explained to him what I needed and Dan found the perfect car for me and my son and was impressed that they had got the price to meet my budget requirements. He did disclose everything with me about my vehicle and they said they would fix the small rattle from the heat shield which is no big deal. I would recommend working with Dan any day of the week. He is a very personable and out going person. I am highly satisfied with this dealership and its employees. I would like to thank them again for everything! I do appreciate all the work they had put into my situation and I am grateful. I will be back again to buy every vehicle from them from now on. More