Van Horn Hyundai Sheboygan
Sheboygan, WI
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My husband and I have purchased 10 new cars together in our 20 years of marriage and the purchase of our new Hyundai Sonata Hybrid was absolutely the most pleasant car shopping experience we have ever had. our 20 years of marriage and the purchase of our new Hyundai Sonata Hybrid was absolutely the most pleasant car shopping experience we have ever had. We traded a Mazda CX 9 in for our new Sonata and felt that the trade-in price offered was very fair. In fact, they offered to buy our Mazda outright with any knowledge of what we were going to purchase or even if we were going to purchase a vehicle there. After their offer, we then started dealing on the price of a new Hyundai Sonata Hybrid. Again, we felt we received a very fair offer on this vehicle. The financing was offered through Hyundai at a 2.9% rate. A couple of days later they called to let us know that that was a mistake and that we would be able to get a 0% rate for 60 months. It was simply a matter of stopping by and signing new paperwork (10 minutes) for the new loan. If this kind of service and sales is maintained at this high level, we think we've found a car dealer for all our future car purchases. More
I arrived to Scott - very welcoming and informative. He was polite and to the point and I felt relaxed and comfortable leaving my car in his care. When returning to pick up my vehicle, excellent turn aroun was polite and to the point and I felt relaxed and comfortable leaving my car in his care. When returning to pick up my vehicle, excellent turn around, William explained the issues in a way I could understand. He then explained what had been corrected, escorted me to the front of the building to payment area. He also answered all of my questions. Throughout my experience all employees were smiling and and helpful. Would recommend this service department to anyone needing repair or answers. Thank you. More
When I first came into the dealership, I knew what I could afford and what my budget was. I worked with Daniel Wicka, he was terrific! I explained to him what I needed and Dan found the perfect car for could afford and what my budget was. I worked with Daniel Wicka, he was terrific! I explained to him what I needed and Dan found the perfect car for me and my son and was impressed that they had got the price to meet my budget requirements. He did disclose everything with me about my vehicle and they said they would fix the small rattle from the heat shield which is no big deal. I would recommend working with Dan any day of the week. He is a very personable and out going person. I am highly satisfied with this dealership and its employees. I would like to thank them again for everything! I do appreciate all the work they had put into my situation and I am grateful. I will be back again to buy every vehicle from them from now on. More
I came in for a test drive and decided to buy the car. The whole process took forever and my sales rep. seemed to be going all over the place doing whatever even though it wasn't so busy. They didn't expl The whole process took forever and my sales rep. seemed to be going all over the place doing whatever even though it wasn't so busy. They didn't explain/answer everything clearly to me such as the price of everything or when I asked for how much it is with/without the coating protection but instead they just gave me the papers and basically said "sign here.. and here.. and here". The car already got a problem starting up just a day after I took the car home and I called them a couple days later. I explained the problem and all the sales rep. said was "I'll call you back." which he NEVER did. I would never recommend this dealership to anyone after this experience. More
I had been on the hunt for a particular vehicle, and found one listed on their website. I called one evening after hours, and Natalie picked up the phone. I asked if she could just verify for me that found one listed on their website. I called one evening after hours, and Natalie picked up the phone. I asked if she could just verify for me that the vehicle was still available. She said as far as she could tell, it was and that I should call back the next morning and speak to someone in sales. I made theone hour trip up to the dealership the next morning, where I met with Fred, drove the vehicle, and made a deal. Everyone at the dealership was friendly, knowledgable, and seemed to really care and listen to what my requirements for the vehicle were. Fred's product knowledge was outstanding! Negotiations were like two friends talking and there was no heavy pressure or dishonest tactics. Two days later I picked up the vehicle. While finishing the paperwork I was able to meet Natalie and thank her for going above and beyond to answer the phone after hours. Prior to leaving the dealership, Scott the sales manager came over and thanked me for my business. The next time I am looking for a vehicle they will definitely get first crack at it!!! Unfortunately, they are a little far away for me to be a regular service customer, or they would probably get that business too! More
This is my third car from this dealer. I have had a great experience with them each time. The staff is friendly and easy to work with! I live in Appleton, but I still come back to this dealer for my purchase experience with them each time. The staff is friendly and easy to work with! I live in Appleton, but I still come back to this dealer for my purchases/leases. I would highly recommend! I love my 2013 Hyundai Elantra! It is the best car that I have driven so far! I even plan to come back for oil changes, even though I do not live locally. More
We to the dealership looking for a used car for our son. We left the lot with a leased 2013 Elantra. The salesmen and sales manager listened to what we were looking for and gave a lot of options. The best f We left the lot with a leased 2013 Elantra. The salesmen and sales manager listened to what we were looking for and gave a lot of options. The best fit for us was a leased 2013 Elantra. The rate fit our budget and it s a great looking car. The overall experience was great. More
Great Experience. Best online price that I could find. The staff members that I worked with were extremely helpful and knowledgeable. 2nd vehicle that I have purchased from this dealership. I am willing t The staff members that I worked with were extremely helpful and knowledgeable. 2nd vehicle that I have purchased from this dealership. I am willing to travel 50 miles because of the price and when I get there everything is very positive. More
My service appointment was for 10am, and they were very prompt. I had scheduled a oil change and needed the tires rotated. He said it would take about an hour. Such excellent service. It was only 45 minu prompt. I had scheduled a oil change and needed the tires rotated. He said it would take about an hour. Such excellent service. It was only 45 minutes. Great job! Keep it up!! More
Friendly, attentive reception. Thoughtful on-road and online assessment of vibration gripe. Showroom salesperson was generous with his time while showing me the new Mazda 6 and the new Hyundai models whi online assessment of vibration gripe. Showroom salesperson was generous with his time while showing me the new Mazda 6 and the new Hyundai models while I waited for my CX7 to be serviced. More