Van Horn Hyundai Sheboygan

Another great service experience Took my '06 Tucson back as it was tugging to one side. about 10,000 miles ago I bought a set of Pirelli tires from Tire Rack and had a local Saukvill Took my '06 Tucson back as it was tugging to one side. about 10,000 miles ago I bought a set of Pirelli tires from Tire Rack and had a local Saukville shop install them and do a 4 wheel alignment. The car tugged left so I took it back. They "adjusted". But it continued to tug. I finally got tired of it and took it to VHC. Turns out the "local" shop installed the tires inside out - and they are directional tires. The alignment was totally wrong. So VHC corrected those issues. Car drives great now. One of my remotes died and a battery replacement didn't help. They replaced the remote and programmed so I've not got two functioning remotes. While I didn't have the work done yet; their records indicated I've some springtime work to get done; but I decided to postpone. More

Used car purchase Was the best customer service and Joe Harris was awesome! Will never buy a car anywhere else! Love our new Mazda 3,hope to enjoy it for many years! Se Was the best customer service and Joe Harris was awesome! Will never buy a car anywhere else! Love our new Mazda 3,hope to enjoy it for many years! See you in 10 years? More

Service (Oil Change) The staff was very friendly and courteous. This was my first time in the service department and I will definitely return for any future needs. Serv The staff was very friendly and courteous. This was my first time in the service department and I will definitely return for any future needs. Service was fast and thorough, with an excellent price. Thanks for the great experience. More

Thanks Rosie and Julia Thanks, ladies, for all of your help and hospitality! Very prompt email and phone follow up via our internet inquiry from Julia. It was a pleasure to Thanks, ladies, for all of your help and hospitality! Very prompt email and phone follow up via our internet inquiry from Julia. It was a pleasure to work with Rosie at the dealership and the test drive. Thanks so much! John and Jo More

Great experience that won me back! Joe helped me buy a great certified used vehicle. He constantly wanted to do more for me and make my experience the best possible. He was not your t Joe helped me buy a great certified used vehicle. He constantly wanted to do more for me and make my experience the best possible. He was not your typical pushy salesman and their finance manager was excellent also, had us signing and out in a couple of minutes. The dealership is top notch for customer service and do provide an excellent experience. More

BAD services and alot of lies I was told by Fred i was approved for a 2013 hyundai that all I needed was 1000.00 and insurance and it was mine. I told him I'd be back in 2 weeks to I was told by Fred i was approved for a 2013 hyundai that all I needed was 1000.00 and insurance and it was mine. I told him I'd be back in 2 weeks to pick it up. In that 2 weeks I called twice a week just to make sure the car was still there and that all i needed was insurance and 1000.00 and was always told "yes". The day before i went to pick it up i called and anthony even gave me the vin number so that I could get insurance. I don't live close to sheboygan my son brought me to van horn where Fred told him he could leave everything was set for me to take the car home. 3 hours later of them giving me the run around one minute i was approved for a vehicle and the next min i wasn't and me crying not knowing what to do, not knowing how i was going to get home. I'd asked Fred if there was a taxi service and he told me " I don't know look on your phone". I was floored. I went outside found a taxi called them. Costed me 100.00 to get home. I called the GM the next day and explained what had happened and he said" huh sounds like they just didn't want to sell you a car" . !!!?????? More

warranty and recall work Vehicle had a recall, and a problem that was under the excellent warranty. Had to order a part, and was still ready within two days!! Vehicle had a recall, and a problem that was under the excellent warranty. Had to order a part, and was still ready within two days!! More

Outstanding Customer Service I have worked with Van Horn Hyundai for years and continue to be amazed at the friendliness of service, the excellent service work they have performed I have worked with Van Horn Hyundai for years and continue to be amazed at the friendliness of service, the excellent service work they have performed for me and their ability to exceed my expectations. Over the years I have come in on numerous occasions with body shop or service work that needed to be done in a short period of time due to my families' schedule and they have always gone out of their way to accommodate my situation. They proved this point once again this week. Thank you. More

First time buying from Van Horn Hyundai. Once I expressed interest in a car online, I received a call in minutes from Crystal. Then we looked at it in person and met with Zach Norman. Both Once I expressed interest in a car online, I received a call in minutes from Crystal. Then we looked at it in person and met with Zach Norman. Both times we came in, he was very professional and polite the entire time. He never made us feel pressured and was easy to work with, even with our small child along. We would do business with Zach again for sure. More