Van Horn Hyundai Sheboygan
Sheboygan, WI
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Used Car Purchase I purchased my car sight unseen as I trusted this Van Horn dealership. My experience justified that trust. From Bill who recommended the car to Jim w I purchased my car sight unseen as I trusted this Van Horn dealership. My experience justified that trust. From Bill who recommended the car to Jim who handled the aspects of it's sale to Brad who took care of the many details in it's transfer to me. You have a great team and a very satisfied costumer! More
New Car Purchase We are first time Hyundai buyers and we are very happy with our 2018 Hyundai Santa Fe Sport. Joe Thomas is the sales associate that worked with us. H We are first time Hyundai buyers and we are very happy with our 2018 Hyundai Santa Fe Sport. Joe Thomas is the sales associate that worked with us. He was nothing but respectful, courteous, timely, professional, and friendly. He made our car buying experience pleasant. We definitely recommend purchasing from Van Horne Hyundai as the customer service and pricing is GREAT!!!! We will definitely consider them for our next vehicle purchase and that is saying a lot as we are from Tennessee. The drive from Wisconsin to Tennesse is 10 hours but sure was worth it. We love our new car. Thanks Joe More
Accommodating, great service with a smile, First time Hyundai buyer. First of all Salesman Jim was very personable no matter if it was on the phone, texting or in person. Great first impress First time Hyundai buyer. First of all Salesman Jim was very personable no matter if it was on the phone, texting or in person. Great first impression of the business. He made our car buying experience a pleasure without the long wait that we have experienced in the past. He made us feel like family. It was very helpful for us that your dealership drove 20 miles to deliver a vehicle we were going to test drive. Ultimately purchasing that vehicle and staying within our budget Would definitely would recommend to family and friends. Very clean dealership inside and out. Thank you very much! Ken and Tammy Drewieske More
Fast purchase and great overall experience! I was looking for a new company vehicle and made a couple calls to Hyundai dealers and last was VanHorn in Sheboygan where Kyle and Joe went to work r I was looking for a new company vehicle and made a couple calls to Hyundai dealers and last was VanHorn in Sheboygan where Kyle and Joe went to work right away located the vehicle I wanted and meeting my companies purchasing requirements. It was a fast deal which I like and in the end when I arrived I was given a better value for my trade. Would highly recommend them and other Vanhorn dealers. This is my 2nd Vanhorn experience. More
Failed to meet expectations Earlier this year I bought a used 2009 Subaru Outback from Van Horn. I've had it in for service 4 times in the 9 months or so I've had it because of p Earlier this year I bought a used 2009 Subaru Outback from Van Horn. I've had it in for service 4 times in the 9 months or so I've had it because of persistent issues. Dave B, the sales rep, said it had underwent a 150 point inspection before selling. Then why has the tire pressure light never turned off? The catalytic converter went out literally the day after I bought it. It has had a bad exhaust smell in the cabin since then and I have had it in to be looked at under warranty. It has had multiple issues and some have not been resolved, including that horrible exhaust smell. Since shortly after purchase, the performance has been extremely sluggish. I have told them this and it still hasn't been repaired. They seem to only address what pops up on the CEL. I am still under warranty but have had to pay for every single repair. I never plan on buying from Van Horn again and do not recommend them. More
Very attentive, pleasant, and effortless buying experience. First time buyer, was very intimidated. Joe made us comfortable and actually sealed the deal with us. Definitely recommend seeing him for your automot First time buyer, was very intimidated. Joe made us comfortable and actually sealed the deal with us. Definitely recommend seeing him for your automotive needs. More
Great service with friendly staff We purchased a new Tucson and had great service from Joe and A. This is the third vehicle we have bought through this dealership and have always rece We purchased a new Tucson and had great service from Joe and A. This is the third vehicle we have bought through this dealership and have always received excellent service. I would highly recommend this dealership to anyone looking for a new vehicle, especially a Hyundai. More
Excellent Service Dept The service dept here is by far the best I’ve ever experienced! Very customer service oriented. Would recommend this to anyone looking for service w The service dept here is by far the best I’ve ever experienced! Very customer service oriented. Would recommend this to anyone looking for service work. More
Getting a new car I’ve done my research and I new what kind of car I wanted before I got to the dealership. However, once I have decided on what kind of car to get “An I’ve done my research and I new what kind of car I wanted before I got to the dealership. However, once I have decided on what kind of car to get “Andrew Hall“ explained my payment options. I was kind of familiar about leasing but didn’t know much about it. “Andrew” pointed out on how I could actually save money and get a different every few years(if I wanted). “Brad Eckhardt” made signing the papers quick, easy and explained everything that I signed with all of the paperwork it could have taken a lot longer. I’m very happy with my purchase and my payment option is bonus. More
New car purchase After getting service done on my 2010 Sonata, I was talking with Brian in the service department on who he would recommend working with to purchase a After getting service done on my 2010 Sonata, I was talking with Brian in the service department on who he would recommend working with to purchase a new car. He said they were all good so I chose Jim. Jim was very pleasant to work with, and listened to our needs. After several test drives, and a couple of days of sleeping on it. I left a message for Jim to set,up an appointment to close the deal. Even though Jim was on vacation he called back within a hour). Jim made some phone calls and had the car held for us until he came back from vacation and got the deal done. Can't say enough about his customer service. Looking forward to working again with Jim and our next car purchase. More