Van Horn Hyundai Sheboygan
Sheboygan, WI
Filter Reviews by Keyword
By Type
Showing 1,045 reviews
I found the exact car that I wanted, but unfortunately, it was 1000 miles away! I hesitantly contacted Van Horn, who put me in touch with Zach, my sales representative. Right from the beginning, Zach, was it was 1000 miles away! I hesitantly contacted Van Horn, who put me in touch with Zach, my sales representative. Right from the beginning, Zach, was committed to providing me with the best possible service and was able to answer all my questions patiently and courteously, and even went so far as to video the interior/exterior of the car which addressed many of my concerns. Zach answered all of my texts promptly and provided all of the information that I requested. The delivery was quick and the car was in perfect condition! I would also like to thank Mariah, Peter and of course Zach, for their collaborative efforts in making this a seamless transaction. I truly appreciate all your kindness and assistance in helping to make this a truly exceptional experience! Diane Jutras More
"That's what you get when you buy a car sight unseen. " We purchased a used vehicle about a month ago, trusting the good reviews, and had it delivered to our home in Michigan. We noticed right away that " We purchased a used vehicle about a month ago, trusting the good reviews, and had it delivered to our home in Michigan. We noticed right away that the car had not been detailed as they said it would be. In fact, it was filthy inside with dirt on the floors, in the doors, etc. But, after a day or so we noticed some damaged and missing items (including rear seat headrests!) but our texts to our sales rep (Joe) went unanswered. After finally getting through, VanHorn offered to send us the headrests. We are thankful for that and the reason for the second star. They would not, however, agree to repair the cracked trim piece, the loose light, or the other things not disclosed to us before purchase. All things considered, these are pretty minor things to offer to repair to keep good faith with customers. And, if we had done business in person, we likely could have negotiated for those repairs before purchase. What's most shocking is what we were told: "that's what you get when you buy a car sight unseen." So, if you are buying from VanHorn and having a car shipped, keep these words in mind. I will gladly amend my review if the dealership tries again to make things right. More
Had an incredible experience with Van Horn in Sheboygan. Zach H’s customer service is exceptional and you could tell he cared about getting you the perfect vehicle. If you’re looking for a new vehicle I Zach H’s customer service is exceptional and you could tell he cared about getting you the perfect vehicle. If you’re looking for a new vehicle I would start with Van Horn. More
Austin was wonderful in every way ! We enjoyed working with him ! He had a good and kind attitude ,very polite ,very respectful,no pressure ! Very good experience! So far ,our Hyundai We enjoyed working with him ! He had a good and kind attitude ,very polite ,very respectful,no pressure ! Very good experience! So far ,our Hyundai experience has all been good More
Zach was exceptional as my car salesman. He demonstrated a thorough understanding of the vehicles, was attentive to my needs, and provided outstanding customer service. He made the entire bu He demonstrated a thorough understanding of the vehicles, was attentive to my needs, and provided outstanding customer service. He made the entire buying process smooth and enjoyable. I highly recommend him to anyone looking for a great car-buying experience. More