Van Horn Hyundai Sheboygan

This dealership went above & beyond when working on my collision vehicle. They were very accommodating with helping me find a loaner car. None were available thru the rental agencies due to the high my collision vehicle. They were very accommodating with helping me find a loaner car. None were available thru the rental agencies due to the high number of deer/car collisions. While repairing the vehicle, they discovered a previously unknown issue. They fixed the problem & submitted the proper paperwork to Hyundai, as it was covered under my warranty. The car looked like it was new when they were finished! They made an unpleasant experience pleasant. More

I had a problem with the parking lights remaining on after the light switch was off, the car turned off, key removed and door opened on my 2006 Sonata. I had an idea what was wrong, and Brian Siegert wa after the light switch was off, the car turned off, key removed and door opened on my 2006 Sonata. I had an idea what was wrong, and Brian Siegert was able to get me in on Short notice. Larry Leonhardt was able to pick me up after work to get my vehicle. It was then determined that the part obtained was not the exact one I needed and Brian was able to get me a loaner to use overnight till my car was repaired the next day. I always get great service from Brian or Scott Richards in the service department. More

Tom was very helpful in answering all the questions we had about the vehicle we wanted to purchase. We left the dealership with the feeling that all of our expectations had been met. had about the vehicle we wanted to purchase. We left the dealership with the feeling that all of our expectations had been met. More

Absolutely a wonderful car purchasing experience. I was interested in a car on a Van Horn lot located out of town. They got it to my local lot with just one days notice. Sales associates were very knowle interested in a car on a Van Horn lot located out of town. They got it to my local lot with just one days notice. Sales associates were very knowledgeable, and explained everything about our new car and the extended service contract. I would highly recommend this dealership. More

Greeted quickly and professionally. Nice waiting area Greeted quickly and professionally. Nice waiting area with free coffee. Oil change completed in timely matter. Service rep, Brian, explained everyt Greeted quickly and professionally. Nice waiting area with free coffee. Oil change completed in timely matter. Service rep, Brian, explained everything very well about my MPG reimbursement. Receptionist, Donna, was pleasant like always and corrected my oil change charge because I previously purchased a special but forgot to mention at service desk. Brad Johnson More

I came in for an oil change for my Hyundai Tucson. I didn't have to wait for more than a minute before someone took care of me. Brian was very helpful and told me that I also should have a tire rotation didn't have to wait for more than a minute before someone took care of me. Brian was very helpful and told me that I also should have a tire rotation. He took the time to answer my questions I had about how they rotate my tires and even drew me a picture. The wait was not long and I enjoyed a cup of coffee in the customer lounge while I waited. Donna took care of me to pay my bill. Both Brian and Donna were very friendly and made me feel right at home. More

The customer service was outstanding. Jim was very friendly and caring of me a my daughter and our needs. He stayed in my price range and made sure to run numbers before offering me a car I couldn't a friendly and caring of me a my daughter and our needs. He stayed in my price range and made sure to run numbers before offering me a car I couldn't afford. More

Friendly staff, took time to get to know our needs. We Friendly staff, took time to get to know our needs. We came in to look at a vehicle we saw on the internet. Took the vehicle for a test drive and it Friendly staff, took time to get to know our needs. We came in to look at a vehicle we saw on the internet. Took the vehicle for a test drive and it ended up not being the vehicle for use. The sales staff listen to our needs and worked with us on other options. Ended up buying a new vehicle that the sales team made the buying experience enjoyable. More

My first new car buying experience and it was a great overall experience. The sales team was very informative and easy to work with. Very easy to work with and I didn't feel any pressure at any point i overall experience. The sales team was very informative and easy to work with. Very easy to work with and I didn't feel any pressure at any point in the process. More

DC12312011 Very friendly and informative. Very clean DC12312011 Very friendly and informative. Very clean wait room, dealership floor and restrooms. Staff was very accommodating and helpful. I woul DC12312011 Very friendly and informative. Very clean wait room, dealership floor and restrooms. Staff was very accommodating and helpful. I would recommend using this dealership if you are in the area. I would recommend the dealership adopt a wash and vacuum with each service appointment as other dealerships do. More