Van Horn Chrysler Dodge Jeep RAM of Stoughton
Stoughton, WI
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Thanks for the painless purchase!! A special thanks to the fine folks at Dane County Dodge Jeep Chrysler- In looking for a New/Used vehicle for my wife, it became apparent it was goi A special thanks to the fine folks at Dane County Dodge Jeep Chrysler- In looking for a New/Used vehicle for my wife, it became apparent it was going to be tough with the schedule we keep and the location we live. We spend a few weekday evenings and a couple weekends looking but to no avail, most of the issue was not finding the vehicle we wanted without purchasing new. Looking at dealerships was getting old fast so we resorted to vehicle shopping via the internet. Our boys, wife and myself would look when we had time and it usually ended with "nope not what were looking for" ... Well we found it and it was quite a distance away, with Dane County Dodge Jeep Chrysler being located in Stoughton,WI and us living in Durand,IL it was going to take some homework to get this deal done. With much help from Lynn Letarski and Jesse Geist and the internet, we had everything taken care of in a couple days even with a trade in involved. A couple short phone conversation and we were on our way to swap our 2005 Ford Expedition for a 2013 Dodge Durango. As the tile states, this was very painless and non time consuming. Again Thanks Rob, Ann, Brock and Brett More
Wont Shop Anywhere Else! My wife and I don't have the best credit or a big down payment and I saw online the had a great selection of used cars under $10k. After a short phone My wife and I don't have the best credit or a big down payment and I saw online the had a great selection of used cars under $10k. After a short phone call, I got a call back from Don McCosky, the Finance Manager saying that there were a few banks that were willing to work with us on certain vehicles. As a newly married couple in our low 30's which neither one of us has owned a NEW vehicle. My wife and I would have NEVER DREAMED that when we arrived one of them would be a brand new Dodge Avenger!!! After looking over a few options we had to go get our son from grandma and come back another day. Shane was so helpful in showing us cars and answering every question. There was none of the typical "High Pressure" tactics to not let us leave with out a car. We came back 2 nights later after work and Shane had the car detailed with a full tank of gas and Don got us in and out of there very quickly! When no other dealer could get any deals done for us Dane County Dodge put us in a brand new car! The service and experience has earned them life long customers. Thank you Don and Shane! More
Helped us buy a car, instead of "selling" us a car. Did our homework online ahead of time, knowing (for the most part) what to expect from the vehicle. We were a complete walk-in customer for them, and Did our homework online ahead of time, knowing (for the most part) what to expect from the vehicle. We were a complete walk-in customer for them, and our salesperson Shawn did a fantastic job of greeting us immediately, gauging our interest, walking us through the vehicle ins-and-outs (of which he was very familiar after only 4 months on the job with Chrysler/Dodge products) and made us feel completely at ease about choosing the vehicle WE wanted. There was no up-sell, no pressure into any other vehicle than what we were interested. Jessie and Ryan were accommodating as financial and managerial allies through the process. We felt as though they did what was best for us as customers to get us into the vehicle on our terms. Obviously there was negotiation, as with most vehicle sales, but we felt the end result was appropriate for both buyer and seller. I would recommend this dealer to others based on our experience. I would also recommend having your homework done ahead of time via online research...it makes everything flow more smoothly to begin with. Thanks guys! More
I went in their for one of the complimentary oil changes that I got when I bought the car and a tire rotation. Mark was very helpful. The work was completed in less than the hour that Mark estimated. He als that I got when I bought the car and a tire rotation. Mark was very helpful. The work was completed in less than the hour that Mark estimated. He also told me about a few other problems that hey checked. I did not have the time to have the work done, but I paln on having it done at Dane County. More
"Nothing but EXCELLENT customer service!" had been working with several dealers trying to find the right Jeep at the right price, Dane County stepped up to the plate. Shayne, Shawn, and Ryan pro been working with several dealers trying to find the right Jeep at the right price, Dane County stepped up to the plate. Shayne, Shawn, and Ryan provided us with GREAT service! More
After owning a used vehicle purchased from Dane County Auto (DCA) for several months, we ran into some unexpected issues which related to the warranty and the vehicle's operation. When notifying DCA of th Auto (DCA) for several months, we ran into some unexpected issues which related to the warranty and the vehicle's operation. When notifying DCA of the issues, they readily stepped up to make things right. Their responsiveness and professionalism was second to none and I would highly recommend them to anyone in the market to purchase a vehicle. We were very pleased with everything about the vehicle and how the circumstances were resolved in a timely manner. More
This dealership is awesome. I drove up from Roscoe Illinois and I'm glad I did. They had the best price and honored every discount I could find online. I found them to be the most honest dealership Illinois and I'm glad I did. They had the best price and honored every discount I could find online. I found them to be the most honest dealership I came across in my car search. The salesman was never pushy and explained every question I had so that I understood the entire process. One of a kind dealership for certain!! More
I purchased a new 2014 Grand Caravan R/T from Shayne Miller at this dealership and couldn't be more happy with the overall purchase and the dealership. Shayne was very Professional and knowledgeable i Miller at this dealership and couldn't be more happy with the overall purchase and the dealership. Shayne was very Professional and knowledgeable in all aspects of this vehicle and it was a pleasure in dealing with him. The dealership matched, and even lowered an offer I had from another dealer. I live 20 miles from this dealer and Shayne even came to my home and gave me a ride to the dealer to do the paperwork and pick up my new vehicle. Shayne and all the people I met were very friendly and Shayne took all the time I required to learn how to operate all the new gadgets such as the Navigation system, setting up the Bluetooth streaming Audio etc. I am 72 years old and he was very patient in helping me understand everything. I left very happy with my complementary tank of gas and a receipt for my first free 3 oil changes. I will tell everyone about Shayne and this dealership and will come back in the future for any needed service to the vehicle. More
Arrived at the dealership early in the am..(sales person was aware of this) Asked to see the vehicle..Came back and told me that the battery had died..(didn't think to much about it..factoring in the cold w was aware of this) Asked to see the vehicle..Came back and told me that the battery had died..(didn't think to much about it..factoring in the cold weather etc..) Than, he proceeds to tell me that here was no gas in the vehicle..(ummm..don't you usually make sure a vehicle is somewhat READY when you possibly are going to be selling it??) So while he was gassing it up I played about 5 games on my phone, surfed the net..I took the Jeep out for a test drive..I happened to notice the odometer read 3,356..(on a 2013 weird, right??) The online website said 24,300...When I asked for the carfax report..HUGE RED FLAG!! Had been sent back to manufacture due to water in the dash..The odometer was correct that it had only 3,356..He said "must have been a type-o" on the website...VERY DISAPPOINTING EXPERIENCE ALL AROUND! Will never recommend this dealership to family/friends..Had to make a quick stop at McDonalds on my way home because I was so thirsty for being there for 3hrs and was never offered a glass of water,pop, etc...O ya, 1 MORE THING...I asked a question regarding the jeep..(what was in the back seat)..I knew it was the soft top rolled up..Salesperson apologized and said "He didn't know what that was, and had not worked with the Jeeps very long!!! More