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Van Horn Chrysler Dodge Jeep RAM of Stoughton

Stoughton, WI

4.8
566 Reviews

1411 U.S. 51 North

Stoughton, WI

53589

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Showing 566 reviews

April 16, 2014

Thanks for the painless purchase!! A special thanks to the fine folks at Dane County Dodge Jeep Chrysler- In looking for a New/Used vehicle for my wife, it became apparent it was goi More

by TheBoyzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Letarski , Jesse Geist
April 12, 2014

Wont Shop Anywhere Else! My wife and I don't have the best credit or a big down payment and I saw online the had a great selection of used cars under $10k. After a short phone More

by Ringoj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McCosky, Shayne Miller
Apr 16, 2014 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Congratulations on your new vehicle. We are thrilled we could provide you with such great service! At Dane County Auto we pride ourselves on our professionalism and dedication to customer service and we are happy you enjoyed your experience with our dealership. If you need anything in the future, please do not hesitate to contact us! Also, please follow us on Facebook, Twitter, and Google + as we have specials exclusively for our followers. Jesse Geist General Manager

April 03, 2014

Helped us buy a car, instead of "selling" us a car. Did our homework online ahead of time, knowing (for the most part) what to expect from the vehicle. We were a complete walk-in customer for them, and More

by jochmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Acker, Shawn Smith, Shayne Miller, Jesse Geist
Apr 03, 2014 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for taking the time to write us this review. At Dane County Auto we strive to provide high quality customer service and we are pleased to hear we are meeting our objective. If there is anything we can do for you in the future, please do not hesitate to contact us! Jesse Geist Sales Manager

March 29, 2014

I went in their for one of the complimentary oil changes that I got when I bought the car and a tire rotation. Mark was very helpful. The work was completed in less than the hour that Mark estimated. He als More

by seadeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ogrezovich
March 19, 2014

"Nothing but EXCELLENT customer service!" had been working with several dealers trying to find the right Jeep at the right price, Dane County stepped up to the plate. Shayne, Shawn, and Ryan pro More

by RRakoczy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Acker, Shawn Smith, Shayne Miller
Mar 28, 2014 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Congratulations on your new vehicle. We are thrilled we could provide you with such great service! At Dane County Auto we pride ourselves on our professionalism and dedication to customer service and we are happy you enjoyed your experience with our dealership. If you need anything in the future, please do not hesitate to contact us! Also, please follow us on Facebook, Twitter, and Google + as we have specials exclusively for our followers.

March 17, 2014

After owning a used vehicle purchased from Dane County Auto (DCA) for several months, we ran into some unexpected issues which related to the warranty and the vehicle's operation. When notifying DCA of th More

by jholmberg81
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Geist
Mar 19, 2014 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for taking the time to write us this review. At Dane County Auto we strive to provide high quality customer service and we are pleased to hear we are meeting our objective. If there is anything we can do for you in the future, please do not hesitate to contact us! Dan Walthers General Manager

March 04, 2014

This dealership is awesome. I drove up from Roscoe Illinois and I'm glad I did. They had the best price and honored every discount I could find online. I found them to be the most honest dealership More

by kimann115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2014 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Congratulations on your new vehicle. We are thrilled we could provide you with such great service! At Dane County Auto we pride ourselves on our professionalism and dedication to customer service and we are happy you enjoyed your experience with our dealership. If you need anything in the future, please do not hesitate to contact us! Also, please follow us on Facebook, Twitter, and Google + as we have specials exclusively for our followers. Dane Walthers General Manager

March 03, 2014

I purchased a new 2014 Grand Caravan R/T from Shayne Miller at this dealership and couldn't be more happy with the overall purchase and the dealership. Shayne was very Professional and knowledgeable i More

by shaggy11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Miller
Mar 19, 2014 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Congratulations on your new 2014 Grand Caravan R/T and welcome to the Van Horn family! We greatly appreciate your feedback. Shayne is truly well-versed in all aspects of the industry and the car buying process. We are very pleased that he was able to provide you with exceptional customer service, and we will be sure to pass along your comments. Thank you once again for your feedback! Danton Walthers General Manager

February 28, 2014

I went in for a scheduled oil change and ended up talking to Shayne. I walked out with a new car and I couldn't be happier. More

by susan0228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Acker, Shayne Miller, Bob Bailey
February 20, 2014

Arrived at the dealership early in the am..(sales person was aware of this) Asked to see the vehicle..Came back and told me that the battery had died..(didn't think to much about it..factoring in the cold w More

by Oliver2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 12, 2014 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

I sincerely appreciate your feedback, it will serve to only make us better. I apologize for the confusion even though our records showed that your appointment was set for 7:00pm that evening, and you came in early due to weather concerns. However, that is no excuse for the level of service you received. The fact that you were inconvenienced, because the vehicle was not ready and you were not offered a beverage while you waited is inexcusable and I apologize. The sales associate you worked with has been counseled on the interaction and I am confident it will not be repeated. While I can’t go back and un-do what has already been done, I would like to have an opportunity to make things right if given the opportunity. Please feel free to contact me to discuss further. Thank you – Danton Walthers, General Manager

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