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Van Horn Chrysler Dodge Jeep RAM of Stoughton

Stoughton, WI

4.8
566 Reviews

1411 U.S. 51 North

Stoughton, WI

53589

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Showing 566 reviews

September 15, 2015

Worst Dealer I have ever seen! Awful Place told me one price over the phone then refused to honor it when I drove 2hrs to get their. Also has a scam $380 service/paperwork fee for e More

by KJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn Smith
Sep 16, 2015 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Karl, I apologize that I was not here when you came in to look at the car that you were interested in. It appears in the salesman's notes that we had never come to an agreement on the price of the car before your arrival. If there was a miscommunication please feel free to contact me and I will do everything in my power to make it right with you. As far as the $379 Service Fee, every dealer has one, some are higher and some are lower. This is where my corporate office decided to set ours. Even I have to pay it when purchasing a vehicle for myself. Again, I apologize for any misunderstanding between you and my staff, feel free to contact me if you wish. Jesse Geist General Manager

September 14, 2015

Lynn is the Best CarSalesperon at Dane Cty Chrysler I've been looking for a reliable and Dependable car seen the car on -line and went to the Dealer Ship.. Lynn Was a Very Excellent Sales person, no More

by michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Letarski
September 05, 2015

2011 Nissan Armada Went to look at a nissan armada for my wife that i seen online. The whole experience was great no pressure very great auto dealer to work with, Cody w More

by kahlescbc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody , Ryan Acker
September 04, 2015

Great buying experience Codey Byers, my salesman was great . He picked us up from airport on his day off and waited till the deal was done. He made sure the car was detaile More

by cama81z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Codey Byers, Ryan Acker, Tina Fouts
September 01, 2015

I was pleased with the service Thank you for the great experience of buying a car through you. We had looked everywhere and even though we had to find our car out of state it was wo More

by jrbr1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Codey
September 01, 2015

Best dealer experince! This is the first dealership that I had gone to that was willing to help me in every way to get the jeep compass. They didn't pressure me into anythin More

by melnel28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Acker, Tina Fouts, Lynn Letarski
August 28, 2015

Honest dealership and truthful salesman. Only dealership I've ever been to and been treated that well. I'm 19 and most places I go to treat me like a dumb kid this place was different. They More

by megabus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Acker, Shawn Smith
August 21, 2015

Unsafe Fiat 500L Easy No return policy at this place. Purchased a Fiat 500L Easy 2 months ago. The type of transmission for this Fiat is very unsafe, huge lag when switchin More

by JAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don
Sep 16, 2015 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

We apologize that you are unhappy with the vehicle that you picked out at our dealership. You informed us that you have taken it to Fiat and they communicated that the vehicle is running properly. We would be more than willing to trade in your Fiat for another vehicle if you are still unsatisfied with your purchase.

August 17, 2015

Great purchasing experience We bought a jeep grab Cherokee with a branded title from being a manufacturer buyback. I was a little Leary but after reading online and talking to Ly More

by WiscoChris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Miller, Lynn Letarski
August 02, 2015

A Pleasant Buying Experience I drove 100 miles from West Bend to Dane County Chrysler to check out a truck (2012 Nissan Frontier SL 4X4 LB) that I found on Craigslist. Shawn an More

by Mike R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Acker, Shawn Smith
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