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Van Horn Chrysler Dodge Jeep RAM of Stoughton

Stoughton, WI

4.8
566 Reviews

1411 U.S. 51 North

Stoughton, WI

53589

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Showing 566 reviews

July 20, 2016

Great experience Everything was easy from the first phone call through the final paperwork. I was referred by a friend who had worked with Jesse. After my experience I More

by JD923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Craemer, Jesse Geist
Aug 03, 2016 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

JD923 - I'm so glad to hear how well communications went with our staff throughout your entire purchase experience! We appreciate the strong recommendation of Jesse and his team and look forward to earning your business again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive

July 19, 2016

Wonderful car buying experience I was looking for a new car for quite a while. I never felt pressured to buy. When I was ready to buy Jose was very helpful. He was extremely knowledg More

by l clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Miller, Jose Diaz, Don McCosky
Aug 03, 2016 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

l clark- Thank you for taking the time to write us this review! I'm so glad to hear that working with Jose was such a great match-up for you. Our sales consultants go through extensive product training so that they're ready and able to answer all of your questions! Congratulations on your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

July 13, 2016

great salesman cama81z 9/04/2015 Reason For Visit Sales (Used) "Great buying experience" Codey Byers, my salesman was great . He picked us up from airport on More

by cama81z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Fouts, Codey Byers
Jul 13, 2016 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

cama81z - Congratulations on your new vehicle! Thank you for making the trip all the way from New York to work with our team! We realize how many dealerships you passed along that path and we appreciate the opportunity to earn your business. Communication is imperative when our customers are traveling from far away so I'm excited to hear how smooth all your interactions went before arriving at our dealership. Thanks again for your business! Tina Tasche Customer Relations Manager Van Horn Automotive

July 12, 2016

No pressure, Great car buying experience. Worked mostly with Jesse Geist from start to finish. He was very patient with me & listened to everything I had to say, even with changing my mind on More

by TimD62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Geist, Ruben Gonzalez
Jul 13, 2016 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

TimD62 - Congratulations on your new vehicle! We're so glad to hear what a wonderful experience you had working with Jesse. Thank you for taking the time to leave us feedback and let us know if there is anything else we can assist you with. Tina Tasche Customer Relations Manager Van Horn Automotive

July 11, 2016

Disappointed Chris Craemer was my salesperson. He was professional, friendly, and helpful. The gm on the other hand was really rude for no reason. The finance guy More

by Cadams0421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Craemer, Shayne Miller
Jul 12, 2016 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Cadams0421 - Thank you for sharing this information and we apologize for things that got in the way of you having a better experience. The last thing we want is for you to walk away from our dealership with negative feelings about your experience. We appreciate you taking a moment to discuss your purchase experience with our general manager. Please let us know if you have any other questions. Tina Tasche Customer Relations Manager Van Horn Automotive

June 18, 2016

GREAT Experience! After being in a car accident I was limited on the time I had to purchase a vehicle. Chris, Shayne and Jesse did a great job asking what exactly it w More

by Brandy M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Shayne Miller, Jesse Geist
Jun 20, 2016 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Brandy M. - We appreciate you taking the time to write such a glowing review of our dealership! Shayne, Jesse and Chris are highly valuable members of our staff and we will be sure to pass your kind words off to them. Thank you once again and congratulations on your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

June 16, 2016

Excellent experience After looking at numerous car dealerships in the Madison area for a fairly specific vehicle in mind, I found one on Dane County Auto's website that ha More

by MN818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dargenio, Shayne Miller, Jose Diaz
Jun 16, 2016 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

MN818 - Thank you for leaving us this review! We're very happy to hear that Jose could help get you set up with the perfect vehicle for you! Our team takes pride in their fast, friendly and efficient customer service and we're glad to hear that this was received during your visit. Please let Jose know if you have any questions about your new vehicle. Congratulations and happy driving! Tina Tasche Customer Relations Manager Van Horn Automotive

June 13, 2016

Great service and attention After Several failures at other dealerships I tried Dane County Auto. Jose asked and listened to what I wanted in my Grand Cherokee. The process was e More

by Dave467
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Jun 13, 2016 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Dave467 - Thank you for taking a moment to leave feedback for our sales team! I'm glad to hear that our team stood out in your eyes for the superior level of customer service that they provide to their customers. Congratulations on your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

June 08, 2016

Excellent customer service I have had nothing but great experiences with all the vehicles I have purchased. The staff is always polite and professional. I will absolutely buy More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne Miller, Jesse Geist
Jun 09, 2016 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Bryan - Thank you for taking a moment to leave feedback on your recent purchase experience! I'm glad to hear what a smooth and pleasant experience you had. We appreciate the strong recommendation and look forward to earning your business again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive

June 07, 2016

Understanding and Patient I went to look at my car while waiting for a check to arrive for the purchase. I had expected the money in the next day or two. I found a wonderful More

by Bonski123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marshall, Shayne Miller, Don McCosky
Jun 08, 2016 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Bonski123 - I'm glad to hear that the team was able to work everything out in a manner that you were able to get a great deal on a new vehicle! Please let the team know if there is anything else they can do to assist you and congratulations on your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

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