
Van Horn Chrysler Dodge Jeep RAM of Stoughton
Stoughton, WI
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Don't do it! READ BELOW! We bought a dodge ram 3500 from them thay they claimed was "fully inspected." It had a flat tire in the showroom. We were told to go fill it up. We di We bought a dodge ram 3500 from them thay they claimed was "fully inspected." It had a flat tire in the showroom. We were told to go fill it up. We did and it was very obviously a bad valve stem seeing as the air immediately gushed back out. Still waiting to see if they reimburse me for that. They lost the spare key and accused us of stealing it. Still seeing if they give us the spare key they promised. We drove the truck for 5 days and never hauled a load. Turns out it had the dodge ram death wobble. We hit a bump on the highway, on a sunday, and the truck shook so violently it rattled a filling loose in my mouth and threw everything around in the vehicle. Scared the xxxx out of us and my children. Found we could drive it in town enough to get it home. Called them on Monday and they told me they won't tow it to them and they may or may not fix it for free and told me that it's likely my fault it happened, wouldn't address my tooth and didn't care that my children were frightened. Then even told me.if I wanted to return the vehicle they would charge me $0.25/mi that it was driven. They also won't pay for a different shop local to me to fix it or even inspect it. Basically this company will lie through their smiling teeth and tell you too bad so sad when anything happens to the vehicle even.if it's their fault. Oh and you'll get yelled at on the phone when you try to explain the situation calmly. I would never recommend anyone buy a vehicle from Van Horn of Stoughton. More
Wonderful We traveled almost 2 hours to look at a vehicle we had found on line, our sales person was attentive without being pushy. Answered every question.. Ne We traveled almost 2 hours to look at a vehicle we had found on line, our sales person was attentive without being pushy. Answered every question.. Needless to say we were totally impressed and purchased the vehicle. More
Great experience! Aaron was great to deal with. Very honest and straight forward. Would definitely buy from them again. They were not pushy during the decision makin Aaron was great to deal with. Very honest and straight forward. Would definitely buy from them again. They were not pushy during the decision making process. More
WOW!!! Great Experience I don't even know where to start!!!! The people in this dealership are knowledgeable, friendly, trustworthy and straight up care about their customer I don't even know where to start!!!! The people in this dealership are knowledgeable, friendly, trustworthy and straight up care about their customers. We have 6 other Ram dealers within 25 miles of us, but my wife and I drove over 160 miles (from Iowa to Wisconsin) to purchase a Ram 2500 truck from them. We did this because the sales people sincerely wanted our business, trusted us about the vehicle we wanted to trade in and were willing to negotiate a WIN-WIN. If you are in the market for any new vehicle, get in touch with this place first. We now consider this group friends and just to make sure we don't miss giving out the kudos...THANKS FOR EVERYTHING CHRIS, JUSTIN AND SPENCER FOR OUR NEW RAM 2500 TRUCK!! We will be sending as many people as possible your direction. More
Great Nice people to work with. Answered all our questions. Very friendly there. Like the lifetime oil change. A great plus for customers to continue to co Nice people to work with. Answered all our questions. Very friendly there. Like the lifetime oil change. A great plus for customers to continue to come back to dealership. Thanks from a happy Jeep Cherokee owners More
Fantastic Experience This was my first time ever purchasing a vehicle from a dealership, and Dane County Auto made it so easy, I couldn't be happier! The Sales team was gr This was my first time ever purchasing a vehicle from a dealership, and Dane County Auto made it so easy, I couldn't be happier! The Sales team was great to work with and helped me get my monthly payments down to what I wanted without increasing my loan term or jacking up my interest rate. They were all very honest from the get-go, the car was priced slightly below Kelly Blue Book, and I really trusted that I was getting a good deal. Where their service REALLY stood out was 2 weeks later when the breaks on the car started to rumble. I called their service team and I was given new pads and rotors free of charge! I can not recommend this dealer enough, and I would be more than happy to work with them again in the future. More
Used GMC Sierra Shayne did a great job helping me find the truck I wanted. He brought it in from another store, and when I thought there may have been an issue, he ha Shayne did a great job helping me find the truck I wanted. He brought it in from another store, and when I thought there may have been an issue, he had it fully inspected and serviced, just to find out it was a nothing but a loose bolt. I will definitely be using them again when its time for a new truck. More
Excellent helpful people Browsing Craigslist and came across a 2005 Chevy Avalanche, went in to look at it and was happy with what I found, sales consultant was very helpful a Browsing Craigslist and came across a 2005 Chevy Avalanche, went in to look at it and was happy with what I found, sales consultant was very helpful and the finance manager was able to get me approved for my loan within a day. Great truck that had been a trade in and wonderful people that helped me out big time, would buy a vehicle from them again More
Great RAM1500, Sales and Service My wife and I browsed trucks on Sunday and saw a 2015 RAM 1500 that we were interested in. Came back Monday and just walked in the sales floor and Chr My wife and I browsed trucks on Sunday and saw a 2015 RAM 1500 that we were interested in. Came back Monday and just walked in the sales floor and Chris (sales consultant) greeted us and took very good care of us. No pressure, just explained the vehicle and we took a test drive. Chris explained all the specifics on the vehicle including a title item. We decided to purchase. It was a bank holiday but Don sales manager and Spencer finance manager were more than willing to work with us on a down payment and we came back the next day to complete the purchase. The next day we were in a rush to get to a wedding but they were able to move us through all the paperwork including trade-in within 30 minutes and get us out the door with our new used vehicle. WOW. Came back one week later to have service explain some gauges. Dave took care of me, they updated the software and took the time to explain everything. Great people made this an exceptional experience. More
Great customer care. I stopped in after seeing a vehicle of interest on the internet. The sales staff was accommodating and fair. All around great experience, I will be I stopped in after seeing a vehicle of interest on the internet. The sales staff was accommodating and fair. All around great experience, I will be going back to see them the next time I need a vehicle. More