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Van Horn Chrysler Dodge Jeep RAM of Stoughton

Stoughton, WI

4.8
570 Reviews

1411 U.S. 51 North

Stoughton, WI

53589

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Showing 570 reviews

November 07, 2020

Amazing experience, very knowledgable salesman. Making a deal with John Nichols was a very straightforward situation making the purchase process easier to understand, really appreciate it More

by Josue_amt13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nichols
Nov 09, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you, Josue! We love to hear that John made your car-buying process simple and straightforward. Our team at Van Horn Chrysler Dodge Jeep Ram of Stoughton wishes you happy driving in your new vehicle!

November 05, 2020

Good basic service. Easy to get in and out. Oil change only this time. They provided info for tires and has great recommendations even though I don’t need them quite yet. More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 05, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Fred - Thank you for taking the time to share! It is excellent to hear that you had such an efficient service experience at Van Horn Chrysler Dodge Jeep Ram of Stoughton. We are proud to have earned your business, and we hope to work with you again down the road!

October 09, 2020

They are very patient. The vehicle was not detailed though. Had everything ready when we went to look at the vehicle. Buying the vehicle was a little slower than I thought it would be. More

by Victor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher.
Oct 12, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for your business, Victor! We appreciate your patience throughout this process and are grateful for your feedback as well. We hope that you are enjoying your new vehicle. Safe driving from the Van Horn Chrysler Dodge Jeep Ram of Stoughton team!

October 05, 2020

Stopped here for an oil change and tire rotation. Lucus Piper in service was great to deal with. He listened to my concerns and requests and I was very satisfied. Also, was able to connect with Chris Bur More

by TP J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucus Piper, Chris Burner, Don McCosky
Oct 05, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for sharing your feedback for Van Horn Chrysler Dodge Jeep Ram of Stoughton! We strive to deliver excellent service for guests and I am glad to hear that Lucas, Chris, and Don all took care of you. Our team looks forward to your next visit!

October 03, 2020

I will not be coming this dealership to service my Wrangler in the future. I had a repair done in July and had to return to the dealership on two separate occasions for things they"forgot to do or did More

by Nina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Oct 05, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Hi Nina - I would like to review your records to see if I can help in any way. I would need a bit more information to do so. If I could get your first and last name, or the Last 6 of the vehicle ID, that would help me find your information. Whenever there is a problem, I do like to try and rectify it so it does not happen again. Please don't hesitate to give me a call, and we'll see if we can address these concerns. Thank you, Don Dillman - Service Manager - 608-873-5621

October 03, 2020

I was looking for a pickup truck and after a lot of searching I found one that was just right. Dealt with Brian and he helped me immensely. The dealership is local and offer “free oil change for life” More

by Cleancut1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 04, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

It is fantastic to hear that you found the right vehicle at Van Horn Chrysler Dodge Jeep Ram of Stoughton! Thank you for taking the time to share and congratulations. We appreciate your support and hope to see you again down the road!

September 24, 2020

Awesome great customer service Bob was great patient went over every thing and explained everything he is the best. Done quickly thank you have a great weekend More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Sep 25, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Hi Barb - It's our pleasure to assist you! Thanks so much for stopping by to share this wonderful feedback about Bob. We wish you safe driving and hope to see you again at Van Horn Chrysler Dodge Jeep Ram of Stoughton.

September 12, 2020

bought jeep there and got great service including lifetime oil change free!! location found to be clean and well operated . provided great knowledge of my new vehicle More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 14, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you, Doc, for trusting us with your business. It is a privilege to have earned your support at Van Horn Chrysler Dodge Jeep Ram of Stoughton and we look forward to taking care of you, and your Jeep next time!

September 09, 2020

Bryan was very knowledgeable on the RAM 2500 we purchased and provided hands on instruction on the operation of our new vehicle. The transaction was handled in a very professional and efficient manner. This More

by dougdesa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Kevin
Sep 09, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you, Doug, for posting your feedback! At Van Horn Chrysler Dodge Jeep Ram of Stoughton, we want customers to be confident behind the wheel and I am thrilled to hear that Bryan took the time to go over your RAM 2500. Congrats on the purchase of your truck and drive safely!

September 01, 2020

Very happy with all staff members clean friendly environment very patient and ready to help with anything however the detail on the car was very inadequate More

by Leglershane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John' shayne
Sep 02, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

I apologize for the frustration, but please don't hesitate to bring it back in and we will re-clean it. Thank you, Kevin Geiwitz - General Sales Manager - 608-873-5621

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