Back

Van Horn Chrysler Dodge Jeep RAM of Stoughton

Stoughton, WI

4.8
566 Reviews

1411 U.S. 51 North

Stoughton, WI

53589

Directions

By Type

Showing 566 reviews

December 26, 2020

Your service department is excellent, they’re always very cordial and very easy to work with. Bob is well-informed and very familiar with My vehicles. Dave and Lucas have all always also provided excellent s More

by Whjtab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 28, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for stopping by to review our service department! We are thrilled to hear that you can trust Bob, Dave, and Lucas to keep your vehicle running smoothly and safely. Hope to see you next time at Van Horn Chrysler Dodge Jeep Ram of Stoughton!

December 24, 2020

Great service nice atmosphere and Great selection very helpful I would recommend people to buy here. Yes yes yes yes yes yes yes yes y More

by Meyerblm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will.
Dec 24, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Van Horn Chrysler Dodge Jeep Ram of Stoughton, and we hope to see you again sometime!

December 22, 2020

My second time at dealership.Very courteous- will be My second time at dealership. Very courteous- will be back for service and any new vehicles needed in the future. We get service in Stoughton and bo More

by wweisensel301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t catch names sorry.
Dec 22, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for leaving Van Horn Chrysler Dodge Jeep Ram of Stoughton a five-star review! It is fantastic to hear that our team continues to provide great service and we look forward to working with you next time!

December 19, 2020

We purchased a 2017 Toyota Tundra in April. When we test drove it we noticed the brakes had issues, and they 'fixed' them for us, and after second test drive we decided move forward. In the summer we notic More

by BKC
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin
Jan 11, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for the feedback and we are sorry that you feel as though your brake issues were due to our inspection. The state of Wisconsin holds dealerships to a very strict inspection making sure that the vehicles are safe and to the standards that they set before they are able to be sold. We assure you that the vehicle met all of them, and if you like, we can go through all of it with you. You said that you were towing full time with the vehicle so please so be aware that you will go through brake pads faster than normal. If you would like to discuss this further, please call the GM Shayne Miller at 608-873-3245.

Jan 11, 2021 -

BKC responded

This was not brake pads. This was extreme rusting of brake hardware which did not happen within the April-December our ownership. This was warped and rusted rotor. This was all stuff that should have been noticed and addressed in at least one of the two times we asked the brakes be looked at.

December 16, 2020

I brought my car in for brake work and new wiper blades to be installed. I left with expectations fulfilled and then some. Roy was great, as always. Thanks! More

by amybjug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy
Dec 16, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

It is wonderful to hear that our team exceeded your expectations and got you safely back on the road! Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Stoughton and taking the time to leave us a great review!

December 16, 2020

John was fantastic to work with for my new Ram 1500. I will definitely contact him again before my next vehicle purchase. Thank you so much! More

by Dustinbowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nichols
Dec 17, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Dustin - Congratulations on your new RAM 1500! We are thrilled to hear that John earned your five-stars. Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Stoughton and we hope to see you next time!

December 15, 2020

Dennis was awesome to work with. Answered all my questions and explained anything I was not familiar with. He was helpful without being pushy. Ended up with a practically brand new, used 2019 Ram Li More

by Tonya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis C, Brianne
Dec 16, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Reviews like this one always make our day, Tonya! It's wonderful to hear that Dennis and the rest of our team went above and beyond to deliver a seamless, informative, and rewarding car-buying experience. Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Stoughton - we wish you many happy miles in your new-to-you vehicle!

December 12, 2020

Wow, I am vary happy with Ryan and Shane’s exceptional service, Ryan went above and beyond as our salesman, I will recommend him to my friends and family! More

by Cam0728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane, and Breanna
Dec 14, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

It was so kind of you to share your feedback! We are glad to see that Ryan and Shane continue to impress you by providing great service. Thanks for supporting Van Horn Chrysler Dodge Jeep Ram of Stoughton!

December 10, 2020

Great friendly service. They were able to fit me in that worked to my schedule which a great service as have a very busy schedule More

by Carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 10, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you, Carl, for sharing your feedback. It is fantastic to hear that our Van Horn Chrysler Dodge Jeep Ram of Stoughton team was so accommodating as it is our goal to meet the needs of guests!

December 02, 2020

Bob in the service department is always warm and friendly. He is upfront about charges and costs of service and always communicates this with the customer. I feel safe and trusting leaving my vehicl More

by Hannahoc93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 03, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for taking the time to leave us a review! Bob is an excellent member of our team at Van Horn Chrysler Dodge Jeep Ram of Stoughton, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

...
30
...