Van Horn Chrysler Dodge Jeep RAM of Stoughton

Brought in vehicle for service today. Service writer was friendly, knowledgeable and thorough. Waiting area was neat and clean. Wait was approximately 60 minutes. Billing was quick and painless. Van Horn ha friendly, knowledgeable and thorough. Waiting area was neat and clean. Wait was approximately 60 minutes. Billing was quick and painless. Van Horn has always been excellent for service for my car. More

John, Kevin, & Kevin, provided impeccable customer service! Their knowledge of product & attention to detail was above our expectations. They made finding the car of our dreams a reality. We are custo service! Their knowledge of product & attention to detail was above our expectations. They made finding the car of our dreams a reality. We are customers for life! Thank you for a wonderful car buying experience. More

Van Horn always takes great care of us. We have returned there and sent friends there for great service. I know that I can count on Dennis Calvert to help me find whatever I’m looking for. there and sent friends there for great service. I know that I can count on Dennis Calvert to help me find whatever I’m looking for. More

I had a great experience with Chris creamer I felt like he was my friend not my salesman in that I wasn’t pushed to buy the vehicle he was my friend not my salesman in that I wasn’t pushed to buy the vehicle More

The Van Horn dealership is a dealership that I have been watching for a while noticing that the truck pricing on all the ram 1500s are at a very reasonable price which influenced me to go there and buy a ve watching for a while noticing that the truck pricing on all the ram 1500s are at a very reasonable price which influenced me to go there and buy a vehicle from there upon arriving I took notice how organized their lot was and how easy it was to find the truck I was looking for staff was very friendly and very courteous my overall experience was a very go od experience More

Ryan was great to work with. In and out quickly. Dealership was very clean. Honest and friendly staff, whole process was easy and quick, no hassle. Dealership was very clean. Honest and friendly staff, whole process was easy and quick, no hassle. More

Your service department is excellent, they’re always very cordial and very easy to work with. Bob is well-informed and very familiar with My vehicles. Dave and Lucas have all always also provided excellent s cordial and very easy to work with. Bob is well-informed and very familiar with My vehicles. Dave and Lucas have all always also provided excellent service More

Great service nice atmosphere and Great selection very helpful I would recommend people to buy here. Yes yes yes yes yes yes yes yes y helpful I would recommend people to buy here. Yes yes yes yes yes yes yes yes y More

My second time at dealership.Very courteous- will be My second time at dealership. Very courteous- will be back for service and any new vehicles needed in the future. We get service in Stoughton and bo My second time at dealership. Very courteous- will be back for service and any new vehicles needed in the future. We get service in Stoughton and bought the Traverse in Newhall Ia. More

We purchased a 2017 Toyota Tundra in April. When we test drove it we noticed the brakes had issues, and they 'fixed' them for us, and after second test drive we decided move forward. In the summer we notic drove it we noticed the brakes had issues, and they 'fixed' them for us, and after second test drive we decided move forward. In the summer we noticed a squeak with the brakes and took it in for them to check. They said nothing was wrong, probably moisture causing the squeak. This month (December) we noticed it shuddering when braking on steep inclines. (we haul our travel trailer and live in it full time) Took it to a shop only to find that the brakes are a complete mess; rusted; rotor was concave; hardware a mess. Van Horn did NOTHING to the brakes. We had over $1200 worth of repairs that needed done, and the rust was so bad they couldn't get the pins out of the pads. It is completely obvious that Van Horn didn't do anything to the brakes, having looked at them TWICE. They were fully aware that this vehicle was going to be pulling our new home and we needed it to be sound. Lesson learned, we should have had a mechanic go over before we purchased. I contacted Van Horn privately to give them a chance to respond to us, however since they have not, we are going public with our review. BUYER BEWARE, and have a different mechanic check out your used vehicle before buying from Van Horn. More