Van Horn Chrysler Dodge Jeep RAM of Stoughton
Stoughton, WI
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Currently, my wife and I feel we were frauded by, what appears on the surface to be, unethical sales tactics on a vehicle we purchased last Monday. It wasn't delivered until Friday afternoon and what was appears on the surface to be, unethical sales tactics on a vehicle we purchased last Monday. It wasn't delivered until Friday afternoon and what was promised us Monday did not happen. The sales manager working Friday afternoon would not deal with it and told us we had to wait until Monday. We received a call from our salesman, Kevin, yesterday. He stated, "Van Horn's exists to satisfy the customer and you will be happy with the resolution." We simply wish to cancel the contract with no penalty. The car is in the same condition you sold it to us and delivered Friday. We are hopeful they are true to their word. I will follow up after our discussion Monday with them. For now the 1-star has been earned. I hope that changes. I also look forward to the owner's reply and thoughts here as well. More
My experience at Van Horn Stoughton was beyond my expectations. I am extremely happy with my purchase and how easy they made the process for me. expectations. I am extremely happy with my purchase and how easy they made the process for me. More
You are always cautious and brace yourself going into a car dealer . Prepare mentally for the oncoming “pushy salesman” And then… I went into Van Horn And met friendly people who don’t try to” PUSH” anyth car dealer . Prepare mentally for the oncoming “pushy salesman” And then… I went into Van Horn And met friendly people who don’t try to” PUSH” anything on you, They listened to want I wanted and went above and beyond to make sure I got it. I want to give a SPECIAL Thank you to Don McCosky, Chris Craemer and Kevin Cronkite for always answering ALL my questions and providing SUPERB Service. They made buying a new vehicle fun Thank you Jackie & Dan Healy More
We have always received quality car and truck service, and the repairs have kept our vehicles going strong. I recommend the service department and appreciate working with Bob in customer service. He is al and the repairs have kept our vehicles going strong. I recommend the service department and appreciate working with Bob in customer service. He is always friendly and extremely helpful. More
Purchased a used Mercedes Benz this week and our experience with the dealership was phenomenal. Our salesperson Brian was great to deal with, answered all our questions thoroughly. All the staff a experience with the dealership was phenomenal. Our salesperson Brian was great to deal with, answered all our questions thoroughly. All the staff at Van Horn are very friendly and professional. A far better experience than what we have encountered in the past at other car dealerships. We love our car and will definitely recommend Van Horn Chrysler Dodge Jeep RAM in Stoughton to all our friends and family. More
I worked with Brian. Him and the whole staff at van horn in stoughton were awesome with great quality service. They got me a nice car for work and a great deal on it too. Will be getting future vehicles fro in stoughton were awesome with great quality service. They got me a nice car for work and a great deal on it too. Will be getting future vehicles from them in the future. More
Professional, personal, reasonable pricing. Thank you for the wonderful service. I’d highly recommend this dealership over any other dealership in my experience. Thanks again! the wonderful service. I’d highly recommend this dealership over any other dealership in my experience. Thanks again! More
Smooth process from start to finish. Very friendly customer service orientated staff! Highly recommend this dealership. Knowledgeable and able to answer any questions that I had. customer service orientated staff! Highly recommend this dealership. Knowledgeable and able to answer any questions that I had. More