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Van Horn Chrysler Dodge Jeep RAM of Stoughton

Stoughton, WI

4.8
568 Reviews

1411 U.S. 51 North

Stoughton, WI

53589

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Showing 568 reviews

October 10, 2021

Currently, my wife and I feel we were frauded by, what appears on the surface to be, unethical sales tactics on a vehicle we purchased last Monday. It wasn't delivered until Friday afternoon and what was More

by Frustraded
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Cronk and Kevin Geiwitz
Oct 11, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

It is our goal to make the purchasing process go smoothly for your guests, and I apologize for any frustration you have felt during this process. Per the conversation you had with Brian, we did come to the resolution that we will be buying the vehicle back from you. Again, I am sorry for your negative experience, and if there is anything further you would like to discuss, I would be more than happy to assist you. Please also feel free to reach out to me at your earliest convenience. Thank you, Kevin Geiwitz - General Sales Manager - 608-873-5621

October 08, 2021

Friendly,courteous staff.explained everything,from discounts to financing.also went through explaining new vehicle. More

by jerryloeffelholz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin,Abby on phone,Jeff,can not remember them all
Oct 09, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Our team is always happy to share their expertise with you and to make sure you have all the information you need to feel confident in your choices. We're so glad you put your trust in the Van Horn Chrysler Dodge Jeep Ram of Stoughton team to assist you, and we wish you many safe miles in your new vehicle!

Oct 09, 2021 -

jerryloeffelholz responded

Thanks for good service!

September 15, 2021

Very helpful and got me the truck I wanted. Friendly, knowledgeable and took time to help me get what I wanted More

by tkjenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Craemer
Sep 15, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Congratulations on your new truck! We are delighted to hear that the team at Van Horn Chrysler Dodge Jeep Ram of Stoughton could make it happen. Thank you for your five-star review!

September 14, 2021

My experience at Van Horn Stoughton was beyond my expectations. I am extremely happy with my purchase and how easy they made the process for me. More

by A. Freidel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Craemer
Sep 15, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Congratulations on your new car! We are thrilled that our team made the process so smooth and successful and we appreciate you taking the time to share your review. Thank you for doing business with us here at Van Horn Chrysler Dodge Jeep Ram of Stoughton!

July 23, 2021

You are always cautious and brace yourself going into a car dealer . Prepare mentally for the oncoming “pushy salesman” And then… I went into Van Horn And met friendly people who don’t try to” PUSH” anyth More

by Jax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don McCosky, Chris Craemer, Kevin Cronk
Jul 23, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Jackie & Dan - Thank you for the great review! We strive to deliver an accommodating and pressure-free purchase experience, and it is wonderful to hear that this was reflected in your time working with Don, Chris, Kevin, and the team. Drive safely in your new vehicle, and we hope to see you back at Van Horn Chrysler Dodge Jeep Ram of Stoughton!

July 16, 2021

We have always received quality car and truck service, and the repairs have kept our vehicles going strong. I recommend the service department and appreciate working with Bob in customer service. He is al More

by gatestr68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Jul 16, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Your recommendation of Bob and the team is greatly appreciated! Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Stoughton and for sharing your experience. We look forward to seeing you next time!

July 16, 2021

Purchased a used Mercedes Benz this week and our experience with the dealership was phenomenal. Our salesperson Brian was great to deal with, answered all our questions thoroughly. All the staff a More

by D.Krueger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skolaski
Jul 18, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for the lovely review! Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give Brian and the Van Horn Chrysler Dodge Jeep Ram of Stoughton team your kudos for a job well done. We are glad they could send you home in a car that is right for you. Enjoy!

July 16, 2021

I worked with Brian. Him and the whole staff at van horn in stoughton were awesome with great quality service. They got me a nice car for work and a great deal on it too. Will be getting future vehicles fro More

by Louis30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 19, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for the lovely review! We strive to go above and beyond for our guests and will make sure Brian knows his commitment to customer satisfaction was recognized. We appreciate you choosing Van Horn Chrysler Dodge Jeep Ram of Stoughton and hope to see you next time!

July 15, 2021

Professional, personal, reasonable pricing. Thank you for the wonderful service. I’d highly recommend this dealership over any other dealership in my experience. Thanks again! More

by Indieloveindie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 15, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Van Horn Chrysler Dodge Jeep Ram of Stoughton, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

July 15, 2021

Smooth process from start to finish. Very friendly customer service orientated staff! Highly recommend this dealership. Knowledgeable and able to answer any questions that I had. More

by janetlborucki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 16, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for the glowing review! Providing a seamless experience is our goal so we are thrilled to hear this is what the Van Horn Chrysler Dodge Jeep Ram of Stoughton team delivered! Safe travels and have a wonderful day!

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