Van Horn Chrysler Dodge Jeep RAM of Stoughton
Stoughton, WI
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Thank you for going above and beyond with the purchase of my Chrysler Pacifica. I was in two nights in a row. The first night I felt like I was an inconvenience. The second night was a whole different story, my Chrysler Pacifica. I was in two nights in a row. The first night I felt like I was an inconvenience. The second night was a whole different story, they all went above and beyond to help with the purchase of my van. Great team work! Thank you. More
Jackson was amazing to work with at Van Horn Stoughton! He really listened to what we wanted and gave us a wide selection of options to choose from! We will recommend Jackson and Van Horn to anyone looki He really listened to what we wanted and gave us a wide selection of options to choose from! We will recommend Jackson and Van Horn to anyone looking for a new vehicle. More
This dealership sold me a $30,000 Jeep Grand Cherokee L that was defective from the lot. Imagine paying $30,000 for a 2021 vehicle, only to have the check engine light come on within weeks — and be told that was defective from the lot. Imagine paying $30,000 for a 2021 vehicle, only to have the check engine light come on within weeks — and be told not to accelerate past 4,000 RPMs or face a ~$3,000 repair. Soon after, I discovered that whenever it rains, both the roof and floor are completely saturated (see video). During the first oil change (within just the first couple of months after purchase) — I was told the suspension is making noises and needs to be inspected. Van Horn claims on their website to “pride themselves on being the most reliable, trustworthy… and that they genuinely care about their customers.” The reality: they sold me a vehicle requiring nearly $10,000 in immediate repairs. After texting back and forth with Spencer, I was pushed off to service with nothing resolved — not even escalated — while the inside of the vehicle continues to take on water. Buying from this dealership turned into a $30,000 mistake. I waited over two months to post this review, with the expectation they would make this right (I would gladly remove this review if these issues were resolved). As a business owner myself, I understand things happen that, prayerfully, were unavoidable — though the thought always lingers that there may have been deceptive intent. Fixing the problem would have put all that to rest, but despite texts, visits, and phone calls, they have chosen not to resolve anything. As a parent of five children, I purchased this 7-passenger vehicle to safely carry my family. Van Horn didn’t just take advantage of me — my kids are victims of their practices too. New buyers beware. More
Good afternoon, Well organized lot. Clean. All the used vehicles we test drove where perfectly detailed. The salesman (Nate Schmidt) was friendly, knowledgeable and absolutely no pressu Clean. All the used vehicles we test drove where perfectly detailed. The salesman (Nate Schmidt) was friendly, knowledgeable and absolutely no pressure to buy. More
I worked with Jackson at Van Horn of Stoughton and he was great! This was the easiest and least stressful car-buying experience I've had. Jackson's a real person, not just a salesman and he doesn't play the great! This was the easiest and least stressful car-buying experience I've had. Jackson's a real person, not just a salesman and he doesn't play the games that most car salesman do (which can make this process so draining). I had been to 11 other dealerships before settling on Van Horn and Jackson is a big part of why I chose them. Most salesmen only want to make a profit, but if you want a stress-free, genuine conversation about the right vehicle for you, go see Jackson. I've only had my vehicle for a couple days, but I love it and the oil for life deal that Van Horn offers is an awesome perk! They were very transparent and addressed all of my concerns throughout the whole process. 10/10 recommend. More
I was looking for a very specific car and landed on Van Horn's website. I am a few states away and one of their internet salespeople, followed by salesman Chris Craemer, helped me through the whole process Horn's website. I am a few states away and one of their internet salespeople, followed by salesman Chris Craemer, helped me through the whole process pretty easily. It was so great to be able to text and email between interactions and work around my schedule. Van Horn had really great reviews compared to most dealerships I had dealt with so that made me feel even better about dealing with them virtually. Great service! More

