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Van Chevrolet Buick GMC

Scottsdale, AZ

4.6
2,359 Reviews
Our experienced sales staff is here to share its knowledge of the Chevrolet and GM Brands with you. As a leading dealership we also carry a fine selection of used cars and trucks. Need service? We are also a leading GM and Chevrolet service facility with the latest technology in repair and restoration and inventory of parts. We pride in offering our customers a relaxed and pleasurable car buying experience and have been doing it for many years and will continue to serve the communities of Scottsdale,Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear.
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8585 E. Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 2,359 reviews

November 25, 2024

Luis and Ruben were amazing. I had some trouble with the finance team. (Dave) I would highly recommend not using him! More

by ASHLYJANEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Seifer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Van Chevrolet Buick GMC responded

We understand that your experience with our finance team was not up to expectations, and we genuinely appreciate you bringing this to our attention. We strive for a positive experience for all of our customers, and we want to ensure that any concerns are addressed. Please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com,

November 25, 2024

Worked with Spencer, very professional answered all my questions, made the pricing work for me and sold me a vehicle! More

by KyleK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Alkhafaji
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
Nov 26, 2024 -

Van Chevrolet Buick GMC responded

Thanks for the great feedback, Kyle! We're thrilled to hear that Spencer provided excellent service and helped you find the right vehicle at a price that worked for you. We appreciate your support and hope you enjoy your new ride!

November 24, 2024

Worst experience ever. Sold me a car with electrical issues, took it back right away and almost lost $10,000! Absolute criminal! More

by Sacha arnaud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Van Chevrolet Buick GMC responded

Selling vehicles that meet the highest standards of quality is very important to us, and what you've described does not align with the level of service we strive to provide. To ensure your concerns are fully addressed, please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

November 24, 2024

The dealership has a lot of inventory…so much that it makes it hard to navigate to service More

by lashelburne
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Sneddon
Nov 25, 2024 -

Van Chevrolet Buick GMC responded

Thanks for your feedback! We’re glad you found our inventory extensive. We appreciate your input on navigation and will work to improve the experience for our customers. Your insights help us grow and serve you better!

November 24, 2024

Super great salesman Caden Kaminski Made the experience terrific Would always come back because of him Generally great team and environment Finance Josh and Carlos were awesome More

by IMAN_FEIZ-ERFAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caden Kaminski, Josh and Carlos at Finance
Nov 25, 2024 -

Van Chevrolet Buick GMC responded

Thank you, Iman! We're thrilled to hear you had a fantastic experience with Caden, Josh, and Carlos. Our team works hard to create a welcoming environment, and your feedback means a lot. We look forward to seeing you again soon!

November 24, 2024

They are very efficient and no bickering back and forth. This purchase was the best I have ever had with a car dealer.And Brandon my salesman wS a great young man tk deal with. Thank u. More

by MARILYN650
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon is sales
Nov 25, 2024 -

Van Chevrolet Buick GMC responded

Marilyn, thank you for your fantastic feedback! We're thrilled to hear that your experience was smooth and enjoyable. Brandon will be delighted to know he made a positive impact. We look forward to assisting you again in the future!

November 24, 2024

Finance guy (Caleb) was very unprofessional. He tried to highball me on an interest rate and as soon as I said, I already had a better rate from a different finance company. His personality chan More

by Konichiwa003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Aguirre
Nov 26, 2024 -

Van Chevrolet Buick GMC responded

It’s concerning to hear about the interaction you described with Caleb during the financing process. Professionalism and respect are core values we strive to uphold, and this does not align with the level of service we aim to provide. We would like the opportunity to discuss this further and address your concerns. Please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

November 24, 2024

We were fine with the sales person and his supervisor. Unfortunately the person in charge of finance was clueless. Took an unbelievable amount of time to complete paperwork. Spent inordinate amount of More

by CHERYLANNMIDDENDORF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know name
Nov 26, 2024 -

Van Chevrolet Buick GMC responded

While we’re glad to hear that you were satisfied with your interactions with the salesperson and their supervisor, it’s clear that your experience in the finance department fell far short of expectations. We understand how frustrating delays and inefficiencies can be, especially during such an important process, and this is certainly not the level of service we aim to provide. We would appreciate the opportunity to address your concerns further and regain your trust. Please feel free to reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

November 23, 2024

Fast and easy got approved really quick and all the financing was really great and easy More

by Miguel rosales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Van Chevrolet Buick GMC responded

Miguel, we're thrilled to hear that you found our financing process fast and easy! Your satisfaction is our priority, and it’s great to know we met your expectations. Thank you for your kind words and for choosing us!

November 23, 2024

Alex did a great job on the deal! We drove 500 miles to get a truck because Van gave us the best deal. Had us in and out in an hour. Fantastic! More

by jtown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Estrada
Nov 25, 2024 -

Van Chevrolet Buick GMC responded

Thanks for sharing your experience! We're thrilled to hear that Alex made the process smooth and efficient for you. Driving 500 miles shows your commitment, and we're glad we could provide the best deal. Enjoy your new truck!

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