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Van Chevrolet Buick GMC

Scottsdale, AZ

4.6
2,415 Reviews
Our experienced sales staff is here to share its knowledge of the Chevrolet and GM Brands with you. As a leading dealership we also carry a fine selection of used cars and trucks. Need service? We are also a leading GM and Chevrolet service facility with the latest technology in repair and restoration and inventory of parts. We pride in offering our customers a relaxed and pleasurable car buying experience and have been doing it for many years and will continue to serve the communities of Scottsdale,Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear.
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8585 E. Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 2,415 reviews

December 13, 2024

Dealer was very upfront and delivered on exactly what they promised. The salesman Tyson was very helpful through the process. He followed up with me a week later to ensure I was happy and asked if I had More

by JOSH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyson Royston
Dec 16, 2024 -

Van Chevrolet Buick GMC responded

Thank you, Josh! We're thrilled to hear about your positive experience with Tyson and our team. Your satisfaction is our priority, and we appreciate your trust in us. Looking forward to serving you again in the future!

December 13, 2024

The sales team at Van Chevrolet has not returned a call in over 3 weeks. Did not complete pre-sales repairs and will not connect / communicate with the service department, to authorize the repairs. More

by DPK_AZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Daly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Van Chevrolet Buick GMC responded

We understand how frustrating it must be to feel overlooked. Ensuring prompt communication and follow-through is a priority for us, and we want to address your concerns directly. To assist you further, we encourage you to contact Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

December 13, 2024

Ahmed was so professional salesman . He showed me the car of my favorite.I loved my car He definitely deserve a five star More

by Hadeel19922000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Alkhafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Van Chevrolet Buick GMC responded

We’re thrilled to hear about your positive experience with Ahmed! It's great to know you found your favorite car and felt well taken care of. Thank you for the five stars! Enjoy your new ride!

December 11, 2024

Great experience all around. No games! People were friendly and fair. They got me in and out quickly as well. More

by J.SHIELDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhett Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson
Dec 12, 2024 -

Van Chevrolet Buick GMC responded

Thanks for your fantastic review. We're thrilled to hear you had a great experience! Our team strives to provide friendly and efficient service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!

December 11, 2024

This is our 5th car here they are always great to work with We use Ron Daly every time . More

by Ariz2370
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Van Chevrolet Buick GMC responded

Thanks for the fantastic review! We're thrilled to hear about your positive experiences with us and Ron Daly. Your loyalty means a lot, and we look forward to helping you with your next car!

December 11, 2024

The dealership worked hard to meet our need and they have been patient and attentive to everything we asked. Dealership has great customer service. More

by DEIDRAPELT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler aka Moose, Carson
Dec 12, 2024 -

Van Chevrolet Buick GMC responded

Thank you! We’re thrilled to hear that our team provided you with attentive service. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again!

December 11, 2024

Never gave the correct information. I was told I would pay one amount and ended up paying a completely higher amount. More

by O. Pinedo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nico
Dec 13, 2024 -

Van Chevrolet Buick GMC responded

Transparency is very important to us, and we want to ensure that every customer receives accurate information and a clear understanding of costs. We would like to learn more about what happened and make things right. Please reach out to our Service Director, Daniel Sanchez, at customerrelations@vanbuickgmc.com.

December 11, 2024

I received a written quote to buy a car at Vans Chevrolet that included a $399 additional miscellaneous garbage fee. I asked the asst manager to remove that item from the quote he said yes no problem it will More

by joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lil Jorge
Dec 13, 2024 -

Van Chevrolet Buick GMC responded

Joe, we understand how frustrating it must have been to receive unexpected charges after a prior agreement was made. We strive to provide transparent and fair pricing, and we truly regret that your experience did not reflect this. If you would like to discuss this matter further, please feel free to reach out to our Service Director, Daniel Sanchez, at customerrelations@vanbuickgmc.com.

December 11, 2024

Excelente servicio y gran atención del personal, muy agradecida por la ayuda, para poder disfrutar de mi nuevo vehiculo! More

by MARIA CASTILLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Atondo!, Carlos Moreno
Dec 12, 2024 -

Van Chevrolet Buick GMC responded

¡María, gracias por tus maravillosos comentarios! Nos emociona saber que recibiste un excelente servicio y apoyo de nuestro equipo. ¡Disfruta de tu nuevo vehículo, y esperamos poder ayudarte nuevamente en el futuro!

December 11, 2024

This dealer is just a bunch of liars that promise customers something And not fulfill there promise only to make sales So definitely not recommending More

by JPARGAS81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Knase
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer . Richard sam richard all get 1star, Keith Maldonado
Dec 13, 2024 -

Van Chevrolet Buick GMC responded

We understand your frustration and sincerely regret that you feel this way about your experience with our dealership. Fulfilling our commitments to customers is extremely important to us, and we take your concerns seriously. To ensure we address your feedback appropriately, we encourage you to contact Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

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