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Van Chevrolet Buick GMC

Scottsdale, AZ

4.5
1,696 Reviews
Our experienced sales staff is here to share its knowledge of the Chevrolet and GM Brands with you. As a leading dealership we also carry a fine selection of used cars and trucks. Need service? We are also a leading GM and Chevrolet service facility with the latest technology in repair and restoration and inventory of parts. We pride in offering our customers a relaxed and pleasurable car buying experience and have been doing it for many years and will continue to serve the communities of Scottsdale,Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear.
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8585 E. Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,696 reviews

January 13, 2023

Terrible experience. Bought a certified preowned bolt EUV 2023. They gave me the price and promised to fix the rim. At financing after being there for five hours they a More

by dnovess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tarek , Brian Hall, Jerred Yazzie
Jan 16, 2023 -

Van Chevrolet Buick GMC responded

Customer service is our top priority and we want to see if we can address your issue. Please contact Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com and we will do our best to make this better.

January 03, 2023

Great experience. No comparison to the other dealers. I will definitely buy vehicles from them again. More

by Drbhallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Van Chevrolet Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 02, 2023

Sales people were awesome. Knowledgeable, friendly, and direct but not pushy. My only complaint, and its not unique to Van, is they set a premium on the new EVs that now quali More

by TC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Van Chevrolet Buick GMC responded

Thank you for your positive review!

December 26, 2022

Do not go to this dealership if you want a GMC or Chevy choose a different one. Salespersons have zero ethics and will do anything for a sale. I Still have not received my finance agreement or the carfax More

by LGB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Daly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Van Chevrolet Buick GMC responded

Customer service is our top priority and we want to see if we can address your issue. Please contact Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com and we will do our best to make this better.

December 11, 2022

If I could give ZERO stars as a rating I would! Do not do business with this dealer, they are unethical beyond your wildest imagination. They have a Better Business Bureau rating of "F" with more More

by Concerned Consumer
Recommend Dealer
No
Employees Worked With
Carlos Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cerreta, Justin Cerreta
Dec 11, 2022 -

Concerned Consumer responded

My daughter was scammed by this dealership. They allowed her former boyfriend to knowingly commit fraud and they did nothing. They did not confirm income, addresses, marital status or anything like that. They were much too eager to make the sale and did not do their duty as a lender to ensure that the application was legit, nor did they even care. When I contacted them to address the problem they requested that I give them an additional $10,000 before they would fix-it. Sounds like extortion to me.

Jan 06, 2023 -

Van Chevrolet Buick GMC responded

Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please contact Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com and we will do our best to make this better.

December 09, 2022

Matt Cerreta is the service manager and I quote “ You're a wonderful person! So glad I met you Lose my email and don't come back here again” Matt Cerreta General Manager Managing Partner Van Chevrolet More

by Chadapitcher
Recommend Dealer
No
Employees Worked With
Matt Cerreta
December 09, 2022

They refuse to fix my brand new truck and the manager is an a**hole More

by Chadapitcher
Recommend Dealer
No
Employees Worked With
Matt Cerreta
December 09, 2022

I tried to have my 2021 Chevy Silverado in for service as the stereo has never worked right and Matt Cerreta Said and I quote! “You're a wonderful person! So glad I met you Lose my email and don't come ba More

by Chadapitcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Cerreta
Jan 06, 2023 -

Van Chevrolet Buick GMC responded

We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please reach out to our Service Director, Tim Hodder at customerrelations@vanbuickgmc.com to discuss what we can do to help.

December 04, 2022

Fast talking thug Criminals. I've been doing business with them since 2019 and I cannot believe the game they played!! I will never do business with this dealership or another bu More

by DeAsia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Daly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Tramontana and Renee
December 03, 2022

My sales person Scott Daly was very kind and made me feel like family! My whole car buying experience excellent. More

by cprodriguez81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Tramonta
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