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Van Chevrolet Buick GMC
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Shannon Henson took the time to sit down with me and discuss in depth what I was looking for and then found the vehicle I wanted at the price that fit my budget. Nice going Shannon! discuss in depth what I was looking for and then found the vehicle I wanted at the price that fit my budget. Nice going Shannon! More
Fantastic dealership. I appreciated Cameron for working so hard to find the perfect truck for me. I appreciated Cameron for working so hard to find the perfect truck for me. More
Dealerships truck selection was great. Enjoyed seeing the different options. Our sales rep Franco was knowledgeable and helped us get a great deal. Enjoyed seeing the different options. Our sales rep Franco was knowledgeable and helped us get a great deal. More
The car pictures were not the way they looked in person. Lack of communication we waited 3 hours to see the car. They wanted us to sign paper before seeing the car in person.Kevin did a good job but unfortun Lack of communication we waited 3 hours to see the car. They wanted us to sign paper before seeing the car in person.Kevin did a good job but unfortunately he got put in the middle last second . I would give him 5 stars has such a good cheerful attitude. More
A good selection of vehicles and friendly staff to assist in finding the right one. in finding the right one. More
Sales rep was attentive, patient, friendly. I would recommend van Chevy Buick GMC to friends and family. I would recommend van Chevy Buick GMC to friends and family. More
Let me start by saying that I LOVE the vehicle I purchased and I was impressed with my saleswoman, Senobia (and Samuel in the finance department). They were both fantastic and bent over backwards to purchased and I was impressed with my saleswoman, Senobia (and Samuel in the finance department). They were both fantastic and bent over backwards to get me into my dream truck at a price I felt comfortable with. But I'd say that's where the positives end. To be blunt, this dealership does not care about taking care of their inventory at all. The first vehicle I test drove (34k miles on it) had a cracked windshield, peeling paint on the front bumper, deep scuffs in the back of the SUV cargo area and was just dirty overall. The second vehicle I drove (only has 14k miles) is the one I purchased and although I got a decent deal on it - there is an oil spill on the hood that seems to have cured because it's not coming off. In addition to that - there were no floor mats included, all the exterior crevices have dirt build up, the plastic trim pieces have water spots all over them, it only had 2% oil life remaining and the coolant is low. This means they did not perform a service on it prior to delivery - and although they claimed it went through "detail", I don't think it had more than an automatic car wash. Like I said, the vehicle is my dream truck so I'm going to love it - but I'll never come back to Van if this is the level of service that can be expected for a $90k purchase. More
Truck was hurried through the clean up phase to be delivered the following day even though I explained I did not need it right away. Better detailing needed and better explanation of features. Did no delivered the following day even though I explained I did not need it right away. Better detailing needed and better explanation of features. Did not enjoy the sales managers approach to negotiating. Could have saved us both time since I was crystal clear exactly what I would pay and told them I would not budge under any circumstances More
They told me many lies and they didn't fulfill what they promised I felt cheated promised I felt cheated More