Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Van Chevrolet Buick GMC

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.5
1,787 Reviews
Our experienced sales staff is here to share its knowledge of the Chevrolet and GM Brands with you. As a leading dealership we also carry a fine selection of used cars and trucks. Need service? We are also a leading GM and Chevrolet service facility with the latest technology in repair and restoration and inventory of parts. We pride in offering our customers a relaxed and pleasurable car buying experience and have been doing it for many years and will continue to serve the communities of Scottsdale,Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear.
Contact Dealership
View Awards

8585 E. Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

Directions

By Type

Showing 1,787 reviews

January 02, 2025

Had no problems Everything went smoothly Drove our New Pickup home Great correspondence to my messages and questions More

by rhonda16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Van Chevrolet Buick GMC responded

Rhonda, we're thrilled to hear everything went smoothly with your new pickup! Our team loves providing clear communication and support. Enjoy your new ride, and thank you for the fantastic feedback!

January 02, 2025

Things were done quickly and in a professional manner Did not have to wait around More

by S4sparks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cerretta Brandon
Report | Print
Jan 03, 2025 -

Van Chevrolet Buick GMC responded

We’re thrilled to hear you had a quick and professional experience! Our team always strives to provide efficient service, and it’s great to know we met your expectations. Thank you for the fantastic review!

January 02, 2025

Great communication and service worked hard to treat me well and showed me everything at delivery. More

by Tj6368
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 03, 2025 -

Van Chevrolet Buick GMC responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our communication and service. Our team is dedicated to ensuring every delivery is seamless, and your kind words mean a lot to us!

January 02, 2025

Ahmed was great! He was so helpful and informative, and made sure to find something that worked for me. My sister worked with him previously and brought me in to see More

by MARIAH RUSSELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Alkhafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Van Chevrolet Buick GMC responded

Thank you, Mariah! We're thrilled to hear about your positive experience with Ahmed. It's wonderful to know he could help you find exactly what you needed. We appreciate you sharing your sister's recommendation and look forward to assisting you both again in the future!

January 02, 2025

Bought my son the Chevy Equinox EV, worked with Joe Augusta, he was great, very easy to work with, simple and straightforward More

by PNACARIO11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Augusta
Report | Print
Jan 06, 2025 -

Van Chevrolet Buick GMC responded

We’re thrilled to hear about your positive experience with Joe! Thank you for choosing the Chevy Equinox EV for your son. We appreciate your feedback and look forward to serving you again in the future!

January 02, 2025

Very poor experience. Rushed deal. Inconsistent communication between staff. Was called a week after closing to confirm I in fact "purchased the car" because they had 2 de More

by draxkid141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Knase
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Glass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Faulkner
Report | Print
Jan 03, 2025 -

Van Chevrolet Buick GMC responded

It’s important to us that every customer has a seamless and clear experience, and we understand your frustration with the rushed deal and the communication issues. We will look into the mix-up with the deal jackets to ensure this doesn’t happen again. If you have any further concerns or questions, please feel free to reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

Jan 14, 2025 -

draxkid141 responded

You still have my vehicle after since 12/10/24. I was informed today they are aware the engine blew at 47k miles after 6 days of operation. The service department was so lackadaisical, they had to sublet the diagnostic of the car to another dealership unbeknownst to me. Moreover they are trying to get out of the lemon law even though the vehicle is within the legal 15 days or 500 miles. This location is actively attempting to scam customers.

January 01, 2025

Lied through sale, pulled credit without permission . Lost all commutation. Disposed of merchandise is trade they originally said I can pickup but no longer respond. More

by Murilloac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lance , Daniel , Brian
Report | Print
Jan 03, 2025 -

Van Chevrolet Buick GMC responded

Providing exceptional customer service and maintaining transparency in our sales process are top priorities, so it’s troubling to learn that your visit did not meet these standards. To address your concerns further, we encourage you to contact Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

January 01, 2025

Purchased a vehicle and had mechanical problems within the first week. Took it back to fix, no loaner, no update, nothing. I own a new vehicle but had it in possession for 4 days. Poor customer care! I wo More

by Esmoothe0
Recommend Dealer
No
Employees Worked With
Tyson or Enrique
Report | Print
Jan 03, 2025 -

Van Chevrolet Buick GMC responded

We understand how frustrating it must be to encounter mechanical issues so soon after purchasing a vehicle and not receiving timely updates on the status of repairs. This is not the level of service we strive to provide. To address your concerns and find a resolution, we encourage you to contact Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

January 01, 2025

The deal was excellent Jay and Joshwa both were above and beyond as well as Donevon More

by HALA.AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay and Joshwa
Report | Print
Jan 03, 2025 -

Van Chevrolet Buick GMC responded

Thanks for the fantastic feedback! We're thrilled to hear that you had such a great experience with Jay, Joshwa, and Donevon. Our team always strives to go above and beyond for our customers. We appreciate your support!

January 01, 2025

Great customer service. They make you feel at home and give you the best deal. Jorge Sevilla, my sales agent was awesome. He listened to my wife and I. He was great. More

by Larry J Hensley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Sevilla
Report | Print
Jan 06, 2025 -

Van Chevrolet Buick GMC responded

Larry, thanks for the fantastic feedback! We're thrilled to hear that Jorge provided such a welcoming experience and listened to your needs. Our team is dedicated to ensuring every customer feels at home. We appreciate your support and look forward to serving you again!

1
...
16
17
18
...
179