Van Chevrolet Buick GMC

Buying a car is a painful and exhausting experience! My recent purchasing experience with Van Chevrolet and Eric Francisco was the least painful car buying experience I have had to date. He went the extra recent purchasing experience with Van Chevrolet and Eric Francisco was the least painful car buying experience I have had to date. He went the extra mile to do what could be done without me having to sit around and wait and once he had some number to work with...then he called to meet with me to discuss my options. Really appreciate all his hard work and consideration. More

I was on this site and wrote about an experience I had with Van Chevrolet on March 18, 2011. My Chevrolet Trailblazer was under warranty and I was having some issues with it so I decided to pick Van Chevr with Van Chevrolet on March 18, 2011. My Chevrolet Trailblazer was under warranty and I was having some issues with it so I decided to pick Van Chevrolet in Scottsdale due to its close location to me. I had never used them before, instead going to another Chevy dealer close by as well. I was very upset about a charge for service I received when I picked up the car. I figured I was scammed by a typical dealership and there was nothing I could do about it. The bill devastated me financially. I went on this site and gave some poor reviews but I gladly will admit I was wrong. I received a call from the concerned service general manager who heard about my issue. We discussed the situation and to my shock, he was sympathetic to the issue and insisted on working with me towards a fair resolution. I was very pleased with what he offered. In this day and age of companies trying to make an extra buck, it was a pleasant surprise to see Van want to make their customers 100 percent happy and attempt to work something out. You look at that various ratings of car dealerships and you do not always see high reviews of these dealers caring about their customers but that is not the case here. The GM was very reasonable. This honesty and ability to work with this company has earned them my respect and I would return to Van for future service, even after the warranty expires. I would recommend Van Chevrolet to those who look at this site and need service for their automobile. Trust is everything when it comes to car repair and I really appreciate them caring and working with me. More

Jake, was very professional . I told him what we wanted , Jake, was very professional . I told him what we wanted , and how I wanted the deal to work. He did exactly what we asked for. There was no me Jake, was very professional . I told him what we wanted , and how I wanted the deal to work. He did exactly what we asked for. There was no messing around , & going back a forth. We picked the car up the next day , and as promised, all was as it was stated to be. We signed the papers paid and was out the door !!! He did a follow up call, just to make sure we were doing OK with the new Truck the next day. I would recomend Jake, and Van's Chevrolet to any one who's looking for professionals, trust worthy dealers, & dealers who don't try to sell you a boat load of CRAP ! I enjoy doing business with straight forward people like JAKE ! With Warm Regards, Charlotte Williams More

We were looking for a new truck last june & lucky for us we call Van Cheverolet & talked to Jacob. From the greating we received the day we purchased to the latest visit for periodic maintnance.The new frie we call Van Cheverolet & talked to Jacob. From the greating we received the day we purchased to the latest visit for periodic maintnance.The new friends we have made are GREAT! Keep it up! Jeff More

Recently started looking for a late model Corvette. Metro Recently started looking for a late model Corvette. Metro Phoenix, SEA/TAC, Las Vegas, internet, etc. Friend said he thought the one I would really l Recently started looking for a late model Corvette. Metro Phoenix, SEA/TAC, Las Vegas, internet, etc. Friend said he thought the one I would really like was Scottsdale@Van Chevrolet . I did my homework, what I wanted in warranties, options, miles , and price, and headed out. Got their,met Scott Daley, looked at the Vette and started the process. What I wanted to pay, what they wanted,etc. Dan, used car mng, and Matt,gen sales mng, became involved and a "deal" was negotiated. I gave, they gave,and price, down payment, rate, and monthly payment were settled. Steve, financing then took over and reveiwed the warranty options I wanted, the ones that were new to me,payments, and the final financing. I was shown my options and the final papers were cut. After a couple of days , some small questions arose and after a couple of phone calls and a visit all was resolved. I cancelled 1 warranty due to New tires that had their own coverage and another that was redundent on my Wa. state auto insurance. Both without any questions. All in all I am very pleased with transaction and am now helping a good friend/neighbor with a purchase at Van Chevroletwith no qualms what so ever.If I would be looking for another vehicle for us in AZ, I wil not hesitate to return there. David Of Tacoma More

I bought my tl from christian at an chevrolet. From begining to end people there were great. They were easy to work with, direct and to the point. Christian was very helpful,he went out of his way to f begining to end people there were great. They were easy to work with, direct and to the point. Christian was very helpful,he went out of his way to find me the car I wanted, he even picked up the bike I traded in from my home himself! Van chevrolet made my first car buying experience so easy and enjoyable. With the help of christian and smiley, I was able to get the car I wanted at a great price. I send everyone I know who is looking for a car to christian, he went out of his way to make me a happy customer, I know xxxx treat my friends and family the same! More

Bought a 2010 Tahoe...very professional and upfront. I didn't have to haggle, told them what I wanted to spend and they got me there. Very friendly people in dealership, had no problems finding me exactly didn't have to haggle, told them what I wanted to spend and they got me there. Very friendly people in dealership, had no problems finding me exactly what I was looking for and even offered to show me how everything worked and answered all my questions. Left with an offer to call salesperson personally with any problems or questions. Would and have recommended Van Chevrolet and Scott Daly to anyone...won't buy another car from anywhere or anyone else! This is one happy Momma in her new Tahoe!! More

EXCELLENT TEAM OF PROFESSIONALS. I UNLIKE SOME OF THE OTHER PEOPLE THAT POSTED ON THIS SITE APPRECIATED THE FACT THAT JAMES WAS WILLING TO GO THE EXTRA MILE AND SAVE ME OVER 30% OFF OF MY REPAIRS. I HAVE OTHER PEOPLE THAT POSTED ON THIS SITE APPRECIATED THE FACT THAT JAMES WAS WILLING TO GO THE EXTRA MILE AND SAVE ME OVER 30% OFF OF MY REPAIRS. I HAVE TO TELL YOU THAT I TRULY FEEL I RECEIVED 1ST CLASS SERVICE AND THE PRICE WAS FANTASTIC. I LOVE THE FACT THAT VAN CHEVROLET HAS THE BEST PRICE ON TIRES AND HAS A PRICEMATCH GUARANTEE ON ALL SERVICES. JAMES BLACK AND THE ENTIRE STAFF IS EXCELLENT AND OTHER DEALERS SHOULD FOLLOW THEIR LEAD.. More

This dealership is by FAR the most crooked I have been involved with. The service department is so preoccupied with making MONEY! The customers money that is. As consumers, we dont have the luxury of g involved with. The service department is so preoccupied with making MONEY! The customers money that is. As consumers, we dont have the luxury of going under the vehicle to see what is really going on and if we need this or that. I have been there twice now, and this is twice to many! It seems they turn a small job, into a big one. I have spent over 2300 dollars on 2 seperate occasions on things that I was told I needed and was recommended. One time, I came in just for a general check up, my tahoe was running fine, and service calls me back telling me its going to be 3000 dollars to fix everything. When I said, no, thats way to much, he said he would call me back to see what "deals" he could make with his boss and his mechanics. This went back and forth a few times, and I finally said, you know, that still to much 2500 dollars for gaskets, this and that. He says to me "ok, this is kinda of personal, but how much money do YOU HAVE to spend today?" Stupid me, me so concerned about my upcoming trip, I say ok , i have 2000 dollars I can put towards this. He said, let me call you back. he call back, and says I can do the a job that is worth 3000 dollars and make it 2200. This is a "steal" he says and states his mechanic is taking a loss for his wages to do this for me. This service guy, should be working in the sales department. Can you believe, he asks me, "how much money do you have to spend?" Please avoid this place if you value your money!! Seriously, no joke. By the way, 3 months after this huge overhaul ($3000) on my tahoe, in which my 2005 tahoe was fully functional and "good to go" per Tom, I now have oil leaks. Im taking my business elsewhere. I live in scottdale, but will travel as far south as I can to get my chevy fixed and serviced. Please learn from my mistake. I am hard working professional her the valley, and I have no interest in this matter other than warning other people and letting them know of my experience. Please learn from my mistake. More

Christian was very professional. He was able to answer all of my questions, and was very helpful. He also helped me decide which option were better to fit my life style. I would definitely recommend Chris all of my questions, and was very helpful. He also helped me decide which option were better to fit my life style. I would definitely recommend Christian to other family members and friend in the market for a new car. It was worth traveling to Scottsdale from Tucson. More