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Van Chevrolet Buick GMC
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Ryan was terrific. I wasn't the easiest transaction, bringing back one vehicle after a day. But Ryan and Brett were nice enough to replace the original with another tha I wasn't the easiest transaction, bringing back one vehicle after a day. But Ryan and Brett were nice enough to replace the original with another that I liked much better. Kudos. More
New car purchase Dave Seifer was an excellent salesperson. He was very knowledgeable on the car we desired and he went out of his way to find us the automobile that Dave Seifer was an excellent salesperson. He was very knowledgeable on the car we desired and he went out of his way to find us the automobile that we wanted. More
Oil change Good service, I left my car in the morning and picked it up after 3. I had to wait about 20 min but not a big deal Good service, I left my car in the morning and picked it up after 3. I had to wait about 20 min but not a big deal More
Easy to Deal With Van Chevy was a great dealership to work with in buying our Chevy Cruze. I especially enjoyed Smiley, the GM. They understood what we were looking for Van Chevy was a great dealership to work with in buying our Chevy Cruze. I especially enjoyed Smiley, the GM. They understood what we were looking for and made the entire process easy and quick. We are very happy with our experience. More
So amazing Loved working with Adrian and Marek! They are both so amazing! This is the second vehicle I have gotten through Van Chevrolet and will continue to com Loved working with Adrian and Marek! They are both so amazing! This is the second vehicle I have gotten through Van Chevrolet and will continue to come back in the future. The staff there treat you so well :) More
Top notch service I recently had my 2006 Corvette serviced at Vans. I am a repeat customer. Service as done and completed as promised. They always keep me informed alon I recently had my 2006 Corvette serviced at Vans. I am a repeat customer. Service as done and completed as promised. They always keep me informed along the way. Customer lounge is comfortable and has expected beverages and snacks. And free WiFi. My service advisor Tom Kaskas is the best. He is focused on customer service , and keeping you informed along the way. Vans always exceeds my expectations More
2016 Silverado Very helpful. Sean and Brett took time to show me all the features and details of my new truck. They worked with me so I could get a good deal and int Very helpful. Sean and Brett took time to show me all the features and details of my new truck. They worked with me so I could get a good deal and into a new truck. More
A Pleasant Experience I bought a new car last week and for once, I didn't feel as though I was being sold a case of bull! I honestly wasn't interested in purchasing a new v I bought a new car last week and for once, I didn't feel as though I was being sold a case of bull! I honestly wasn't interested in purchasing a new vehicle, but after driving the Malibu and then weighing my options based on my needs, it then became an easy decision. And, I LOVE my Malibu!!! More
Great Rebecca was our sales rep and she was great she understood what we wanted and made the presses very easy, we had a fun time buying a car from her. Rebecca was our sales rep and she was great she understood what we wanted and made the presses very easy, we had a fun time buying a car from her. More
Customer Service To make a long story short...I have 2 kids under 2.5 years. I had to get them and their seats out of the car and take w me to service waiting area. I To make a long story short...I have 2 kids under 2.5 years. I had to get them and their seats out of the car and take w me to service waiting area. I got NO HELP whatsoever! My service consultant took the notes down and told me to meet him in the waiting area....then left. My kids had to stand next to my car in the service lanes while I took out their seats then I had to carry the seats across the traffic w them walking behind me. I couldn't hold their hands in traffic. And no one opened a door for me either as I got 2 kids and 2 large car seats in the door. No one directed me where to go as I stood there looking around. There were at least 10 employees outside that witness me walking and 15 in my direct view sitting at their desks when coming in the door. Then another waiting client had a dog in the waiting area. It bit my 1.5 year old, broke the skin and left a big bite mark on his stomach. Why are dogs allowed in the waiting area? It was not a service dog! Asked for a first aid kit, got a heavier blue cloth soaked w water to wipe my sons belly. Thankfully he seems to be ok and the situation wasn't worse. Sheila in HR was very nice and had me fill out an incident report for the dog bite. She offered us water and tried to keep my babies busy and happy while I filled out paperwork. She also walked us to our "loaner" and made sure we were good to go. I give her an A! The customer service was not what I would expect being in North Scottsdale. You would think they'd be overly pleasant! Their ability to handle an "accident" was awful. I am definitely not a happy with this dealership experience. More