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Van Chevrolet Buick GMC

Scottsdale, AZ

4.5
1,753 Reviews
Our experienced sales staff is here to share its knowledge of the Chevrolet and GM Brands with you. As a leading dealership we also carry a fine selection of used cars and trucks. Need service? We are also a leading GM and Chevrolet service facility with the latest technology in repair and restoration and inventory of parts. We pride in offering our customers a relaxed and pleasurable car buying experience and have been doing it for many years and will continue to serve the communities of Scottsdale,Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear.
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8585 E. Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,753 reviews

February 10, 2017

Buyer beware, avoid like the plague. This dealership is horrible and do not care about customers. The dealership will lie to the customer to get a sale and then don't care after the fact. More

by Michael King
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Daly
February 07, 2017

Pretty Good Everybody knows the games that dealerships play..... I had a pretty good experience with Van Chevrolet, with the exception of one half-xxx salesman. I More

by Rockstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pierce, Mickey, Ron Daly, Smiley Elturk
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Thank you for that valuable feedback. Our staff go through training to ensure they deliver excellent customer service and personalized attention and it sounds like that was the case for most of your interactions. We apologize for any high-pressure tactics you encountered from that one unnamed individual, as that is not what we're all about here at Van Chevrolet. We will continue to drive that point home to our sales staff - and thank you again for your candid review.

February 07, 2017

Great Service Kevin in the service department always takes great care of me....my 2500 chevy truck needed routine maintenance and Kevin got me in and out in a timel More

by Tim Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Glad to hear that Kevin is taking good care of your Chevy truck, Tim! Thanks for the review, and thank you for choosing Van Chevrolet!

February 05, 2017

My experience is always good at Van Chevrolet. My experiences I have with Van Chevrolet are always positive. My service advisor Scott Santos is always helpful, knowledgeable and friendly. I alway More

by bufordjerome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Santos
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Thank you so much for recommending our dealership! We appreciate your continued business and are delighted to hear that you enjoy working with Scott and the service team. Thank you for taking the time to write a review. We look forward to seeing you on your next visit!

February 05, 2017

Excellent customer service My service writer Costa provided exceptional customer service, making the experience great. He is a great member of the Van Chevrolet family. You are More

by Borg Chevy's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Costa Agnes
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Thank you for the shout out to Costa - we are lucky to have such a great team of service professionals here at Van! Thank you for your continued business and we look forward to working with you again in the future.

January 31, 2017

Best Salesman! Jose Albanil, treated me well! He made sure I was confident on my purchase! He treated me more than just a customer! He knew what he was doing and I r More

by Alfredo143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Albanil
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Thank you for choosing Van Chevrolet! We truly appreciate that you are recommending us to others, and look forward to working with you again in the future!

January 30, 2017

Customer service I was treated very well by Jason in service. He took good care of my needs. I was at thorobred Chevrolet first because they are 5 minutes away from my More

by Equinox2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason -service dept
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Thanks for that shout-out to Jason! We are so happy to hear you're willing to come out of your way to have your vehicle serviced here at Van! We look forward to providing you with excellent service for years to come!

January 30, 2017

getting my old vet fixed The place was clean in mean clean . It was a joy to see the staff getting along so well. Coffee counter was cleaned and re organized every time a shut More

by Wrightjim2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott at service desk as you come through the door from drop off
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Thank you for sharing your experience, Jim! Scott and the service team truly do understand the importance of top-level customer service and we couldn't be more pleased with their performance. We look forward to seeing you back again, and thank you again for posting a review!

January 28, 2017

Excellent!! This was the BEST experience I have ever had when purchasing a new car. The process was quick and super easy. Brian, & Sammy......thank you for ever More

by Melissa Naugle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Knase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ridge, Sammy (Finance)
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

Thank you, Melissa, for sharing your experience at Van! We're delighted to have provided you with your best car buying experience ever - and so happy to hear that Brian and Sammy made such a positive impression on you! Thank you again, and we hope to see again in the future!

January 25, 2017

Great I came in to get completely new tires for my car. I requested they check the air in my spare and the service member (Kosta) made sure to add that to t More

by Cassandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kosta
Mar 18, 2017 -

Van Chevrolet Buick GMC responded

We're happy to hear you were pleased with your service experience here at Van. Thank you for the review, and we look forward to seeing you again!

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