Van Chevrolet Buick GMC

Professional Assistance! After my son's truck was totaled, we had to deal with 2 insurance companies. What a nightmare. They didn't always give accurate information and ofte After my son's truck was totaled, we had to deal with 2 insurance companies. What a nightmare. They didn't always give accurate information and often did not return calls. When we needed information regarding warranty and GAP insurance, we reached out to Van Chevrolet where he purchased the truck. Tyler was amazing in walking us through the process quickly and efficiently. We really appreciated his prompt attention to our situation. More

Vette Service The service was prompt, friendly and all work was completed satisfactorily, and the car wash was a good idea. The Uber rides was an excellent way of h The service was prompt, friendly and all work was completed satisfactorily, and the car wash was a good idea. The Uber rides was an excellent way of handling the waiting period. More

Extremely professional Kevin and the whole staff was incredible everything was easy they kept me up-to-date it was simply seamless. Kevin told me the price that the truck wo Kevin and the whole staff was incredible everything was easy they kept me up-to-date it was simply seamless. Kevin told me the price that the truck would be and that is exactly what it was I received a loner at no charge again Kevin in a dealership made it very easy More

Great Experience! I worked with Manny and he explained the issues with my truck and gave me a rental until my truck was fixed. This was over the New Years Holiday, so I worked with Manny and he explained the issues with my truck and gave me a rental until my truck was fixed. This was over the New Years Holiday, so I was not stranded while my truck was being fixed. More

My new LaCrosse December 15 I was involved in a collision. The other driver was at fault and caused my 2012 LaCrosse to be totaled. This was quite upsetting and fin December 15 I was involved in a collision. The other driver was at fault and caused my 2012 LaCrosse to be totaled. This was quite upsetting and finally, this past Sunday I decided to go to Van Buick GMC to see what they had. I was greeted by Alan Perez who showed me cars in their inventory. I wanted a LaCrosse to replace my 2012, but a new one was more than I could spend. As I test drove cars, we spoke about cars and my experience. When we finished, he called a friend and came back saying that the next morning he would go to pick up a 2013 LaCrosse with low mileage . So I returned on Monday, tested the car he picked up, and bought it. Today I returned to Van and he set up my blue tooth and a few other features. The conversations that we had were informative and calming. He said that if I needed anything related to this car, to call him. He recently joined the crew at Van, lucky for me. I hope he stays there. More

Great service Erez and finance person gave us great service! We drove from Rio Rico to purchase after dealing with Erez, great, knowledgeable ,professional team! We Erez and finance person gave us great service! We drove from Rio Rico to purchase after dealing with Erez, great, knowledgeable ,professional team! We will be back! More

Satisfied Customer I dealt with Ryan and Josh and they where amazing. I told them what I was willing to put down, and how much I was willing to pay a month and they work I dealt with Ryan and Josh and they where amazing. I told them what I was willing to put down, and how much I was willing to pay a month and they worked hard to get me what I wanted. More

Professional Dealership I recently leased a 2018 Buick Encore from Van . It was the most pleasant and professional experience I’ve ever had while buying or leasing a car. No I recently leased a 2018 Buick Encore from Van . It was the most pleasant and professional experience I’ve ever had while buying or leasing a car. No pressure, easy negotiations, no screaming and yelling. Salesman Alan Perez helped find the car that best fit my needs. He provided information and expertise...and patiently answered all my questions and concerns. The finance department worked quickly to find the correct figures. More

In some ways good some ways not I’m a veteran and came into Van Chevrolet to get a ‘newer’ car because my 2007 Trailblazer was beginning to cost lots in repairs. I told them I was on I’m a veteran and came into Van Chevrolet to get a ‘newer’ car because my 2007 Trailblazer was beginning to cost lots in repairs. I told them I was on disability and could only afford a little more than 400 a month in payments. However the finance guy -Mike-pushed me into a new car stating it was easier to finance. Note: Since I had a heart attack last year - I actually died in OR and suffered many complications—I pretty much maxed out my Credit. Yet I was only shown new cars. I was told my payments would be under $500 a month. Still high but they said it was easier to buy a new car etc. it seems a bit strange that somehow I got buried in payments of nearly $600 a month - and a car that is nice but way over what I could really afford. Then Mike added more insurance/ warranty I guess In the flurry of things I wasn’t completely clear about the final reality. That’s my fault. I wish however They would have listened to me and found me a slightly used car without the inflated price tag. I see several2017 GMC cars selling for 15,000 less. So that kind of stings. Between my war wounds and recent physical injuries and sense of defeat I didn’t insist and went along for the ride. Also my fault. Being told my choices were very limited. But with marginal credit and in my circumstance it might have been truly nice if Mike kept his word. The sales girl was very sweet but not very knowledgeable so she didn’t get the big picture. I can’t in all honesty recommend you folks to others. Especially my veteran friends as I feel you are mostly into getting high dollar sales without caring about the buyers reality. It is ultimately my responsibility to be more forceful in these circumstances. I hold no grudges. But the payments are challenging every month. More

Rough start made all better Things started out rough and got much better! We ended up very happy with our purchase! Thank you for making it worth staying! We appreciate it! Things started out rough and got much better! We ended up very happy with our purchase! Thank you for making it worth staying! We appreciate it! More