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Van Chevrolet Buick GMC
Scottsdale, AZ
1,362 Reviews
Our experienced sales staff is here to share its knowledge of the Chevrolet and GM Brands with you. As a leading dealership we also carry a fine selection of used cars and trucks. Need service? We are also a leading GM and Chevrolet service facility with the latest technology in repair and restoration and inventory of parts.
We pride in offering our customers a relaxed and pleasurable car buying experience and have been doing it for many years and will continue to serve the communities of Scottsdale,Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
June 04, 2016
Great experience! Everyone was great! They made our first time experience in ordering a vehicle a wonderful one. Tjuan was our representative and he was great. Pers Everyone was great! They made our first time experience in ordering a vehicle a wonderful one. Tjuan was our representative and he was great. Personable, kind, funny and very knowledgeable. I would recommend this dealership and representative everyday of the week and twice on Sunday...thank you so much! Love my truck!! More
by Willow08
Employees Worked With
Tjuan Boyer
June 03, 2016
Lease of 2016 Malibu 2.0 T Premier Rebecca was a pleasure to work with and imparted a great deal of knowledge for me and my husband to process for our decision. This is our second expe Rebecca was a pleasure to work with and imparted a great deal of knowledge for me and my husband to process for our decision. This is our second experience purchasing/leasing from Van and will do so again. More
by cmccabe51
Employees Worked With
Rebecca
June 02, 2016
GREAT CUSTOMER SERVICE JEAN, WAS OUR SERVICE CONSULTANT FOR YEARS AND IS NO LONGER THERE. SO WE WENT TO JOHN MORRIS FOR THE FIRST TIME AND WE ARE GIVING HIM OUR FUTURE BUS JEAN, WAS OUR SERVICE CONSULTANT FOR YEARS AND IS NO LONGER THERE. SO WE WENT TO JOHN MORRIS FOR THE FIRST TIME AND WE ARE GIVING HIM OUR FUTURE BUSINESS, BECAUSE OF HIS PROFESSIONALISM AND FOLLOW THROUGH ON SERVICE ISSUES.. HE ACTUALLY REMEMBERED US AND OUR CARS FROM WORKING WITH JEAN, WHO HE SAT NEXT TO. SINCERELY, MARK AND JAMIE STRATMAN More
by JLSTR
Employees Worked With
D. VINEYARD
June 01, 2016
Van Chevrolet My experience with Van Chevrolet has been very positive. In fact, I bought two (2) cars within two (2) weeks with one of your best salesman! He was kn My experience with Van Chevrolet has been very positive. In fact, I bought two (2) cars within two (2) weeks with one of your best salesman! He was knowledgeable and very good to work with. More
by jking
Employees Worked With
Ron Daly, Tyler Jackson & John Swank. Also Drew in finance
May 24, 2016
DECEITFUL & DISHONEST DEALER Called Van Chevrolet in responding to my request to purchase a new vehicle. Spoke to the salesman who sent me the email after receiving my request fr Called Van Chevrolet in responding to my request to purchase a new vehicle. Spoke to the salesman who sent me the email after receiving my request from Chevrolet.com. I informed the salesman of what I was look for and the pricing that was quoted to me by other Chevrolet Dealers. His response was that he could meet or beat the prices that I gave to him. When I got there, it was a whole different story. First of all, when I asked about the options that were on the vehicle, his answer was "yes" to all my questions. When we looked at the vehicle and saw that it did not have those options, his reply was, "oh, I guess it doesn't have that option. As far as the price, it was now thousands of dollars higher than told to me on the telephone. The sales manager accused me of lying and said" there is no way they could sell you the vehicle for that price, but you can buy it from me or this price." Oh, if I had a dollar everything a dealer told me his price was the best. Anyway, STAY AWAY FROM THIS DEALERSHIP IF YOU WANT A GREAT PRICE. IF YOU DON'T CARE AND BELIEVE EVERYTHING YOU HEAR, THAN THIS IS THE PLACE FOR YOU. More
by EZBayUsa
Employees Worked With
John McMahon IV
May 16, 2016
from sales to service: thumbs down We bought a 2015 Tahoe LTZ in May of 2015. A year later, we are still waiting for them to fix blemishes that existed at the time of purchase. We have We bought a 2015 Tahoe LTZ in May of 2015. A year later, we are still waiting for them to fix blemishes that existed at the time of purchase. We have brought it in for oil changes and routine maintenance three times. The first two, we were left with a promise of a call when the parts were in- no call was ever received. The third time, on 5/2/16, we dropped it off and asked for a loaner until it was all taken care of. It is now 5/13/16 (almost two weeks later) and we're still stuffing our three kids into a tiny Chevy Cruz. They're now saying it'll be 4-5 more days, but with their track record I highly doubt it will be that soon. We feel lied to and cheated. Absolutely the worst experience ever!! More
by CourntneyO
Employees Worked With
Don in sales, Gabe in service
May 03, 2016
Helpful and Professional Everyone was very helpful in my particular needs Tim and Tim were quite understanding as far as my special situation was concerned involving my inter Everyone was very helpful in my particular needs Tim and Tim were quite understanding as far as my special situation was concerned involving my interlock device. More
by Bemrich
Employees Worked With
Tim and Tim
May 02, 2016
Amazing Customer Service Brett my salesman was great, I came to the dealership unannounced and when I called him on his cell phone he said he was off work but would come down Brett my salesman was great, I came to the dealership unannounced and when I called him on his cell phone he said he was off work but would come down in 20 minutes. I waited and and he sold me the truck I wanted, and I was in and out faster then a drive thru. From finance to the sales the Van Chevy team is the best More
by Insurancehopper
Employees Worked With
Brett sales, Stanley marketing
April 24, 2016
Didn't have an appt but they took me right in! Very courteous. Not trying to sell any other services...just taking care of business. Comfortable waiting area with refreshments..very neat and clean Very courteous. Not trying to sell any other services...just taking care of business. Comfortable waiting area with refreshments..very neat and clean as well. More
by Margie Addison
Employees Worked With
Mr. Sanchez, Trena McEniry
April 11, 2016
Good job service I requested was done in a timely manner, it didn't take that long to do it and it was free (2 years of free oil changes, tire rotations came w service I requested was done in a timely manner, it didn't take that long to do it and it was free (2 years of free oil changes, tire rotations came with the vehicle. It's quite a drive for me but worth it. More
by luv2swim_AZ
Employees Worked With
Tim Hodder
