Valley Nissan

My salesman was Javier and I am grateful to him. He helped me find a car, was caring and listened to what we needed. He went over and above to help us. I am thankful for all he did for us. I am pick He helped me find a car, was caring and listened to what we needed. He went over and above to help us. I am thankful for all he did for us. I am picky when it comes to who I want help from and hands down he was the best. Thank you Javier! Also Martin in service is also very helpful and honest. Both men I trust! Thank you to Martin too! More

I've been doing research and pricing vehicles for an up coming purchase. They were very easy to work with and an overall good experience. coming purchase. They were very easy to work with and an overall good experience. More

We purchased a 2022 Rogue. My wife wanted a car with AWD that was economical, so she thought she would try the Rogue. This car never got over 27mpg at best even-thou they said My wife wanted a car with AWD that was economical, so she thought she would try the Rogue. This car never got over 27mpg at best even-thou they said 35hwy. The car had issues from the start. 1) The throttle has a 3-4 second lag off the start, sometimes putting you in a dangerous situation when pulling out in traffic, we had it in 3 times for this. 2) We had the climate controller replaced twice as it wouldn’t work on individual settings or come off Auto. 3) The blind spot didn’t work and had the controller replaced twice and finally took it to another dealer. 4) Rogue has a gas smell issue and Nissan is aware of this since 2021. We had it in 3 times and took it to another dealer. 5) The tailgate only opened with your foot when it wanted, they said there was anything they could do. When you buy a new car $40K you expect not to have anything fixed for years or we would just buy used. We will never buy again from Valley Nissan or Nissan in general, because we feel they are very cheap to save money. We didn’t want to go through the Lemon law, as would have just ended up with another one. We traded it off for the CR-V and wow talk about quality, they are so much better built. We contacted the dealer concerning the extended warranty to be canceled, they said we couldn’t unless we bought another car from Valley! More

Scammers! Had me believing a 370z roadster was in perfect condition with no body damaged disclosed on market place pictures show the car without damaged adver Had me believing a 370z roadster was in perfect condition with no body damaged disclosed on market place pictures show the car without damaged advertised. Sales agent used a tactic to get me to dealership at night time hours to discover vehicle couldn’t be test driven because service department had the keys! I discovered car backed up in a dark lot behind building which I thought was odd. My gut instinct was correct on signing contract car was delivered to me at nighttime a week later to discover the car had been involved in accident driver-door scratched with big dents all the way down to back rear rocket panel. I informed sales manager they would work it out to be lied to by Finance manager Robin Who said they would not only fix convertible top but get the damaged repaired period ! I feel that since I paid. Retail rates above Kbb they should have told me about damage. They repaired the top now telling me no way will they keep there word about having body damaged repaired! I would have kept my other Z why would I want a car with body damaged! I put thousands down gave my trade in same year which they hardly gave me enough for trade in allowance.they were deceitful for them to inform not there problem it’s going to be at my expense. This car is a disappointment why would I buy a used car at a retail rate when they should have been communicated in Ad and on buyers contract. Beware of these cons they will tell you one thing to make you sign the contract then not follow through 💯 then they told me the softtop was repaired to discover they pulled up with vehicle the second time to be disappointed with a glue job performed soft top wouldn’t retract back. I contacted them again told me we will finally replace it if you sign another contract for financing. I received a callback from finance department acting like they were truly sorry and would make everything work out. Contacted Robin a week ago who told me I could bring car by on a weds Am she communicated on a second occasion we will get that scratch fixed etc! Then I called her the next week to get an email telling me Troy Gm said tough luck we fixed the top and that costed us more then to be expected we can get it fixed on your expense. I went through xxxx and back being without my car for weeks! I spent money on gas traveled hours to put up with these fraudulent dealership! They did give me a loaner car. I appreciated the top being fixed but discovered by there service department the top motor isn’t going to hold up and needs replaced. I now have to spend thousands to get damaged repaired. Lesson to be learned test drive your car inspect it in daytime not everyone will be honest. These people will tell you anything to close the deal. Don’t buy from them . The worst experience in my lifetime. I don’t like to complain but with this circus events I definitely will let everyone know. I have a friend that’s works for the news station they will be interviewing me on this situation. More