Valley Nissan of Staunton
Staunton, VA
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772 Reviews of Valley Nissan of Staunton
Excellent car buying experience! Tabatha Hummel was excellent along with the rest of the Valley Nissan staff! Went in thinking I would get a used car and drove away with a brand new Tabatha Hummel was excellent along with the rest of the Valley Nissan staff! Went in thinking I would get a used car and drove away with a brand new car! Thank you! More
Pleasant I enjoyed working with the individuals at Valley Nissan of Staunton. It was a long day, but Tabatha Hummel did a great job of making our day spent th I enjoyed working with the individuals at Valley Nissan of Staunton. It was a long day, but Tabatha Hummel did a great job of making our day spent there easy and problem free. The car we purchased was delivered to us beautifully cleaned and ready to ride. The staff was great to work with and we walked away happy customers. More
No Pressure, Helpful Service! JR was very helpful in finding me a used compact SUV on a relatively small budget! He stayed late on a week night to ensure that our needs were met. H JR was very helpful in finding me a used compact SUV on a relatively small budget! He stayed late on a week night to ensure that our needs were met. He even involved his manager to make sure we got a great deal on my new to me Hyundai Santa Fe! He listened carefully to all my wants and needs and really delivered! My partner and I had not been "in the car buying" scene for close to 8 years and were nervous to enter it again. JR made that transition easy for us! One top of that his managers Thomas and Lesley made sealing the decision even easier than picking it out! It was a great personal experience and if we are ever in the market again, we are sure to make Valley Nissan of Staunton and JR, Thomas, and Lesley, our first stop! Thank you for the great experience and our wonderful new vehicle, which our 5 year old loves! I would recommend this dealership anytime! Sincerely, Joanna and Anthony More
Best car buying experience I've had Tabatha Hummel was great the whole team at Valley Nissan was awesome and helped me in the purchase of my Nissan Murano. I was satisfied with the price Tabatha Hummel was great the whole team at Valley Nissan was awesome and helped me in the purchase of my Nissan Murano. I was satisfied with the price we negotiated and did not feel I was over paying. More
Nissan Versa 2014 Our plan for the day was to visit the Nissan, Honda, and Toyota dealerships in Staunton. After we walked in and met a familiar face in Ken Bell. We Our plan for the day was to visit the Nissan, Honda, and Toyota dealerships in Staunton. After we walked in and met a familiar face in Ken Bell. We immediately felt our search was over. He helped my wife, Vickie find the exact car she wanted. We were very satisfied with the respect, honesty, and courtesy throughout the experience. She is the proud owner of a 2014 Nissan Versa. More
Customer Service Experience My wife and I were new to the area and through my employers benefits used the True Buying Experience to locate the best deal for the car we were inter My wife and I were new to the area and through my employers benefits used the True Buying Experience to locate the best deal for the car we were interested in. When I submitted my inquiry, I received a phone call within one minute of logging off the site from Kelly Ashby from Valley Nissan. She had a fun, engaging approach over the phone while offering here services to assist in the purchase of our vehicle. Kelly stayed in touch over a two month period by email and occasionally phone to let me know of offers. My wife and I visited the dealership and took a test drive to gain a comfort level with the quality of the vehicle and know what "package" made best sense for our needs. The sales person was helpful and not pushy at that time. We later came back to purchase and had a good interaction with both Kelly and Ben St Ours although they were very busy with many customers. Richard Ramsey took the time to really acquaint my wife with all the bells and whistles of her new car and was very helpful. More
An Exciting Saturday Got up Saturday no plans on buying a car and a few hours later I bought a 2016 Nissan Versa black 4 door sedan. The salesperson was very helpful and Got up Saturday no plans on buying a car and a few hours later I bought a 2016 Nissan Versa black 4 door sedan. The salesperson was very helpful and friendly... Great Job... Love my gas saver!!! More
Stress free ABOVE and BEYOND service I am so truly grateful to the amazing service team at Nissan; especially Mike and Kody. Having had an incident in Harrisonburg and needing to be towed I am so truly grateful to the amazing service team at Nissan; especially Mike and Kody. Having had an incident in Harrisonburg and needing to be towed I knew from my past experience with Nissan that there was no other place I would trust more to fix my vehicle. Mike as well as Kody went above and beyond to ensure I had the best customer service possible; from ensuring I was kept updated on a daily bases as to the progress of my vehicle; ensuring and even assisting me with a write up for my bank; as most people know an unexpected incident can sometime be quite costly, as well as being extremely knowledgeable and patient while explaining and helping me understand exactly what had to be done and why. Best of all knowing I received the friendliest and most STRESS FREE customer service that I always find time and time again from the amazing service team at Nissan. I highly recommend that anyone go to them for something as small as new windshield wipers, an oil change or inspection, to the major repairs always knowing your receiving the best price and service around!! Can't thank them enough for everything!!!! More
I had my truck in for inspection and it needed brakes and ro the service center did the work that was needed and parked my pickup out front and I waited 45 min. and had to go back to the service desk and ask if the service center did the work that was needed and parked my pickup out front and I waited 45 min. and had to go back to the service desk and ask if mine was ready,it was ready and the service ngr. did not know because the person who waited on me had left to pick up another customer. this caused me to be late for appointment. I have to say when Brad and Corey was there every tine I came in for service they treated me like a customer not a number. More
Tabatha is the Best! I recently purchased my second vehicle from Valley Nissan and both times worked with Tabatha...she is excellent and I would recommend working with her I recently purchased my second vehicle from Valley Nissan and both times worked with Tabatha...she is excellent and I would recommend working with her! More