
Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 11,643 reviews
Great Sales Experience We purchased a 2015 Honda Accord from Nick at Valley Honda. The customer service was great from the moment we walked into the dealership to the time w We purchased a 2015 Honda Accord from Nick at Valley Honda. The customer service was great from the moment we walked into the dealership to the time we drove away the car two hours later. Nick was able to give us a great deal and took the time to explain everything. I would definitely recommend purchasing a car from Valley Honda and asking for Nick as your salesman. More
Personable, knowledgeable, courteous I recently purchased my very first car. I approached the situation with much trepidation as I'd heard so many horror stories about the entire car buyi I recently purchased my very first car. I approached the situation with much trepidation as I'd heard so many horror stories about the entire car buying experience. I did as much research as I could on Edmunds & KBB.com, as is the case for most people in this day-and-age I think, but everything I read I felt still wouldn't prepare me for the real thing. That said, I finally decided on the car I wanted and the prize I should be paying and set out to go car shopping with my brother as my wingman. By the time I left though, I realized I was worried about the experience for nothing. Walking into Valley Honda I was immediately impressed with the high class showroom, featuring in iCafe, multiple flat screen TV's, vending machines, and just overall a very pleasant atmosphere. The showroom was packed with sales people but the one I worked with was Cesar Salinas. Cesar is truly an extraordinary salesman. He has a background in the service department so he feels more relatable than your typical middle-aged, bleach-teethed shark of a car salesman you usually hear about. There was no false bravado or saccharine-sweet smooth talking, just straight-talk about the car, its features, the different packages, and color options. He helpfully guided me through picking which package would be right for me, in terms of cost-effectiveness and the overall actual differences between the various sets, all the while I didn't feel pressured or forced into anything I didn't want to do. During the breaks between shop talk, Cesar was very personable; my dad had showed up before my brother and I had and he spent time talking with him and even called me to let me know my dad had arrived. We were able to swap stories about the pain of trading in your very first car, and the excitement of going to buy a new one. When it came time for me to leave to go to my Dr.'s appointment, I chatted with the Sales Manager Mohit Saini. He, too, was a no-nonsense individual and straight up asked what price we would need to make a deal today, and we ended up reaching an agreement with no set-backs at all. I found Mohit to be knowledgeable and self-assure, but also accommodating. Never once did it feel overbearing. When it came down to finances I worked with Katy Meyer; she was great in helping me decide on a care package for my car and after discussing how I live in the city and how our roads here have a penchant for potholes, we decided to go with the bronze package to cover any dents or tire damage my car may get. Again, I didn't feel like I was being swindled by a snake oil salesman, but being talked to on a frank and honest level. To me, the worst thing any sales person can do is talk down their nose at you, and never once did I feel they were being condescending -- a behavior I have a very acute sense for. If you ever find yourself at Valley Honda, and have the esteemed privilege of getting to do business with Cesar or any of these fine individuals, consider yourself among the lucky ones. More
Returning Customer, very satisfied. I purchased my 2015 Honda Pilot Touring on Friday 04/24/15. I was very pleased, as this is my 4th vehicle purchase since 2008. I left knowing that m I purchased my 2015 Honda Pilot Touring on Friday 04/24/15. I was very pleased, as this is my 4th vehicle purchase since 2008. I left knowing that my 2 year old trade in, was bought back at a fair price, and received a very good overall deal. Nick & James both worked together to make me comfortable, and after some additional research on my part, I felt that the transaction was very good. I recommend this dealership, and they have my service business as well. Great job to the Valley team. More
Happy Customer!!! We bought a used car Santafe from Valley Honda. We went to buy a used car and Brandon was dealing with us. He listened to our needs and was quick to p We bought a used car Santafe from Valley Honda. We went to buy a used car and Brandon was dealing with us. He listened to our needs and was quick to point us in the right direction. The same day we brought the car to our home. Brandon is so friendly and we are so happy with this dealership. It was very easy to take a decision so fast with his guidance. Jab Rahman, Manager is also helpful. He gives importance to strong customer relationship. Outstanding customer service. More
Great experience from start to finish! There were a few dings and nicks on my trade in and though they could not get the car inspected that weekend they made arrangements for the inspection There were a few dings and nicks on my trade in and though they could not get the car inspected that weekend they made arrangements for the inspection to happen all the way in Missouri! They called with updates and made it super easy once everything was in place. I've leased Honda's going on 12 years now and I'll continue to lease Honda vehicles because of how great this place is! More
****Professionalism at it's best**** Jonathan was great to work with , I was a bit concerned with going to a large dealership, due to the stereotype of car salesmen. He was the complete o Jonathan was great to work with , I was a bit concerned with going to a large dealership, due to the stereotype of car salesmen. He was the complete opposite of what I was expecting , he was not pushy and encouraged me to take some time to think about it. He never was a bother and was always cognizant of my busy schedule. I honestly believe he worked my deal, to get the best deal available. He also helped me out for being an active duty military. I highly recommend this dealership and specifically Jonathan. He continued to help me out through out the whole process. Valley Honda should be renamed to "Olivares Honda" he is a testament to what the process of buying a new vehicle should be like. He is a true professional and I highly recommend him. More
Long time customer! Thanks Roland! We have purchased 7 Honda's and always have been well served both with the new car buying experience and in the service department. Roland Gomez wa We have purchased 7 Honda's and always have been well served both with the new car buying experience and in the service department. Roland Gomez was extremely patient with us as we explored many different options this time around. We will definitely be calling Roland in a year when it is time for Honda #8! More
Outstanding Service I was impressed with how easy it was to purchase my car. Nick was knowledgeable, friendly and extremely helpful. He even drove me to the rental car fa I was impressed with how easy it was to purchase my car. Nick was knowledgeable, friendly and extremely helpful. He even drove me to the rental car facility to return my rental. When they weren't open, he dropped the keys off for me the next day on his own time. I felt that I got a great deal on a fantastic car and could not recommend Valley Honda highly enough. More
Great experience Jaime was very friendly and easy-going-not pushy at all. She made me feel comfortable right from the start. She was very knowledgeable and helpful i Jaime was very friendly and easy-going-not pushy at all. She made me feel comfortable right from the start. She was very knowledgeable and helpful in narrowing down my search. She also went out of her way to make sure my children were entertained. Overall, great experience! More
Great car buying experience!! This was my first experience with Valley Honda and will definitely be returning for any future purchases or service I will need. Katy Meyer was our s This was my first experience with Valley Honda and will definitely be returning for any future purchases or service I will need. Katy Meyer was our sales person and I could not have asked for a nicer more helpful individual. Being in the automotive field I had a lot of questions and without thinking twice she handled every one. She made my wife and I very comfortable with our purchase and would definitely return to Valley Honda to work with her again. The vehicle had been in to the service dept. after our purchase for a few additional things requested and we had another great experience. The convenience of the service dept. was terrific. In and out quickly, helpful with the child seats, and car was back the same day. Great dealership across the board. More