Valley Honda

Exceptional customer service Jonathan Olivares did an exceptional job from start to finish with my recent CRV purchase. He was not overbearing but was very attentive with my quest Jonathan Olivares did an exceptional job from start to finish with my recent CRV purchase. He was not overbearing but was very attentive with my questions, concerns, etc. Excellent experience from start to finish. More

I bought a NEW CAR!!! OMG I cant believe what a great experience it was coming into Valley Honda and then to meet Karina..! What a treat!!!!The service and non pressu OMG I cant believe what a great experience it was coming into Valley Honda and then to meet Karina..! What a treat!!!!The service and non pressure was a breathe of fresh air! I felt like with my situation .. i was able to get MORE then i expected and wasn't scared.. lol.. Thanks sooo much... Karina was wonderful!!! More

Great purchase experience This is my second CRV, I upgraded to a touring which so far I enjoyed it very much. My sales Roland Gomez is extremely helpful and knowledgeable, ma This is my second CRV, I upgraded to a touring which so far I enjoyed it very much. My sales Roland Gomez is extremely helpful and knowledgeable, makes my purchase a breeze. Thanks Roland! More

Went above and beyond to get us what we needed! Nick Poole was able to get the car held for us until we could make it in and look at it. Once we walked into the dealership, I could tell this place Nick Poole was able to get the car held for us until we could make it in and look at it. Once we walked into the dealership, I could tell this place was different. Everyone was well dressed, almost unofficial uniforms, very helpful, and professional. Even though we were buying used, they made sure everything was working well, and it has been a great car ever since. Would buy from here again, if we ever need another vehicle. More

Stressfree car buying experience! The entire team at Valley Honda was professional and personable during the process. I was introduced to the owner of the dealership. When speaking t The entire team at Valley Honda was professional and personable during the process. I was introduced to the owner of the dealership. When speaking to him, I felt like the only person in the entire dealership. They pay extraordinary attention to detail. The entire facility is well maintained. Dave Kemp, the Sales Professional, was not pushy in any way. He was thorough in his presentation of vehicles and allowed me to make the best buying decision for my circumstances. I would absolutely recommend Dave and Valley Honda to anyone interested in a Honda!! Great experience overall! More

The Gift of True Customer Service I purchased a 15 Odyssey from Jonathan. He was more than willing to accommodate my needs. He made the process seemless and rewarding. I felt like he I purchased a 15 Odyssey from Jonathan. He was more than willing to accommodate my needs. He made the process seemless and rewarding. I felt like he took the time to understand our families needs rather than just "Selling" me a car. He was knowledgeable, polite and nonabrasive. I wish i would have purchased from Valley sooner. No other dealer in the Fox Valley area can offer the quality of car buying experience and vehicle i received. The Sales Manager Kevin was a really cool guy as well. My wife liked his hair. Thank you Valley Honda!!! More

Let the fun BEGIN!! My wife and I purchased a Honda Accord LX for our son a year ago and as of the 24th of July we leased a Honda Accord for ourselves. The reason for com My wife and I purchased a Honda Accord LX for our son a year ago and as of the 24th of July we leased a Honda Accord for ourselves. The reason for coming to Valley Honda was an excellent sales rep,Mr. Nick Theodor. Dare I say that Nick offers excellent customer care, knowledge of inventory,buying options, listens and understands what the customer is looking for when coming to Valley Honda. We have been to the Lisle and Morton Grove Dealerships in the past and will say that Valley Honda will be the Dealership that we will come to in the future as we continue to purchase HONDAS!! A side note. If possible I would like to relocate (R & R) to the Valley Honda Dealership to spend my time with great "reps" , excellent accommondations...lounging rooms, restrooms, internet access, refreshments , all that brings great customer care for the interested buyer. Thank you for an excellent experience and will see you AGAIN, John and Margo Prokos More

Plesent and stress free! Brian was very attentive and listened to what we needed. He knows the products and helped make this experience awsome! I am going to him for my next Brian was very attentive and listened to what we needed. He knows the products and helped make this experience awsome! I am going to him for my next purchase! More

Most Pleasant Car Dealings of My Life Narrowed my choices down to a couple of different cars (VW Passat and Honda Accord) and test drove both. Explained to both sales people that I hate ca Narrowed my choices down to a couple of different cars (VW Passat and Honda Accord) and test drove both. Explained to both sales people that I hate car dealings and just wanted a fair price quickly so that I could think about it and make my decision after sleeping on it. The VW dealer salesperson took roughly an hour giving me different prices and playing games. Completely turned off by the experience, I decided against buying a VW, at least from that dealer. Went to Valley Honda to test drive the Accord. I explained to my salesperson, Zain, that I hate car dealings and that I just wanted to test drive an Accord and get a fair price to think it over. He listened to what I said and did exactly that. He explained the different types/levels of Accords and all of the features and had me test drive a couple of different Accords. Zain was friendly, informative, and not pushy at all. When we talked price, he gave me a great one within a few minutes. I left and thought about the Accord. Zain agreed to contact me only by email as I hate the phone. I liked that. The price was great, I had a good vibe from Zain, and I liked the high ratings I read online about Valley Honda, so I soon asked Zain if he could secure an Accord with the exterior and interior colors I liked. He had it the next day and I went into the dealership to get the car. Zain made the process painless. Heck, he made it enjoyable. That's right. I had an enjoyable, pleasant experience getting a new car. I can still barely believe it. I love my Accord and am so happy to have dealt with Zain to get it. More

Fixed Door Rattle in New Accord Had an annoying door rattle in my new Accord driver door. Tried to figure it out myself, but just couldn't. Took it in to the service department and w Had an annoying door rattle in my new Accord driver door. Tried to figure it out myself, but just couldn't. Took it in to the service department and was helped by Chad. He had Luis drive around with me so that he could hear the rattle. Luis heard it and said he had some ideas about what it could be. Chad said he would call me when it was fixed. After a short while they narrowed down where the rattle was coming from and fixed it. I am so thankful and happy. I love my Accord and am so glad to be free of that annoying rattle. My experience with the service department could not have gone better. More