Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Showing 11,093 reviews
Thank You! Eddie was super helpful! My graduation present to myself was a new car. He really helped me out and he got me a good deal! Thank you! Eddie was super helpful! My graduation present to myself was a new car. He really helped me out and he got me a good deal! Thank you! More
First time customers It was our first time to Valley Honda but it won’t be our last. Mr Grady was recommended to us by a relative who had a positive experience at Valley. It was our first time to Valley Honda but it won’t be our last. Mr Grady was recommended to us by a relative who had a positive experience at Valley. We were met by Mr Grady who led us through the buying process. This was our son’s first time buying a car and Steve was fantastic patiently explaining our options. What we really appreciated was Steve keeping us informed. While going through the financing process etc Steve would duck in and let us know where we were in the process. All in all it was a great buying experience and we will be back for future purchases. Thank you Steve! We would like to thank Mario ( not sure of his last name-sorry) that ran us through the paperwork. Very friendly and patient answering ALL of our questions- thank you Mario. More
employee rating Cesar Salinas was the salesman I worked with and he provided me with great service. He took the time to go over the car and went on a test drive with Cesar Salinas was the salesman I worked with and he provided me with great service. He took the time to go over the car and went on a test drive with me. He followed up with me a few days later to make sure that he answered all my questions and concerns. This is the third car I have purchased from this dealership and the service is outstanding. After the purchase, Cesar took extended time to go over all the details of the car and answer any questions I had. One week after the purchase he followed up by offering his services to once again review the items in the vehicle and make sure I was fully satisfied and said in the future i i had any concerns or question to get hold of him. More
Professional organization with friendly individuals After being referred to Valley Honda by a family member I knew that it would be an excellent experience with a reasonably priced vehicle. After walki After being referred to Valley Honda by a family member I knew that it would be an excellent experience with a reasonably priced vehicle. After walking in the entrance and talking with the employees I could tell this was the right place to purchase a car. Steve was more than happy to explain the different purchase options available, features of each automobile, and answered every question in between. Very pleased with my experience at Valley Honda and will be returning to purchase my next car. More
Excellent dealership, friendly customer service! Overall, my experience was a positive one at Valley Honda. The service I received from my sales agent, Kattia, was really good. The vehicles I was con Overall, my experience was a positive one at Valley Honda. The service I received from my sales agent, Kattia, was really good. The vehicles I was considering were readily available when I went to visit. I was able to take a test drive right away. While the purchasing experience was a positive one, there are a few aspects that could have made it better--or else, here are a few suggestions. To begin with, I believe I received a much lower price for my trade-in, while they argued that it was due a very tiny "rust bubble" on the hood and that it'd cost "a lot" to fix (seriously??) Second, when meeting with the finance manager, the first thing she started to push was the extended warranties. She said that Honda only manufactures the engine and transmission train, while the rest of the vehicle was manufactured by third parties (really??). She made it sound like the car was going to fall apart at any moment and why on earth wouldn't I consider going for at least one. When I still declined, she even went ahead and offered me the "employee discount" (really??). A quick word of advice for that person: when shaking a customer's hand, do it firmly! That inspires confidence. The "dead fish" handshake inspires the opposite. On the upside, she was able to lower my APR on my loan. Finally, and this might sound petty, but when you deliver a brand new vehicle, try using silicon-based chemicals to dress the tires. They last longer and don't stain the body of the car after driving it. Using wax-based ones (like ArmorAll) only stains the lower bumper when driving off--and it only lasts until it rains. All in all though, I was pleased with the overall experience at Valley Honda. More
You want a Bill I have so many nice and positive things to say about my car experience here. I have been to other dealers and nothing compares. Bill is a great guy an I have so many nice and positive things to say about my car experience here. I have been to other dealers and nothing compares. Bill is a great guy and very helpful the entire process. I could not believe how hard working and deligent everyone was. Bill puts in so much effort and truly cares about making you happy. So nice to be in a place that puts the customer first and will answer any and all questions that you have as well as describing things you wouldn’t have even known so that you have the best experience with your new car. Definitely worth the bill after working with Bill. Great cars sold by great people. More
Nick is great! Nick is a great salesperson. We met Nick in 2013 when we leased our first CRV. Since then we have leased and purchased additional cars and have referr Nick is a great salesperson. We met Nick in 2013 when we leased our first CRV. Since then we have leased and purchased additional cars and have referred my mother and uncle to him. Although the car buying experience is long and some say stressful, Nick and Valley Honda have made it enjoyable 4 times! More
Great Experience My wife and I were researching Honda CR-V's as one option for a new car purchase. John Griffin was great. He answered all of our questions from the My wife and I were researching Honda CR-V's as one option for a new car purchase. John Griffin was great. He answered all of our questions from the beginning of research until we selected a car to purchase. Test drives were very helpful, we asked about several options and he was able to tell us about all of them. We have another CR-V that we purchased at this dealership and the service and support have been great so that is why we were back researching a new car. More
Good service, informative and not pushy I randomly called up Valley Honda (got the number from Google) and got Iryna on the phone. Since we'd moved from a foreign location, Iryna explained t I randomly called up Valley Honda (got the number from Google) and got Iryna on the phone. Since we'd moved from a foreign location, Iryna explained the Honda Foreign National Program and also suggested the vehicle that fit my requirements and budget. Iryna was helpful in getting the documents together, submission etc and nowhere we felt pushed to make a quick decision. She involved her management/finance to get me answers on money factor etc. Overall a good experience. More
Friendly and committed team at Valley My wife and I worked with Steve Grady who greeted us as soon as we pulled up to the dealer. He was extremely friendly and knowledgeable throughout the My wife and I worked with Steve Grady who greeted us as soon as we pulled up to the dealer. He was extremely friendly and knowledgeable throughout the process (and patient as it was getting later in the evening). We were doing a trade in and were able to get expected value and come to agreement on the purchase price pretty quickly. When finalizing our contract, Valley was willing to work with us to get us where we needed to be for adding in the extended warranty/service and maintenance plans as well. All in all we left very happy. More