Valley Honda

Car Purchase without the Pressure Searched high & low for a reasonable priced, highly reliable & fuel efficient car and hoped to have a person let me ask questions and not rush me thro Searched high & low for a reasonable priced, highly reliable & fuel efficient car and hoped to have a person let me ask questions and not rush me through or push me to a particular car. Got it all with John. Starting over in midlife is challenging & I'm thankful John heard my family's needs and gave direction you only get with life experience. The experience overall can best be described like buying from a friend or family. Thank you John! Wishing you many years of great success! More

Hrv 2018 Always happy at valley Honda been doing business with them for over twenty years Nick was outstanding to work with very helpful !!!! Thanks again for Always happy at valley Honda been doing business with them for over twenty years Nick was outstanding to work with very helpful !!!! Thanks again for your help More

Thank You We had such a wonderful experience purchasing a new car for our growing family. JD helped us determine which vehicle was the best fit for our family. We had such a wonderful experience purchasing a new car for our growing family. JD helped us determine which vehicle was the best fit for our family. He worked with us as we test drove and purchased with a 1yr old in tow. He was personable, friendly, and easy to work with. A potentially high stress experience went off without a hitch. No high pressure sales tactics - JD wanted us to get what we wanted and needed. Thank you! We look forward to seeing you in the future! More

Amazing!!! Hands down the best experience we have ever had at a dealership! Iryna is so patient, down to earth and so amazing. We never felt pushed into buying Hands down the best experience we have ever had at a dealership! Iryna is so patient, down to earth and so amazing. We never felt pushed into buying a car or anything it was like talking to a good friend. We have told all of her family and all of our friends about our amazing experience. More

Valley Honda Sales and Service We have now purchased three vehicles from Valley Honda (1 new, 2 used). Having visited numerous dealerships/salesmen throughout the western suburbs, We have now purchased three vehicles from Valley Honda (1 new, 2 used). Having visited numerous dealerships/salesmen throughout the western suburbs, I can say without exception this dealership and staff is the most efficiently run/customer-oriented location. Steve Grady went out of his way to assist us in finding the perfect vehicle for our needs/budget and was more than timely in all of his efforts. He will be the only call I make the next time we need a vehicle. We also continue to service our Honda vehicles here as the quality, cost, and customer service is always exceptional. More

Always been a fan of Honda, will continue to be. My wife and I recently decided it was time to flip flop cars (I take her older SUV, she gets a new car). This was our first "new car" buying experienc My wife and I recently decided it was time to flip flop cars (I take her older SUV, she gets a new car). This was our first "new car" buying experience but not my first trip to a dealership. I have been to several dealerships in the past (Infiniti, Nissan, Toyota) and many of them looked down at us because we are a younger couple that didn't have $100k in our pockets, well Honda of Naperville treated us completely different. We went in LATE on a Saturday to just look at what they had to offer, they were preparing to close in an hour and were still extremely busy, but even still, Chrystian met us at the front desk, introduced himself and began to show us around and figure out exactly what we wanted and needed. You really cant go wrong with a Honda product but I was pretty set on getting my wife to look at the Civic Sport Touring Sedan (I like the center exhaust and hot hatches, plus it's turbocharrged!). She wanted white exterior, black interior and black wheels... She was pretty specific about those things, as well as having it fully loaded (or close). She wanted premium sound, leather, cameras all over the place, you get the idea... Well, they happened to have pretty much that exact car in stock for us. It had everything she wanted, everything she needed and it was sporty enough to convince her to go with that over something 3x the price and far less reliable and cost effective. Chrystian had them pull the car up, explained everything about it and answered any and all questions we had about the car and made sure she test drove the car and loved it. Happy wife, happy life, right? Well here is where they won ME over... I've worked with cars my entire life, I've also had bad experiences at dealerships with shifty salespeople trying to lie about specifications or hide things.... Not Chrystian though, I had lots of technical questions about the engine, the turbo, fuel types, CVT transmission vs. Traditional, Honda vs competition, warranty, fuel economy, fluid changes, maintenance, the different modes (eco mode). I come loaded with nerdy questions, and I will try to even purposely trip up a salesman to see if they lie or try to find me the answer to my questions, well he knew them all, Chrystian was extremely knowledgeable about the car, rattling off facts and technical specifications from memory, no lies, no BS. After purchase (which went well after closing time) He made sure to sit in the car with my wife for hours explaining all the modes and the radio and how to work the cameras and keyfobs, auto start, all that good stuff. He didnt just hurry up, make the sale and kick us out. He took time. Made it feel personal. Made it seem like we weren't just a quick buck to him even though i'm sure he would rather be with his family late on a Saturday (sorry about that again Chrystian) but after dealing with all of my questions, dealing with my price haggling and not perfect credit, dealing with my wifes questions and on top of that being forced to stay late on a Saturday night to make sure we were all set, I have zero complaints and can confidently say that when our 3 year lease is up we will be back to not only buy another Honda, but another Honda from Chyrstian. On a sidenote his colleges were decent to us as well, staff is friendly, had a great conversation with a technician and the building was clean, modern and looked great. I have nothing but good to say. More

Above and Beyond my expectations I walked in Valley Honda with uncertainty about a purchase but in the end was happy and blessed with a better outcome. The staff are exceptionally tra I walked in Valley Honda with uncertainty about a purchase but in the end was happy and blessed with a better outcome. The staff are exceptionally trained and compassionate with their jobs and the customers they serve. Fred and staff were very helpful in finding me a suitable vehicle for my family and I am beyond grateful. More

Phenominal experience across the board Sal was amazing from start to finish. He was super knowledgeable about everything I asked about in regards to the car. He allowed me to test drive and Sal was amazing from start to finish. He was super knowledgeable about everything I asked about in regards to the car. He allowed me to test drive and get comfortable and was able to get me exactly what I wanted down to the features. Nick Poole did everything he could to make the deal smooth and seamless. Bobby helped us with my appraisal/trade in and was very nice to deal with. Mari in finance was helpful with all of my questions, and pointed me in the right direction. All around I couldn't have asked for a better experience. I would refer anyone to Valley Honda. They truly embody customer service, and make the car buying experience fun and enjoyable. 10/10 well done More

Valley Honda Experience I was dealt with professionally and with respect. My needs and concerns were listened to It was a pleasurable experience and I enjoyed working with I was dealt with professionally and with respect. My needs and concerns were listened to It was a pleasurable experience and I enjoyed working with J.D. This is the second time I have worked with him and I will continue to go back to him. He doesn't just " talk the talk, but walks the walk ". Stephanie was great in dealing with the finance paperwork More

Wonderful Experience Nick was so wonderful and made our experience very personable. The dealship was very clean, front desk help as soon as we walked through the door, an Nick was so wonderful and made our experience very personable. The dealship was very clean, front desk help as soon as we walked through the door, and the time it took to purchase our vehicle was in a timely manner. More