Valley Honda

Excellent buying experience. Oswaldo Lara provided an excellent buying experience. He was knowledgeable, pleasant, and easy to work with without the typical salesman pressure atti Oswaldo Lara provided an excellent buying experience. He was knowledgeable, pleasant, and easy to work with without the typical salesman pressure attitude. I was impressed with the entire buying experience and Valley Honda’s entire operation. Highly recommend Oswaldo and Valley Honda. More

Very nice, helpful, considerate, just wonderful overall. Walked in fully expecting a repeat of the horrid service from the jerks up by me in St.Charles at McGrath Honda. Started talking to Pat, we discussed Walked in fully expecting a repeat of the horrid service from the jerks up by me in St.Charles at McGrath Honda. Started talking to Pat, we discussed the cars history, maintenance, and anything else about it I could ponder up. He walked around the car with me, and stood by me as I looked around the car. The test drive was pleasureful, and Pat was very respectful when we got back and my mother and I began talking in the car. He saw that we were talking and offered to stay in the freezing rain to let us discuss. (I mean freezing rain, was about 45 degrees and pouring buckets like no tomorrow) The whole experience of test driving was wrapped up and done in all of 45 minutes (McGrath held us for two hours to test drive a car sitting out front...the keys were on the desk). I've never been in a better mood leaving a dealership. I will absolutely be coming back. More

Very Pleasurable My very first time buying a new car was unusually pleasant. I did not have to argue about price and Pat was very helpful in explaining all of the te My very first time buying a new car was unusually pleasant. I did not have to argue about price and Pat was very helpful in explaining all of the technical advances that I would be using in the Honda Civic. I felt very safe in driving the car home and was very impressed with the service I received. More

Outstanding performance Tom P. Was very attentive to us the entire time we were at the dealership. He got us coffee, hot chocolate, and told us what the next step was In the Tom P. Was very attentive to us the entire time we were at the dealership. He got us coffee, hot chocolate, and told us what the next step was In the process. He went over the vehicle very thoroughly and made us feel at ease. Also a big thanks to Mari from the finance department. Every time we are there we are in and out and always does a wonderful job. Great job Tom, Mari, and Nick C.!! More

Excellent Customer Service Again!! My expectations were exceeded once again at Valley Honda. My initial communications were with Shaun Dames. Shaun responded promptly to my requests and My expectations were exceeded once again at Valley Honda. My initial communications were with Shaun Dames. Shaun responded promptly to my requests and transitioned is to wor with another top notch employee, Michael Edelen. Michael was also very professional and thorough in his vehicle presentations. He was able to answer my questions and spent the time needed to complete our purchase. I am very grateful for the time that Michael spent with us. The dealership closes at 9pm and Michael and Finance Manager, Mari handled my delivery calmly. They dedicated the time needed to thoroughly explain all the details of our purchase without rushing us out of the door. This is my 4th Honda purchase and my 2nd purchase at Valley Honda. We highly recommend Valley Honda. The service Department also has never failed to exceed our expectations. Customer Service is top priority here and it is very evident with each employee contact. Thank you, Michael for such a great, easy experience. More

Professional from start to finish! Frederick Sims was our sales rep and he was not only very professional and knowledgeable, but a perfect gentleman! He handled all our questions thorou Frederick Sims was our sales rep and he was not only very professional and knowledgeable, but a perfect gentleman! He handled all our questions thoroughly and followed up with us after the sale to see if we had any more questions or concerns. We have leased many Hondas from this dealership and have always been treated with utmost professionalism and friendliness. Makes us feel appreciated. More

Amazing service I want to express my sincere appreciation for the outstanding sales service I have received at Valley Honda. My sales rep was Ray Luttrell. Ray has sh I want to express my sincere appreciation for the outstanding sales service I have received at Valley Honda. My sales rep was Ray Luttrell. Ray has showed me how easy car shopping can be. I felt at ease through out the whole process. I was not pressured or rushed. Ray took the time to explain everything in detail and he is very knowledgeable. And his great service did not stop when I left the store, he continues to follow up with me to make sure I have no additional question. I greatly recommend Valley Honda and Ray Luttrell! More

GREAT experience! My family have been long time Valley Honda customers and have had nothing but great experiences with this dealership. I just bought my own car(2019 Ho My family have been long time Valley Honda customers and have had nothing but great experiences with this dealership. I just bought my own car(2019 Honda Civic EX) with them after shopping at many other dealerships in the Naperville area. Valley Honda's customer service and overall car shopping process is by far the best I experienced. I worked with Michael E to find my perfect car and he was GREAT! Very helpful, patient, eager to find me what I wanted(without being the typical annoying car salesman type). Highly recommend seeking him out when searching for a new car. More

No hassle and no games. Kurt Gonzalez was very responsive and helped me find the hybrid (Insight) that I was looking for. Kurt was honest, direct and easy to deal with. He h Kurt Gonzalez was very responsive and helped me find the hybrid (Insight) that I was looking for. Kurt was honest, direct and easy to deal with. He helped make the whoe purchase process flow smoothly and I'm very pleased with my purchase. More

Great person and great dealership Kurt is an outstanding sales person and a wonderful person. He made the process of purchasing a car less stressful. He was not pushy and took the time Kurt is an outstanding sales person and a wonderful person. He made the process of purchasing a car less stressful. He was not pushy and took the time to understand what we were looking for in our new car. I would recommend Kurt to anyone! More