Valley Honda

I want to share my great experience that I had with Fred Sims at Valley Honda dealership. His customer service was exceptional and he took his time to answer my questions and did everything he could to make Sims at Valley Honda dealership. His customer service was exceptional and he took his time to answer my questions and did everything he could to make my experience unforgettable. He was friendly and knowledgeable and he didn’t stop until I was satisfied to make my decision. Me and my daughter thank him for his excellent customer service. We will highly recommend him definitely come back. More

Nick Theodor is the BEST! Communicating through email was so convenient. Nick was informative and helpful. He was patient which we appreciate very much. Auto buying is difficult, but Nick made it easy was so convenient. Nick was informative and helpful. He was patient which we appreciate very much. Auto buying is difficult, but Nick made it easy. We definitely recommend Valley Honda to our family and friends. Thanks Nick, we love our 2021 Odyssey! More

Valley Honda makes you feel like a person not a number. My sales guy Ray Luttrell was great. He explained all the features on my new car and showed me how to use them. We discussed options on 2 vehicles My sales guy Ray Luttrell was great. He explained all the features on my new car and showed me how to use them. We discussed options on 2 vehicles and the pros and cons of a Pilot vs a Passport. My family has many Hondas. I know they will keep their value and are a good product. More

My family has bought many vehicles from Valley Honda and the dealership never disappoints! I was lucky enough to work with John Griffin during my car buying experience and I am so thankful for all of his he the dealership never disappoints! I was lucky enough to work with John Griffin during my car buying experience and I am so thankful for all of his help through the process. He gave great insight about each car and made the purchase of my new car pain-free. More

John Griffin did a great job guiding us through the sales process. I especially appreciated his thoughtfulness in the small details. He offered us some velcro stickers to reattach our ipass to the windshei process. I especially appreciated his thoughtfulness in the small details. He offered us some velcro stickers to reattach our ipass to the windsheild. Also, he checked our CD player for us and found a CD left in it. He was very knowledgeable about the Honda Pilot and gave us good suggestions - not at all pushy, I hope I will not need another new car for a while, but if I do, I will ask for John. More

Buying a car is at the top of my least favorite things to do...but John Griffin and the rest of the team at Valley Honda made it easy and, dare I say, enjoyable. No pressure, no bickering, no drama - exact do...but John Griffin and the rest of the team at Valley Honda made it easy and, dare I say, enjoyable. No pressure, no bickering, no drama - exactly what I needed. Thanks Valley Honda! More

Excellent service. Very knowledgeable and friendly. My wife is a diabetic and the team kept checking on us, providing water and access to vending machines. A+ wife is a diabetic and the team kept checking on us, providing water and access to vending machines. A+ More

Right from the beginning, Fred was very attentive to my needs and the specifics I was looking for in a car. He made sure to explain every single feature and benefit before, during, and after the test drive needs and the specifics I was looking for in a car. He made sure to explain every single feature and benefit before, during, and after the test drive, and ensured no question went unanswered. The only hiccup of the whole process had to do with the insurance provider I selected, and Fred went beyond the expectations of his role to help me get the problem sorted. He was also very personable, and super accommodating/helpful for a first-timer like myself. As far as the facility, I was very impressed by its look, cleanliness, and the services available to people in the waiting room, for example. This is especially so considering other dealerships I have visited. I would say Valley Honda is a top-notch location. More

Brittany and Nick were great from start to finish. They made the whole process simple and easy. Everything was done mostly online with all of the questions and answers, and all responses were very quick. T made the whole process simple and easy. Everything was done mostly online with all of the questions and answers, and all responses were very quick. The paperwork was ready when we arrived and after signing, it was all done. Very painless and easy process - thank you!! More

Robert Navarre seems to run a well-oiled machine. It was the professionalism of the sales team that brought me back to pursue a deal after narrowing my options from other Chicago-land area dealers. With the the professionalism of the sales team that brought me back to pursue a deal after narrowing my options from other Chicago-land area dealers. With the help of a close friend (I live out of state) who contacted Valley Honda about a truck, he was met with the assistance of Shaun. Shaun was enthusiastic and had the gumption to send my friend a video of the truck he made from his cell and procured a time to meet. Shaun was unassuming and didn't push a sale, like I assumed he may do. It was Shaun's good bedside manner and genuine, friendly disposition that my buddy and I kept discussing after leaving VH the first time in pursuit of other options. I simply liked his character. Yes, they had what I was looking for, but I could have gone another route. I paid a little more than I initially was planning, but in the end I felt I got good deal and more. In the end, the owner wanted to meet with us. He was just as genuine. I get the feeling that Robert employs a team that are an extension of himself. Go see Shaun Dames! All around GREAT customer service! VH will get repeat business. More