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Valley Honda

Aurora, IL

5.0
11,123 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country. Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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4173 Ogden Ave

Aurora, IL

60504

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Showing 11,123 reviews

March 10, 2021

I most recently leased my car from Valley Honda from an exceptional dealer named Ken Negley. The ambience at Valley Honda is great due to their focus on the customer experience and ensuring that all of the More

by a.s.kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Negley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Valley Honda responded

Wow! Thank you for this incredible review!! Your feedback means the world to us! We couldn't be happier to hear that Ken made sure that all your needs were met! If you have any questions about your new Honda, be sure to give Ken a call! We wish you many happy miles!

March 09, 2021

I worked with both Eli and Roland and had an outstanding experience! Top notch service! Very professional and knowledgeable! Trustworthy! Eli quoted me a price on-line and Roland took over because I came More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli McMahon
Mar 09, 2021 -

Valley Honda responded

Wow! Thank you for taking the time to share your experience, Kristin! It's awesome to hear that both Eli and Roland provided you with top notch service! If you have any questions about your new Honda, please don't hesitate to give them a call! Take care!

March 09, 2021

Eli was a pleasure to work with. Very friendly and down to earth. Never came across as trying to just make a sale or push accessories on top of the car my family was looking to buy. The few he did mention, More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli McMahon
Mar 09, 2021 -

Valley Honda responded

Thank you Mike for your kind review and recommendation! We are so happy that Eli helped you find exactly what you were looking for! If you have any questions about your new ride, be sure to give Eli a call!

March 09, 2021

Would not have purchased our vehicle from Valley Honda without Nick. Walked out the first day because another manager jumped in to try and one call close me and my wife on other vehicle finance options we More

by Q.G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Theodor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Valley Honda responded

Hi Quinn - I am the Business Development Director here at Valley Honda. Andrew Becker just sent you an email and he asked me to also reply to your online feedback on this platform. I am pasting the email here for you to read. Thank you very much for you feedback. We are grateful for your family's business! Hi Quinn, First and foremost, thank you very much for choosing to do business with Valley Honda. We sincerely appreciate your business. I want to take a moment to thank you for providing feedback about your experience here on Saturday and for speaking candidly with our General Manager, Don Davis. Although it was difficult to hear I humbly take your feedback. It has giving me an opportunity to reflect, and I will be working on my approach with our clients. It's important to me that I improve both professionally and personally. I apologize for the way I made you feel during our interaction. I certainly did not intend to come across overly aggressive, although in hindsight, I can understand why you felt this way. Also, I think there's an opportunity to take a few extra minutes to understand what has already transpired between our Sales Associates and clients prior to me getting involved. Thank you again Quinn. I hope you and your wife are enjoying the Odyssey. Please know we are here if you need anything. Sincerely, Andrew Becker Sales Manager Valley Honda

March 08, 2021

Fred helped us to the best of his abilities and was extremely honest and trustworthy. Thank you Fred for working with us! Tyler and Bre More

by breezy082733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Valley Honda responded

Thank you, Tyler and Bre! We are so glad that Fred helped you find exactly what you were looking for! Take care!

March 08, 2021

Great car buying experience. George and Roland were very professional and helpful. I have purchased many new and used vehicles that were very good - this was the best from beginning to end. More

by jcvogel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Steuer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Valley Honda responded

Thank you for your patronage to our dealership! We are so happy that you enjoyed working with George and Roland! Take care!

March 08, 2021

Nick and Mark were great to work with and helped every step of the way. Special thanks to Nick for finding my Wedding ring! It had been missing for almost 1 1/2 years and he went the extra mile to find More

by neslonivek
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Theodor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Valley Honda responded

Congratulations on your new Honda! We are so happy to hear that Nick and Mark helped you find your next Honda and your wedding ring! What an exciting visit! If you have any questions about your new Honda, be sure to give them a call!

March 07, 2021

Chris did an outstanding job helping us with our new Chris did an outstanding job helping us with our new Honda CRV purchase! He explained everything and made sure we de happy with our purchase. He went More

by Mgpaintlessdent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Valley Honda responded

Congratulations on your new Honda CR-V! We are so happy to hear that you're happy with your purchase! It's awesome to hear that Chris went above and beyond to make the experience as smooth as possible! If you have any questions about your new Honda, be sure to give Chris a call!

March 06, 2021

We were very pleased the buying process and it was super easy to buy the car we wanted. We were in and out very quickly. More

by david.matthews312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Valley Honda responded

Thank you, David! It's awesome to hear that Umesh helped you find the perfect car for you in a timely manner! We wish you many happy miles!

March 06, 2021

Bill is nice person .he understand customer wishes try to give best deal reliable humble we bought 2 car under his guideline he understand what we need thanks for dealer he did good job sales person More

by aviraat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Terhorst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Valley Honda responded

Thank you for your feedback! It's wonderful to hear that Bill understood your wishes and tried to give you the best deal possible! If you have any questions about your 2 new rides, be sure to give Bill a call!

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