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Valley Honda

Aurora, IL

5.0
11,123 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country. Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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4173 Ogden Ave

Aurora, IL

60504

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Showing 11,123 reviews

March 20, 2021

This was my first time working with Nick I was pleased with the service and his patience in finding the car that I had desired we went through three cars but we finally got to vehicle And we got the payme More

by whth2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Theodor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Valley Honda responded

Thank you for taking the time to share your experience! We couldn't be happier that you were pleased with Nick's customer service! If you have any questions about your new Honda, be sure to give Nick a call!

March 20, 2021

Tom is honestly amazing. He is very straightforward while also being very detailed throughout the entire process. He cares about your concerns and what you are needing. I will always use Tom for my Honda More

by David B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 22, 2021 -

Valley Honda responded

Thank you, David! You're right -- Tom is amazing! We couldn't be happier to hear that you can always count on Tom for your Honda purchasing needs!

March 20, 2021

I was very happy with the people and service I got when at the dealership. Also I was pleased with the price and quality of the car I bought. More

by Edserna1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Valley Honda responded

Thank you for your feedback! We are so happy to hear that you're happy!

March 20, 2021

Thank you for making me feel comfortable and for answering any and all questions and concerns, Pat. Your patience Was much appreciated and your kindness means a lot. More

by Jenrenben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Valley Honda responded

Thank you for your five-star review! It's awesome to hear that Pat made you feel comfortable and answered all your questions! We wish you many happy miles in your new ride!

March 19, 2021

Very good experience working with Sal. He was friendly, knowledgeable, anything I asked for or wanted he had no problem checking to see if it could be done! More

by aout8621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 19, 2021 -

Valley Honda responded

Thank you for your feedback! We are so glad that Sal worked hard to find exactly what you were looking for! We wish you many happy miles in your new Honda!

March 19, 2021

Nick was awesome as usual. He is thorough and answers all of our questions. He listened to us when we told him what we wanted and what we wanted to pay and he helped make it happen. This is the 7th ti More

by benkramer58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Theodor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jab Rahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Valley Honda responded

Wow! 7 Honda's! Thank you for your patronage to our dealership after all these years! It's wonderful to hear that Nick was awesome as usual. When you're ready for Honda #8, be sure to give Nick a call! We wish you many happy miles in the latest addition to your Honda family!

March 18, 2021

Requested to look at two used cars. Eli was prompt and thorough in addressing my request and asked questions to help understand my needs. He showed me the cars I was interested in and answered all my que More

by jimfitz83
Recommend Dealer
Yes
Employees Worked With
Eli McMahon
Mar 18, 2021 -

Valley Honda responded

Thank you for you feedback, Jim! We are thrilled that Eli made a point to ask questions to learn more about what you needed from your new vehicle! We wish you many happy miles in your new Honda!

March 18, 2021

JD is super friendly and easy to work with along with Shaun and Jab who made my car buying a remarkable experience. Great personality, very knowledgeable and very professional throughout from start to ta More

by Kai.sopha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jab Rahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Valley Honda responded

Thank you, Kai! It's awesome to hear that JD made your car-buying experience remarkable! He will be so happy to hear how much you enjoyed working with him! We look forward to working with you again in the future! Take care.

March 17, 2021

I went to several dealers closer to my home before choosing Valley. After getting the typical run around, we reached out to Valley. Manager Jack Davis was our first contact. He was friendly and honest More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Valley Honda responded

Thank you for making the trip to visit our store, Brian! It's awesome to hear that Cesar and the rest of our team took such great care of you! You're absolutely right - the technology in your New Honda CR-V is amazing, but we know it can be overwhelming. If you have any questions about your new CR-V, please don't hesitate to get Cesar a call!

March 17, 2021

Had a great experience working with Amber when purchasing my new Honda! Everything went very smoothly and she knows how to make the car buying experience light and enjoyable! More

by stevanrexroat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber McClain
Mar 17, 2021 -

Valley Honda responded

Thank you for your feedback! You're absolutely right - Amber does know how make car-buying fun! If you have any questions about your new Honda, be sure to give her a call!

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