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Valley Honda

Aurora, IL

5.0
11,118 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country. Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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4173 Ogden Ave

Aurora, IL

60504

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Showing 11,118 reviews

June 11, 2021

Steve Grady was a pleasure to work with, the purchase was a pleasure because of his professionalism. The dealership is clean and well organized. All employees were very polite and helpful. More

by jwilmath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Valley Honda responded

Thank you for the positive review! We can't tell you how nice it feels to hear that Steve went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

June 11, 2021

Sal was so helpful from the beginning to the end of my car purchase experience. He answered every detailed question I had and was very attentive to all my needs. I would highly recommend him as your sal More

by maurmuen01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 14, 2021 -

Valley Honda responded

Thank you for your kind review and recommendation! It's incredible to hear that Sal guided you through a rewarding car-buying experience! If you have any questions about your new ride, be sure to give Sal a call!

June 10, 2021

Larry was wonderful. He was very informative about the car we wanted and more. He was patient with us. We appreciate you, Larry! Keep up the good work! More

by Jane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Valley Honda responded

Thank you, Jane! Larry will be so happy to hear that you enjoyed working with him! If you have any questions about your new ride, be sure to give him a call!

June 10, 2021

Benjamin Schout along with his superior Nick Poole were of great service during our search for a new car. Ben’s ability to meet every need we had was crucial to our decision on buying the car. He is a know More

by Kprx11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Schout
Jun 10, 2021 -

Valley Honda responded

Thank you for sharing your experience! It's wonderful to hear that Ben and Nick made you feel confident in your new car purchase! We wish you many happy miles!

June 09, 2021

Victor and Stephanie in the finance office were very good to work with and I would come back again. They want to work with you and do what’s right for the customer. A+ More

by C.bathurst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Valley Honda responded

Thank you for your kind review! We couldn't be happier to hear that Victor and Stephanie provided an A+ experience! If you have any questions about your new ride, be sure to give them a call! Take care!

June 09, 2021

Spent 5 hours with the dude and felt like best friends after. Working with JD was a very pleasant experience! He helped me find a way to get my dream car! 11/10 would recommend!! More

by resporlas14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Valley Honda responded

Wow! Thank you for your 11/10 rating! It's awesome to hear that you left with. a new car and a new friend! We wish you many happy miles in your new ride!

June 09, 2021

I came in knowing the exact car I wanted. This would be my very first car I own. I got offered a sale price via email. My dad (who has bought numerous vehicles due to his company) came along with me. I was More

by mark_9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Terhorst
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohit Saini
Jun 02, 2021 -

Valley Honda responded

Hi Mark - Thank you for taking the time to write this review about your experience here at Valley Honda. We are extremely sorry to hear that we were not able to earn your business. We take your comments very seriously and have reviewed the feedback with our Management Team. Although we strive for 100% customer satisfaction, there are times when we fall short, and it looks like we did in your case. We are happy you were able to purchase your first new Honda, and we wish you many happy miles! If there is ever anything I can do for you, please do not hesitate to reach out to me personally. Sincerely, Laurie Bembinster. Director of Business Development. (630) 851-5700. lbembinster@valleyhonda.com.

June 09, 2021

I just purchased my second car (Accord) from Valley Honda. Scott Stevens the Sales Consultant that worked with me on getting the car was great! Scott helped me find the car I was looking for and an More

by jshipley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Valley Honda responded

Thank you for your loyalty to our dealership! We couldn't be happier to hear that Scott helped you find exactly what you were looking for! If you have any questions about your new Honda, be sure to give Scott a call! We look forward to working with you for many more years to come!

June 08, 2021

JD and his Manager were very sweet, accommodating, and took really good care of us. They acknowledge us as loyal customers. JD is my mom’s go to guy @ Honda and I can see why. He showed us the ropes and d More

by abrielblanca96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Valley Honda responded

Thank you for this amazing review! We appreciate the opportunity to serve you and your Honda needs. If you or your mom have any questions, be sure to give your go to guy, JD, a call! Happy driving!

June 08, 2021

Great experience from the word go, it was spacious and clean dealership with very cordial people in every department. Thank you team Valley Honda for everything More

by Auditya Devalla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohit Saini
Jun 09, 2021 -

Valley Honda responded

Thank you for your generous feedback, Auditya! If you have any questions about your new ride, be sure to give us a call!

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