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Valley Honda

Aurora, IL

5.0
11,204 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country. Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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4173 Ogden Ave

Aurora, IL

60504

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Showing 11,204 reviews

December 13, 2021

John Griffin worked with me to become owner of my first ever Honda. John provided quick responses to my email queries. John is a thorough professional and pleasant to deal with. All in all, I am satisfi More

by FirstHondaOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Valley Honda responded

Thank you for choosing Valley Honda! We are so happy to hear that you are compltely satisfied with your purchase. Welcome to the Honda family!

December 13, 2021

Roland Gomez was excellent throughout the whole process! Thank you for your help with this. More

by Rameez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Valley Honda responded

Thank you for your kind review!

December 13, 2021

John Griffin and Manager Jack Davis were very responsive, sincere, transparent and fair throughout the whole car buying process. Best car buying experience I have ever had. If you are in the market for a H More

by Stevekontos65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Valley Honda responded

Thank you for your feedback, Steve! It's wonderful to hear that John provided you with the best car-buying experience. We wish you many happy miles!

December 13, 2021

I was very happy with my appointment with Fred Sims, he made me feel like family, I will recommend him any time, everyone I talked to at Honda are very friendly. More

by Raquel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Valley Honda responded

Thank you, Raquel! We couldn't be happier to hear that Fred made you feel like family! If you have any questions about your new ride, be sure to give Fred a call. Happy driving!

December 12, 2021

Specifically chose this dealership over 2 other local ones because if their transparency and great customer service from first phone call with Ray Luttrell More

by xannysmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Luttrell
Dec 13, 2021 -

Valley Honda responded

Thank you for your five-star review!

December 12, 2021

Thanks JD for staying in touch with me thru the process. I am loving my new passport!! More

by Rocio G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Valley Honda responded

Thank you, Rocio! We are thrilled to hear that you love your new Honda Passport!

December 12, 2021

The entire experience was enjoyable and hassle-free. Every single employee was professional and friendly. Chris B made this the best car buying experience I've ever had. More

by Mayur T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Valley Honda responded

Thank you, Mayur! We couldn't be happier to hear that Chris made this the best car-buying experience ever! We wish you many happy miles in your new ride!

December 11, 2021

John Griffin went above and beyond to help us find a car that was the right fit. The car was not only delivered well ahead of time, but also John was incredibly kind in helping coordinate pick-up with my un More

by HondaCustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2021

Tom was so courteous and patient with us throughout the purchase process. He did a great job of thoroughly explaining everything. It’s the first time we had a no pressure car buying experience. We are so p More

by Gwmeyer831
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Propersi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Valley Honda responded

Thank you for your thoughtful review! We are so glad that you are satisfied with your purchase and decision to visit our store! If you have any questionsa bout your new ride, be sure to give Tom and our team a call. Happy driving!

December 11, 2021

I am pleased with the way Elias has taken care from start to end and explaining this in detail manner. More

by Shyam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli McMahon
Dec 13, 2021 -

Valley Honda responded

Thank you, Shyam! We are thrilled to hear that Elias took care of you from start to finish! Enjoy your new ride!

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