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Valley Honda
Aurora, IL
11,204 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer.
Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country.
Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Showing 11,204 reviews
January 29, 2022
I have been a satisfied, Honda customer for almost six years now, and Bill has been the one to oversee both my vehicle purchases at the dealership. Efficient from start to finish, his knowledge, approacha years now, and Bill has been the one to oversee both my vehicle purchases at the dealership. Efficient from start to finish, his knowledge, approachability, and excellent customer service made the stressful process of purchasing a new vehicle an enjoyable experience overall. More
by mlindquist
Employees Worked With
January 29, 2022
Steve was great as always car number 5 from him. Highly recommended Valley Honda all around. recommended Valley Honda all around. More
by New Daffy Car
January 29, 2022
Nick Theodor is the best! He was so helpful and caring throughout my whole car purchasing process and always has a smile on his face! Thank you Nick! throughout my whole car purchasing process and always has a smile on his face! Thank you Nick! More
by Callie Kartsonas
Employees Worked With
January 28, 2022
Wonderful experience from start to finish. Bill took the time to explain all the available options and made sure we were 100% satisfied with our purchase. Valley Honda is a benchmark for good customer servi time to explain all the available options and made sure we were 100% satisfied with our purchase. Valley Honda is a benchmark for good customer service! More
by mwonnacott
Employees Worked With
January 28, 2022
I’ve bought my last 2 cars from Valley Honda and both times felt very comfortable with my interactions - from start to finish. In general, I’m not very trusting of dealerships and I expected a hard sell, times felt very comfortable with my interactions - from start to finish. In general, I’m not very trusting of dealerships and I expected a hard sell, but Luis was friendly and patient and took the time to listen to what I wanted. That alone made me confident to continue with the process.Luis was great- he kept me up to date on the progress, and explained everything to me in detail when I picked it up. Jim in the finance department was a pleasure to work with. And I LOVE my CRV! Valley Honda also has a fantastic service department. More
by hyguys
January 28, 2022
Very professional, very transparent, excellent sales staff and great prices. Unlike other dealerships who are taking advantage of the market and applying markups and “packages”, you have the option to t staff and great prices. Unlike other dealerships who are taking advantage of the market and applying markups and “packages”, you have the option to take the base version - if you wish - without any compulsion. Special callout to Roland Gomez and Chris Barrera for being very helpful with our search, patient with our questions, and making the sales process effortless. More
by juzer.mukadam
January 26, 2022
We worked with Dominic and he was wonderful. Dom was helpful and communicated with us often. He gave us frequent updates about our car and sent us an awesome video when it arrived. His service was over helpful and communicated with us often. He gave us frequent updates about our car and sent us an awesome video when it arrived. His service was over the top! More
by Amanda B.
Employees Worked With
January 26, 2022
Fantastic and easy experience, didn't have to worry at all during the process, no headaches all during the process, no headaches More
by Clay.broaddus10
January 26, 2022
Just when you think this dealership cant get any better they find ways to outdo themselves. Steve Grady and Shaun Dames were fantastic to work with. They went above and beyond to make sure we were happy wi they find ways to outdo themselves. Steve Grady and Shaun Dames were fantastic to work with. They went above and beyond to make sure we were happy with our purchase. You will not find a more honest dealership around. This is why we will keep coming back! More
by HeavyCn
