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Valley Honda
Aurora, IL
10,812 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer.
Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country.
Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Showing 10,812 reviews
September 08, 2021
From start to finish, the Valley Honda team were professional, friendly, and made the purchasing process seamless. Even after the sale, they were always welcoming and assisted with a few remaining q professional, friendly, and made the purchasing process seamless. Even after the sale, they were always welcoming and assisted with a few remaining questions. The best car buying experience I ever had, and I have had many cars in my lifetime. More
by wlr2929
Helpful September 07, 2021
I: was working with several other dealerships in the area to purchase a new vehicle and Valley Honda was a standout. They were able to get the car I was looking for at a price that was difficult to beat. Joh to purchase a new vehicle and Valley Honda was a standout. They were able to get the car I was looking for at a price that was difficult to beat. John Griffin was a great help throughout the entire buying process. More
by rweszelits
Employees Worked With
September 07, 2021
Paid a deposit in May for a new Ridgeline. Unfortunately with Covid and supply/demand issues, the truck didn't arrive until September. However, Valley Honda honored the price given in May. Despite the fact with Covid and supply/demand issues, the truck didn't arrive until September. However, Valley Honda honored the price given in May. Despite the fact the truck could've been sold at a much higher price. During the waiting period, Tom did a fantastic job of keeping updated and even managed to find the color I really wanted. Once it arrived, he was very thorough with the paperwork and demonstrating all of the vehicles features. I wasn't pressured into additional purchases and had a great purchasing experience at Valley Honda. More
by 69elroy
September 06, 2021
The best car buying experience - would highly recommend Valley Honda and the staff. I worked with Ken and he was top notch. He made sure I knew all of the features before I left and ensured I had a great Valley Honda and the staff. I worked with Ken and he was top notch. He made sure I knew all of the features before I left and ensured I had a great experience. He even gave us a tour of the maintenance area - was highly impressed. Very clean and organized. If I didn't live so far away I would absolutely have it serviced there. All of the staff were friendly and helpful. Looking forward to purchasing more vehicles with him and Valley Honda :) More
by SteelerGirl
Employees Worked With
September 06, 2021
I purchased a new car from Valley in 2018 and was pleasantly surprised at the low pressure and helpfulness of the dealership, therefore I returned in 2021. I couldn’t imagine the process would be be pleasantly surprised at the low pressure and helpfulness of the dealership, therefore I returned in 2021. I couldn’t imagine the process would be better during these Covid times than in 2018. It was better thanks to Victor Ramirez who was extremely nice, knowledgeable and helpful. Covid has changed car buying and cars are now reserved by customers before the car arrives to the dealership. Unfortunately Valley was unable to locate the model with the trim level we desired but did have an upgraded model which Victor advised the steps I should take if interested. I didn’t listen to him and lost an opportunity, but I am grateful in his honest advice in an attempt to help. I do not like the “new car” buying experience, so for me to say that I wish I could have purchased my new car from Victor is a testament of how helpful, knowledgeable and respectful he was throughout this process, even after I informed him we purchased a car from a different dealer. I visited five dealerships in 2 days with Valley being the first and I highly recommend anyone in the market for a new Honda visit Valley Honda before any other dealership. They were truly well above the other 4 dealerships in knowledge, customer service, respectfulness, customer service and price. Thank you Mr. Victor Ramirez for being a wonderful Sales and Leasing Consultant and great person. I highly recommend you visit Victor Ramirez at Valley Honda for the purchase of your next vehicle. More
by Dale
September 04, 2021
John was great and very helpfull!! We was very informative and had a complete knowledge abt the vehicle.He guided us throughout the process Thank you John….. informative and had a complete knowledge abt the vehicle.He guided us throughout the process Thank you John….. More
by mails2bijeesh
September 04, 2021
Valley Honda offered a low pressure high quality experience when we purchased our Pilot. They honored the Honda corporate lease offer which not all dealers did. Our sales person knew the car inside experience when we purchased our Pilot. They honored the Honda corporate lease offer which not all dealers did. Our sales person knew the car inside and out. This was the first sales person we met you can answer all of our questions and questions we hadn’t thought of. I believe we came out with a deal that was good fir both us and the dealership. One final note: I believe they are employee owned. More
by rorufu
Employees Worked With
September 03, 2021
Had a fabulous experience at Valley Honda….Michael found me the perfect car and was so kind and helpful to work with! I would highly recommend them!! me the perfect car and was so kind and helpful to work with! I would highly recommend them!! More
by Rebecca Marciniak
Employees Worked With
Michael Edelen
September 03, 2021
If anyone can help with buying their first car, it’s this guy. Ray carefully guided us to figuring out which car was best and made the entire experience very smooth guy. Ray carefully guided us to figuring out which car was best and made the entire experience very smooth More
by Youssef
Employees Worked With
Ray Luttrell
September 03, 2021
I enjoyed working with Sal and Scott. Both were very professional, knowledgeable and friendly. It was a great experience at Valley Honda, which have nice facilities too. professional, knowledgeable and friendly. It was a great experience at Valley Honda, which have nice facilities too. More
by Filip
