Valley Honda

We dealt with Mario mostly over email, but was at the show room with him a total of 3 times. He was very accurate and prompt through the various emails over several weeks. He provided just the right leve show room with him a total of 3 times. He was very accurate and prompt through the various emails over several weeks. He provided just the right level of service we needed/wanted. More

This was my first experience buying a new car, and it couldn't have been better. I took two trips to the dealership: On the first trip, Tom Propersi took me for a test drive and answered all of my questi couldn't have been better. I took two trips to the dealership: On the first trip, Tom Propersi took me for a test drive and answered all of my questions. I was still narrowing down my choice of vehicle, and he was very laid-back but informative. I didn't feel any pressure to make decisions before I was ready. When I returned to the dealership to buy the Honda, Tom wasn't working that day. Jason Smith took over and did a wonderful job! I was nervous, but he put me at ease immediately. He answered all of my questions (even questions I didn't know I had) and overall made the experience excellent. I definitely recommend this dealership. More

Gerry and Sam offered great customer service. They listened to what our needs were, and were very detailed oriented. Gerry was patient to answer our questions and even offered us to call his cell ph listened to what our needs were, and were very detailed oriented. Gerry was patient to answer our questions and even offered us to call his cell phone the next day (his day off)...if we had any questions about our new honda pilot. We stopped in after the holiday weekend, with a couple concerns and he is seeing to it that a couple of manufacturing things are fixed without any hesitation. I would definaley recommend Gerry to a friend looking to buy a car! More

I have purchased many vehicles. The courtesy and I have purchased many vehicles. The courtesy and professionalism from Sean, was like no other I have experienced. This was not the typical car s I have purchased many vehicles. The courtesy and professionalism from Sean, was like no other I have experienced. This was not the typical car salesman - customer experience, and the transaction was respectful, simple, and most importantly customer friendly. By far the most genuine and truthful experience ever. Great job. More

I recently purchased a 2011 Honda CR-V and was thoroughly impressed by my experience not only with the dealership but also with salesman Gerry Pastore. The car buying process can normally be relatively stre impressed by my experience not only with the dealership but also with salesman Gerry Pastore. The car buying process can normally be relatively stressful however, I could not have asked for it to go more smoothly. I have two children, which can be stressful during this process but the dealership provides a play area with a camera that feeds video onto a television in the lobby. This made it much easier to get through everything from picking out the car to finalizing the paperwork. The dealership's employees displayed much knowledge pertaining to their products and the paperwork process. Subsequently, I was honored to have been able to work with Gerry Pastore, who was more that knowledgeable and willing to assist me in purchasing my new car so that it worked with my budget and fit my needs as a working, single parent. If you're looking to buy a new car I would highly recommend visiting Naperville/Aurora Valley Honda especially car salesman Gerry Pastore! More

I recently purchased a 2011 Honda Fit Sport form Valley Honda. My salesperson was Mario Morath and e have to say this was the most pleasant experience i have ever had when purchasing a new vehicle. My sear Honda. My salesperson was Mario Morath and e have to say this was the most pleasant experience i have ever had when purchasing a new vehicle. My search began with extensive research, a test drive at another facility of several different Honda vehicles( which my son insisted on me purchasing). As this was my first experience and introduction to the Honda line of vehicles I was full of questions. I finally decided on a Honda Fit . I began inquiring through several web sites to obtain internet pricing quotes with a full description of two possible versions of the Fit. I recievd probably 6 different responses from multiple dealerships. Mario was the first to respond, had gathered information on the vehicles I was interested in and replied immediatly with price quotes.Many other dealerships replied with wanting to talk to me and schedule a time to visit their dealerships without ever quoting me an internet price as I had asked for. It was as if they didn't even read my request. Mario had supplied me with all details including available colors they currently had on their lot and offered to locate any other vehicle I may be interested in. He then called me and we discussed the matter further. From the first email response to the first phone conversation I found Mario to be friendly genuinely interested in listening to what I wanted and my concerns. I felt as though he was helping one of his family members, demonstrating true concern and NOT just focusing on getting me into the dealership. I had made several phone calls to the dealership and each time Mario was quick to return my call if he was busy with another client.I went to the dealership and met with Mario, he had vehicles available to test drive, and coordinated my trade in quote to be done while we test drove a vehicle. I appreciate his efficient planning and concern that my time too was valuable.Ultimately I did purchase a vehivle from this dealership and have nothing but GREAT feelings about the entire transaction from start to finish. It's very hard in todays world to find sales personel that truely care about their client instead of trying to just make the sale. Mario is an outstanding salesman for Valley Honda and an employee the dealership can be proud of. I WILL return to Valley Honda and will refer anyone I know to this dealership and ask for Mario Morath, you wont be dissapointed! More

It's the people at this dealership & the way they conduct business is why we came back to this dealer, especially Jerry Pastore our sales person. conduct business is why we came back to this dealer, especially Jerry Pastore our sales person. More

Our experience was just good in the our salesperson, Sean Aceto, spent all the time needed to complete our deal and gave us his undivided attention. Aceto, spent all the time needed to complete our deal and gave us his undivided attention. More

The Sales Consultant (Sean Aceto) who helped us to buy the car for this dealer was great. He helped us to finalize the car and also showed us all the options which suited our budget. He was had all the in the car for this dealer was great. He helped us to finalize the car and also showed us all the options which suited our budget. He was had all the information which we needed. He did a regular follow-up with use and ensured that we get a great deal. I was really impressed with this guy and the same manager there. The documentation was take care very nicely and all the records what you need to buy a used car were available and provided everytime we requested for anything. Overall a very good dealership and awesome customer service. I would defintly recommed you to visit them if you are planning to buy a used/new car. Regards, Zoheb Hasan More

I recently just purchased a 2011 Honda Civic from Valley Honda - Sean Aceto, the salesman I dealt with was very helpful and could answer all my questions. My past experience at a car dealership was not a go Honda - Sean Aceto, the salesman I dealt with was very helpful and could answer all my questions. My past experience at a car dealership was not a good one - I explained my hesitation to Sean and the fact that I was hesitant about purchasing a new car because of the last car I purchased was a "lemon". Sean assured me that he would try and make sure I had a better experience this time. I was able to work out an acceptable deal with them and now I have a reliable, dependable car I can drive, without worrying about what might go wrong this time. Sean did stick to his word and made sure my experience at Valley Honda was a pleasant one and it really didn't take all that much time to complete the deal once I decided what I wanted. Everyone else at Valley Honda were also very friendly, fast, and efficient. I would definitely recommend them to anyone looking for a new or used car. And don't forget to ask for Sean Aceto, I couldn't have asked for a better salesman! More