Valley Honda

Steve is a good sales personnel,he tell/teach me all I needed to learn about my new car.Very friendly and knowledgeable and very helpful with all my questions. Really high recommended...... needed to learn about my new car.Very friendly and knowledgeable and very helpful with all my questions. Really high recommended...... More

I was walking around the lot while waiting for an oil change to be done on a prior purchase from this dealership. I did not have any intent on buying a car but I was looking to see what was on the lot. change to be done on a prior purchase from this dealership. I did not have any intent on buying a car but I was looking to see what was on the lot. I found a vehicle that I did like and Marco approached me and asked me first how my day was and if there was anything he could help me with second. He did not "brush me off" or "push me" in one direction, which are experiences I have had in the past with other dealerships. The first time we purchased a vehicle from this dealership, is also the reason we purchased a second vehicle from this dealership. The customer service here is beyond amazing. Every employee treats each customer in the dealership as number one and important. I was not able to complete the deal on my current purchase the first day and I did walk away from a deal. Both the sales and finance persons followed up with me and reached out to me by phone and email making it convienent for me to return their outreach at my convienence, in which I did and was able to make my purchase. The purchasing process was probably the easiest part, Marco was very helpful in helping me figure out exactly what I needed to provide to them and what they could provide to me. The amenities in this dealership are incredible and they truly are honest people, as we know it is a business but they really do try and help everyone who walks in. Marco was very great in making sure I didn't have any questions unanswered and was honest as well. Marco is very knowledgable but if I did have a question he was unsure of, he was honest and told me he would have to look into it. Rather then pretending to know the answer to my question and possibly give me a stale response, he was sure to get an answer for me promptly. I would definitely reccomend this dealership and so far have worked with two sales (Marco Maldonaldo and Chuck Vosborough) and two finance (Sam and Manny) all of these employees were polite, helpful and respectful to all needs in both purchases. I really have felt valued in this dealership everytime I've come in. More

I started my car buying knowing I wanted a Honda Civic Si. With that in mind I decided to try a new to me buying/negotiation method of emailing dealers for quotes. I emailed 6 local dealers with what I Si. With that in mind I decided to try a new to me buying/negotiation method of emailing dealers for quotes. I emailed 6 local dealers with what I wanted and what I wanted to pay. I received several less than flattering emails from dealers basically indicating they did not want to deal with me. Mario was the only person that treated me like a customer with respect and attention. He got me the lowest price I was able to find from publicly available pricing. I went in for the purchase and he had all the paperwork finished and waiting, car cleaned and waiting, and financing all ready. Literally the fastest I have ever purchased a car. I had follow-up questions and need for accessories following the purchase and he was able to take care of my needs. I would highly recommend this dealer and Mario for my unusually pleasant car buying experience. More

Joseph Barsalona was incredible to deal with as I purchased by new Honda Civic. He was kind and very patient. This is our 2nd purchase at this dealership and we have always had great service here. purchased by new Honda Civic. He was kind and very patient. This is our 2nd purchase at this dealership and we have always had great service here. More

Sales person is very friendly and lounge area is nice. Sales person is very friendly and lounge area is nice. Facility is very clean and service department is friendly. Price is reasonable and even mana Sales person is very friendly and lounge area is nice. Facility is very clean and service department is friendly. Price is reasonable and even manager is kind. More

we had a great experence very informative not pushy very honest helped make the sale possible and made us feel very comfortable with our decision best place to buy a car from. honest helped make the sale possible and made us feel very comfortable with our decision best place to buy a car from. More

Valley Honda helped me to get my FIRST beand new car. they gave me the best deal, i could possibly imagine. Steve Grady, Dwan Alexander and Mohit was a great help. and I am so satisfied with the customer they gave me the best deal, i could possibly imagine. Steve Grady, Dwan Alexander and Mohit was a great help. and I am so satisfied with the customer service. i would recommend Valley Honda dealership to everyone I know and want to buy Honda cars. my experience was so good with Valley Honda dealership. I am grateful to Valley HOnda. Thanks a lot guys for helping me to get my first brand new car. More

I was dreading the entire process of looking for a used car, but Valley Honda went above and beyond, making the experience a positive one. Steve Grady was my salesperson and he literally gave 110%. The f car, but Valley Honda went above and beyond, making the experience a positive one. Steve Grady was my salesperson and he literally gave 110%. The facility itself is magnificent, and the customer service was beyond my expectation. I did get a fair price for the car, with no back and forth negotiating, and financing was a breeze. I would definately go back again and also recommend Valley Honda to friends and family. Great job and love my SUV! More

I requested an internet quote. They were very propmpt in providing the quote. This delarship is very transparent to deal with. The salesperson Gerry Pastore whom I dealt with was very strightforward and to providing the quote. This delarship is very transparent to deal with. The salesperson Gerry Pastore whom I dealt with was very strightforward and to the point. They are very professional and do what they say. Unlike my previous experiences with other dealerships there is no falsifying of information. The price seem to be among the best in IL. I would definitely recommend this to all my friends in the market for a Honda vehicle. More

Valley Honda is a great dealership! They have exceeded my every expectation in making a my new car purchase a pleasent experience. They care about their customers and will go out of their way to make sure yo every expectation in making a my new car purchase a pleasent experience. They care about their customers and will go out of their way to make sure you have an awesome buying experience. More