Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Showing 11,357 reviews
Worked with us to obtain desired configuration and price. A "streamlined" experience. I also use this dealership for service on our other Honda. Great parts/service department. A "streamlined" experience. I also use this dealership for service on our other Honda. Great parts/service department. More
The whole experience was excellent. I had just left Honda in Joliet when Joe Barsalona called me in reply to my internet search. Everything he said and his manner convinced me that he was serious about earni in Joliet when Joe Barsalona called me in reply to my internet search. Everything he said and his manner convinced me that he was serious about earning my business and that he would work hard for it. I was not treated that way at the Joliet Honda. He offered me incentives that I wasn't told about at the other place and he was never pushy. I requested quotes from three different dealerships and let them all know it. Valley Honda's offer was the lowest to begin with. They were all willing to beat their competitors' prices and I was very pleased with the deals I was offered. Joe even called back only hours before I was scheduled to meet there and told me about another incentive announced that morning which would be added to my offer. In the end, I chose Valley Honda beacuse of the good impression I got during that first call from Joe. I need to like the whole dealership and trust that, if I have any issues in future, I will be treated as a valued customer and will be well taken care of. I'm really happy with the deal that I got and it never felt like a hassel. This is my third Accord and I'm glad that I can have as good of an experience with the dealership as I've always had with the cars. More
The easiest new car purchase experience I've ever had. The internet made things go along very smoothly before I arrived and once inside the dearlership, it was even better. I would most definitely recomme The internet made things go along very smoothly before I arrived and once inside the dearlership, it was even better. I would most definitely recommend Valley Honda. No pressure, they're just there to answer your questions and assist with your needs. Hats off especially to Bill Terhorst and Rose Hernandez. More
My total experience was positive. All staff members were friendly, knowledgeable and welcoming. The dealership was clean and orderly. I did not feel pressured either. friendly, knowledgeable and welcoming. The dealership was clean and orderly. I did not feel pressured either. More
prompt service and friendly as can be. came into the dealership late on a Saturday afternoon and was greeted by Bob, the owner, who could tell I was not happy. Not only took care of my problem but did dealership late on a Saturday afternoon and was greeted by Bob, the owner, who could tell I was not happy. Not only took care of my problem but did not charge me for the part and labor. More
I have worked with this dealership in the past when I purchased/leased a 2009 Accord, and subsequent service of that vehicle, which is why I chose them first for the purchase/lease of my new 2012 CR-V. F purchased/leased a 2009 Accord, and subsequent service of that vehicle, which is why I chose them first for the purchase/lease of my new 2012 CR-V. From the moment I entered the dealership, the greeter was friendly and immediately helped me get in touch with my sales consultant, Mario Morath. Mario had gone out of his way to set up an appointment for me, on his day off (!), in order to accomodate my schedule. He was friendly, knowlegeable, and very professional throughout the process. His Manager was also very helpful and professional, and they both made me feel at ease, as did the finance office specialist. I would not hesitate to recommend Valley Honda to anyone considering a purchase of a Honda vehicle, or for service too. The dealership is a top shelf organization in all respects. More
My sales contact Gerry Pastore was excellent to work with - he had the service department take care of a leaky tire and fuel up the car. The sales manager was not helpful and would not budge on price even t - he had the service department take care of a leaky tire and fuel up the car. The sales manager was not helpful and would not budge on price even though there were legitimate issues that the service dept had not taken care of. I will do business with Gerry again but not the sales manager. More
We've always been 100% satisfied with the service that we receive from Nick Theodor at Valley Honda. We just went through our fourth sale with Nick and he is the main reason why we continue to do business a receive from Nick Theodor at Valley Honda. We just went through our fourth sale with Nick and he is the main reason why we continue to do business at Valley Honda. Every single time we've been there, Nick has provided us with great customer service and is always very accommodating to our needs. He has always worked hard to make sure we are completely satisfied and we always leave there as very happy customers. Many thanks to Nick Theodor and the staff at Valley Honda. More
Fantastic experience. A great change of pace and this is what buying a new car should be like. I would suggest everyone check this dealership out. what buying a new car should be like. I would suggest everyone check this dealership out. More
I could not be happier with my new car buying experience at Valley Honda. Initially, I communicated via email with Sean Aceto, who was very professional, responsive and attentive to my needs/interests. Se at Valley Honda. Initially, I communicated via email with Sean Aceto, who was very professional, responsive and attentive to my needs/interests. Sean actively listened to what I was interested in and did not aggressively try to sell me anything. Sean introduced me to Jose Lopez when I decided to test drive a new 2012 vehicle. Jose demonstrated the same qualities I appreciated in Sean. Jose was very friendly, and attentive to my needs. I was provided with very competitive pricing in a comfortable and professional environment. Best new car purchase experience I have ever had - by far. I will certainly look to Sean and Jose on future transactions. More