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Valley Honda

Aurora, IL

5.0
11,363 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country. Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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4173 Ogden Ave

Aurora, IL

60504

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Showing 11,363 reviews

June 12, 2012

Nick Theodor has been very helpful and patient to answer our various questions about the cars that we are interested, finance, warranty, accessories etc. We will definitely recommend Valley Honda and Nick T More

by yezhenyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 09, 2012

First I need to state that Im a United States Marine with my home of record in IL but Im stationed out in NC which has 3% sales tax. I went in to Valley Honda on 6/5/12 to buy a 2012 Civic sedan LX. I spoke More

by mastroadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 09, 2012 -

Valley Honda responded

Dear Mastroadam, My name is Bob Navarre and I am the owner of Valley Honda. First of all, I want to thank you for your service to our country. Secondly, I want to apologize for our inability to finalize your transaction using the out-of-state address you provided. Both the State of Illinois and the financing source require very specific documentation so that we can prove that you are not subject to Illinois sales tax. All of us here at Valley Honda were disappointed that we could not conclude the transaction without charging Illinois sales tax as you required, due to the lack of supporting documentation. It is our goal to serve all of our clients with the utmost care and concern, however, given the fact that you serve in the military, we were extra motivated to accomodate your request. I'm sorry that we couldn't do it without violating State law. I would appreciate the opportunity to apologize in person upon your return. Please call me at 630.851.5700 at your convenience. I wish you all the best. Sincerely, Bob Navarre, Owner, Valley Honda

June 07, 2012

We've purchased two cars from Valley Honda. The first was a new Honda Fit and the second, about a year later, was a used Volkswagen Golf. Both experiences were great. Bill is patient, informative, and absolu More

by Tholak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : 2
June 07, 2012

Excellent new car buying experience from beginning to end. Joe couldn't have been friendlier, accommodating and straight forward. The entire atmosphere of the dealership was more inviting and did not ha More

by tbowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Barsalona
June 07, 2012

Dan was so helpful and we never once felt pressured. He got us the exact car we wanted and set up an appointment for us to have our windows tinted. Everything was so easy and every employee we met was ver More

by kquinn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pantalone
June 06, 2012

Harvey was informative and personable. He gave us the info and support we needed to make our decision. He kept in touch with us over a whole year of car shopping and his persistence finally paid off when More

by jkinnavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Suga
June 05, 2012

I spent the last year searching for a Honda dealer in order to purchase a Honda Odyssey. Brad Koren and his team at Valley Honda made the short list of the top five dealers I spoke with from a pool of 45 More

by mrkotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 05, 2012

We have bought two Accords for my wife in the past four years from Valley Honda, the last one being in 2011. Steve was our salesman for the latter, and I was totally satisfied with his service and felt I h More

by dan58mag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tommy Mimbs
June 04, 2012

We had a very friendly and positive experience at Valley Honda. Mario was easy going, and worked hard to get us our best deal, as our buy involved a trade in. Im happy with my car buying experience and al More

by sumitha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 04, 2012

I went in with my father. He knew what he wanted. My friend recommended Nick and I called him. He was the most easiest person to deal with. Their was no pressure at all. He was very friendly and got us More

by joanna20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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