Valley Honda

I bought a new Honda Accord and my experience has been great with this dealership. Jab Rahman was my salesperson. He is pleasant to deal with and did a great job once we reached there. We were given a p great with this dealership. Jab Rahman was my salesperson. He is pleasant to deal with and did a great job once we reached there. We were given a price which when mentioned to other dealers, they told once you reach there, price will not be honored. We still went there and it was matched to the dollar. Jab and Mohit were very courteous and the whole process was very smooth. Jab took us on a test drive and got the car ready while the paperwork was being done. Till the time we left dealership, he took care of our needs. I definitely will recommend Jab to anyone. The dealership is also excellent in terms of conveniences offered. I had a 4 year old with me and she could play there easily while we were doing paperwork making it easy for us to get things done. 1 hour drive was worth it. More

This is my 3rd car I have transacted with Joe Barsalona at Valley Honda. It is always a pleasure to do business there; they run a very tight ship and Joe is a real pro, a gentlemen and knowledgeable at tha at Valley Honda. It is always a pleasure to do business there; they run a very tight ship and Joe is a real pro, a gentlemen and knowledgeable at that. He makes you feel very comfortable in what most consumers find to be an uncomfortable chore in life: buying or leasing a car. He helps you make a decision with pressuring you. The great thing about Valley Honda is the obvious pride the employees have of the place. It is a real jewel in how clean, organized and consistently courteous all the employees are when you come in. Even when you get to see the back work areas, it is amazing how spotless everything is. And now when you purchase or lease a car, it is delivered to you in a special showroom just for displaying purchased cars. I am serious that this operation could be a strong example to all dealers on how to run a car dealership. A real class act top to bottom, and Joe does that place proud. Highly recommend... More

From the moment I walked into Valley Honda, I was treated with respect and consideration. Chuck was very personable, knowledgeable about the Honda line, and had a great sense of humor. Chuck listened to wh with respect and consideration. Chuck was very personable, knowledgeable about the Honda line, and had a great sense of humor. Chuck listened to what I said, and did not make me feel that my requests were unreasonable. He worked with me to determine my needs for a new car, and was very patient explaining the lease program (even though I was convinced it was too good to be true) The support staff at Valley Honda is also remarkable, and very attentive to every customer that entered the property. I have forever changed my opinion of car sales persons! This was the most pleasant experience I've ever had buying/leasing a car. The Valley Honda dealership has gained a customer for life! Thanks so much to Chuck and his dedication excellent customer service. More

Rab had great customer service. He was very nice and was easy to work with. The dealership itself is very high tech with computers to use while you wait and coffee and tea. I came to buy a CR-V and I got easy to work with. The dealership itself is very high tech with computers to use while you wait and coffee and tea. I came to buy a CR-V and I got exactly what I was looking for at a great price. I have been in twice since I purchased the car, once for fog lamps and once for my plates. I got complimentary car washes both times, and I did not have to wait long at all. I would recommend this dealership to any of my friends. More

My Experience here was very positive. I would definitely recommend this dealership to any of my family or friends. I also like the newly renovated waiting area which has free wi-fi, numerous Mac computer s recommend this dealership to any of my family or friends. I also like the newly renovated waiting area which has free wi-fi, numerous Mac computer stations for customer use and Starbucks Coffee. The employees were friendly and the deal was great. More

Jose is new but very knowledgeable about the vehicles. He patiently showed us all of the features and was very good at pointing out the features that might be important for our needs with teenagers. When He patiently showed us all of the features and was very good at pointing out the features that might be important for our needs with teenagers. When we asked about certain features, he answered and then inquired if that was positive from our perspective. He is very friendly and comfortable to work with, and made the process of selecting a vehicle and negotiating a price easy for us. He showed us how to use the website. After the sale, he followed up to make sure things were going well with the vehicle and to see if we I had questions. Jose made effective use of email to answer my many questions and to check on us regarding our return and on our satisfaction afterwards. I would recommend him to my friends and neighbors. Kurt made sure that we were attended to, and he came over to our discussion with Jose and volunteered a lower price to get things moving when we visited for the first time. He was equally attentive to both husband and wife, which is good since this purchase was for the latter driver. He runs a fine showroom floor. Stephanie helped answer questions about extended warranty via email and the payment process and thereby helped us get to point of sale. Final sale process went quickly and smoothly because she was well-prepared. All of these staff members were extremely busy and were working very long hours (70 hour week) during the Honda Days sales which took place at the time that our vehicle arrived came in for prep and for our purchase. They (esp. Jose) still took time to answer my emails, field my phone calls, walk us through the website, and personalize features on the new car at pick-up. No hassles, very friendly feeling, people are always trying to please you here. What a difference from the old days at car dealerships. More

Steve is a good sales personnel,he tell/teach me all I needed to learn about my new car.Very friendly and knowledgeable and very helpful with all my questions. Really high recommended...... needed to learn about my new car.Very friendly and knowledgeable and very helpful with all my questions. Really high recommended...... More

I was walking around the lot while waiting for an oil change to be done on a prior purchase from this dealership. I did not have any intent on buying a car but I was looking to see what was on the lot. change to be done on a prior purchase from this dealership. I did not have any intent on buying a car but I was looking to see what was on the lot. I found a vehicle that I did like and Marco approached me and asked me first how my day was and if there was anything he could help me with second. He did not "brush me off" or "push me" in one direction, which are experiences I have had in the past with other dealerships. The first time we purchased a vehicle from this dealership, is also the reason we purchased a second vehicle from this dealership. The customer service here is beyond amazing. Every employee treats each customer in the dealership as number one and important. I was not able to complete the deal on my current purchase the first day and I did walk away from a deal. Both the sales and finance persons followed up with me and reached out to me by phone and email making it convienent for me to return their outreach at my convienence, in which I did and was able to make my purchase. The purchasing process was probably the easiest part, Marco was very helpful in helping me figure out exactly what I needed to provide to them and what they could provide to me. The amenities in this dealership are incredible and they truly are honest people, as we know it is a business but they really do try and help everyone who walks in. Marco was very great in making sure I didn't have any questions unanswered and was honest as well. Marco is very knowledgable but if I did have a question he was unsure of, he was honest and told me he would have to look into it. Rather then pretending to know the answer to my question and possibly give me a stale response, he was sure to get an answer for me promptly. I would definitely reccomend this dealership and so far have worked with two sales (Marco Maldonaldo and Chuck Vosborough) and two finance (Sam and Manny) all of these employees were polite, helpful and respectful to all needs in both purchases. I really have felt valued in this dealership everytime I've come in. More

I started my car buying knowing I wanted a Honda Civic Si. With that in mind I decided to try a new to me buying/negotiation method of emailing dealers for quotes. I emailed 6 local dealers with what I Si. With that in mind I decided to try a new to me buying/negotiation method of emailing dealers for quotes. I emailed 6 local dealers with what I wanted and what I wanted to pay. I received several less than flattering emails from dealers basically indicating they did not want to deal with me. Mario was the only person that treated me like a customer with respect and attention. He got me the lowest price I was able to find from publicly available pricing. I went in for the purchase and he had all the paperwork finished and waiting, car cleaned and waiting, and financing all ready. Literally the fastest I have ever purchased a car. I had follow-up questions and need for accessories following the purchase and he was able to take care of my needs. I would highly recommend this dealer and Mario for my unusually pleasant car buying experience. More

Joseph Barsalona was incredible to deal with as I purchased by new Honda Civic. He was kind and very patient. This is our 2nd purchase at this dealership and we have always had great service here. purchased by new Honda Civic. He was kind and very patient. This is our 2nd purchase at this dealership and we have always had great service here. More