Valley Honda

kevin frank was the best. very honest and easy to work with, very nice still can't believe my loan payment , thanks kevin and honda! with, very nice still can't believe my loan payment , thanks kevin and honda! More

My wife and I just took delivery of our second Pilot from Valley Honda. Our Sales Person was Dwan Alexander, who was a pleasure to work with. Dwan was straight forward and detailed in his approach, exhibit Valley Honda. Our Sales Person was Dwan Alexander, who was a pleasure to work with. Dwan was straight forward and detailed in his approach, exhibited great follow up and put together a nice deal. As far as Valley Honnda is concerned, I believe this is an outstanding operation, as the facilities are extremely clean, the employees are over the top friendly and welcoming. I recommend Valley Honda and Dwan to anyone looking to buy a new Honda. This is a great operation! More

Great experience from start to finish! I got a great quote by e-mail in the morning, took a test-drive in the afternoon and drove home with my car that evening. Kevin and Dan were very personable, knowl quote by e-mail in the morning, took a test-drive in the afternoon and drove home with my car that evening. Kevin and Dan were very personable, knowledgeable and made the process very easy. The facility is beautiful and has something for everyone - coffee, computers, kid's play room. I bought a Fit Sport for a great price and with great features like the navigation system and bluetooth. I highly recommend Valley Honda and would buy another car there in a heartbeat. More

Valley Honda is outstanding.I recently leased 3 cars for Valley Honda is outstanding.I recently leased 3 cars for our company and am extremely satisfied with the pricing and service. In particular, I want Valley Honda is outstanding.I recently leased 3 cars for our company and am extremely satisfied with the pricing and service. In particular, I want to mention our salesman, Pat Malik. This is what a car salesman should be like;smart,thorough and personable. He knew his product, and offered alternatives when there were any decisions to be made. Mr. Malik should offer classes in car sales. I can think of many car salespersons that I have delt with that could use it. Overall, Valley Honda is an exellent dealership. I would highly recommend them. More

Best car experience we've ever had! Michelle Malvasio was an outstanding salesperson and Don, the general manager, made us feel extra special. White Glove treatment - far surpassed other luxury dealers was an outstanding salesperson and Don, the general manager, made us feel extra special. White Glove treatment - far surpassed other luxury dealers we've used in the past (Lexus and Mercedes). More

A well lit and ambient customer friendly environment. As I entered the showroom I was greeted and welcomed by the store general manager, who introduced me to a sales associate. The experience was one of a k I entered the showroom I was greeted and welcomed by the store general manager, who introduced me to a sales associate. The experience was one of a kind with a top professional attitude. I reviewed their inventory down selected a couple options and test drove the vehicle. After the test drive I was provided a tour of their services lines and facility which is pretty impressive and neat. The tour ends in a customer wait area with yes "Starbucks" coffee, Apple computers for the kids and even a little nursery for toddlers or infants with a video coverage so you can see them from the relaxing lounge. How cool is that! I recommend working with Jose and Mohit who helped me through the process and I am very happy with my Honda purchase. I rate this as a top notch dealership and one of my best vehicle buying experience... More

Buying a new car can often be a stressful event - pressure, pricing games, lack of information. This was my first time buying from Valley Honda in Aurora and it's been the very best experience I've pressure, pricing games, lack of information. This was my first time buying from Valley Honda in Aurora and it's been the very best experience I've ever had and I've been buying cars for nearly 45 years. Valley Honda clearly takes their "service brand" very seriously from the friendly but unpressured welcome when you come through the door to the detailed facility tour to the comprehensive review of your new car and its features. Well done. Most importantly, though, was the skill and professionalism of our salesman, Joe Barsalona. My wife and I felt instantly at ease with Joe - he really never "tried" to sell us anything except himself and it's clear he's very proud of his employer. We never felt manipulated or pressured and never buried us with too many emails after we left to make our decision. When we returned a few weeks later, he remembered our names and remembered the details of our last visit. He really took interest in us and still never, ever pushed. I've purchased many cars in my life and consider myself a very strong negotiator. With Joe, I never used these skills - I trusted him and immediately felt his offer was the best available. No dickering - I bought the car. When we picked up the car, he made the entire delivery process as smooth and fast as possible - he painstakingly walked me through all of the features of my new CRV and there is no question that Joe will see me again. Lots of companies talk about customer service but it's clear Joe has really embraced it. Excellent job - please ask for Joe when you try Valley Honda. More

I just purchased a 2012 CRV-EXL (AWD) from Valley Honda in Aurora. Marco Maldonado was the salesperson with whom I worked, and not only was he extremely knowledgeable regarding the vehicle, but his se in Aurora. Marco Maldonado was the salesperson with whom I worked, and not only was he extremely knowledgeable regarding the vehicle, but his service was exceptional and professional. Many dealerships say they have great service, but I've never been to one that actually lived up to their claims, until we came to Valley Honda. (Marco was even courteous enough to call a few days after our purchase to see how we were enjoying the vehicle!) I will not hesitate to recommend Valley Honda to friends and family who are in the market to purchase another vehicle because I have never had such a pleasant car-buying experience. From the time we spoke to Marco over the phone to the time we signed the paperwork after purchasing the vehicle, I never felt like I was being misled or pushed to purchase something that I really didn’t need. It was actually refreshing and one of the reasons why I decided to purchase from Valley Honda. The fact that Marco went out of his way multiple times, demonstrating extreme patience and flexibility, to ensure that my wife and I were fully satisfied, illustrates Valley Honda’s desire to make customers happy. There is no doubt that Valley Honda, and Marco, truly value their customers. They come highly recommended, and I will surely purchase my next vehicle from them! More

Jim Hanahan was our Sales Consultant. We bought a CRV. Jim Hanahan was our Sales Consultant. We bought a CRV. He did an excellent job of explaining the car especially the new features for 2012. He spent Jim Hanahan was our Sales Consultant. We bought a CRV. He did an excellent job of explaining the car especially the new features for 2012. He spent considerable time searching for the color and interior combination we wanted. When he was unableto find in in 3 state search we ordered the car. He kept us informed weekly as to the status of the building the new car. He called the day it arrived and explained exactly what we needed to do get it without having to come back twice. Everything worke perfectly and we arrived and picked up our new CRV just as ew expected to with no problems. Buying our CRV from Jim at Valley Honda was a enjoyable experience. We would hardily recommend both the Sales Consultant and the Dealer to friends - and we already have. Ronald & Mary Sears, Plainfield, IL More

We recently purchased our first Honda CR-V from Valley Honda in Aurora, IL. We worked with Gerry Pastore from beginning to end and he is just fabulous!!! Gerry is one of the best car sales staff I have e Honda in Aurora, IL. We worked with Gerry Pastore from beginning to end and he is just fabulous!!! Gerry is one of the best car sales staff I have ever worked with. From the time we first started talking about the car, October 2011, until ours came in, Gerry was on top of it and kept me informed throughout the next three and a half months. He is very knowledgeable about the vehicles he sells and also extremely professional, at all times. Gerry called me in early November to tell me that the color I wanted was no longer being manufactured. He explained the color options for the 2012's and what options I had for a CR-V; to buy a 2011 or wait for a 2012 in a different color. I wasn't sure if I wanted to wait for the new model or not, so with special permission, he arranged for me to see one of the first 2012s. After seeing it, I was sold on the new redesigned CR-V. Gerry was so patient with me .... responding to my countless emails and voicemail messages or phone calls during the next couple of months. I was unsure of what color I wanted, so as soon as Valley Honda received the colors I was considering, Gerry called so I come and look at them. Once I made up my mind, it took a few weeks before I took delivery of my new 2012 EX-L CR-V. Gerry kept me informed along the way of the projected production date, then when he received the VIN number, and when delivery to the dealer would be. He called me Monday morning to tell me all the additional options I had selected would be installed and ready for pick up by 1:00 p.m. We arrived around 4:00 pm and left the dealership about 7:00 pm with our new CR-V. Gerry went through every part of the vehicle, so I left truly knowing everything. Valley Honda is one of the nicest, cleanest dealerships I've ever been in. The owner really believes in customer service as evidenced by the additional seats in the customer waiting area, a water hydration station, and expansion of the service department. I would not hesitate to recommend Valley Honda to a friend or family member and would definitely recommend Gerry Pastore as your salesperson. Actually, we appreciate Gerry and his expertise so much, that this is the fourth Honda we have purchased from him. And providing he is there when we are looking for the fifth Honda, we will buy from. If you are looking for a Honda, then Valley Honda in Aurora is the place to go and ask for Gerry. I'm sure you'll appreciate his casual, non-pushy, professional approach to buying a Honda. Thanks Gerry and Valley Honda. More