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Valley Honda

Aurora, IL

5.0
11,368 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country. Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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4173 Ogden Ave

Aurora, IL

60504

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Showing 11,368 reviews

October 21, 2012

This is the third time we have purchased from Valley Honda. We found them to be friendly courteous and professional. Their service department is excellent. We have dealt with Nick Theodor for all thre More

by Corky and Sue Menees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 19, 2012

We had a terrible experience with one of the sales manager who didn't want to put in 5 secs in the deal. He basically told us that either its his price or we can get lost. We went and bought a new Hon More

by Anusree
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Frank
Oct 19, 2012 -

Valley Honda responded

Dear Anusree, I want to apologize that we did not serve you well here at Valley Honda. My name is Bob Navarre and I am the owner of Valley. I deeply apologize that one of our people was abrupt with you and did not express a desire to serve you with you Honda purchase. Thank you for taking the time to provide this feedback. I noted from your comment that you have already purchased a Honda elsewhere, however, if there is anything I can do to regain your trust and confidence in my dealership, please let me know. Sincerely, Bob Navarre Owner Valley Honda

October 15, 2012

Nick Theodor worked with us to get not only 1 car, but 2 cars. He was incredibly helpful, friendly, and professional. I would recommend him to anyone and will definitely be back to see him in the future! More

by makanelee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 12, 2012

I thought Mr. Alexander and the whole team at Valley Honda have exceptional customer service, which is very important to me. He worked with me to get the very best deal possible. He has great attention More

by SheilaLan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 11, 2012

My wife and I went to Valley Honda to compare the options on each of the four Honda models we were potentially interested in- and to test drive the vehicles we were interested in purchasing. The sales consu More

by danielzbinden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kirpanos
October 08, 2012

I would definitely recommend Valley Honda because everyone I encountered at this dealership was helpful, kind, and professional. Nick Theodor and the rest of the staff made the difficult process of More

by BethSaxe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 07, 2012

Katy Meyer was great. Very responsive without being pushy. Most important, she gave me exact answers to the questions I had, particularly about costs. I was working with three Honda dealers and Katy wa More

by Andy88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 07, 2012

We highly recommend this place. Excellent service, outstanding experience. Jab Rahman is the best sales consultant we had ever worked with. Very caring and sincerely interested but very professional a More

by asia0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 07, 2012

My experience with Dwan Alexander can best be described as the easiest car buying experience of my life. I've bought at least 10 cars in my life so far and most of the time it's a stressful process. You al More

by davewallensack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 06, 2012

Ten years ago, I bought my 2003 CRV from Valley Honda, and have brought it here for service since then. Luis, Pat and Kurt, made the purchase of my new 2013 CRV a very pleasant and fun experience. Their More

by joyciew1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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