Valley Honda

I had a overall excellent service from Valley Honda team. My sales manager Nick Theodor understood my needs and helped me make right choices for my Car.I bought the CR-V and he also explained all the details My sales manager Nick Theodor understood my needs and helped me make right choices for my Car.I bought the CR-V and he also explained all the details of the Car. I would recommend this dealer for their exceptional customer service More

I have been buying cars from Valley Honda since 1982. Occasionally I have purchased other vehicles, but have always come back for the dealer support and the service. Joe Barsalona helped us find and pur Occasionally I have purchased other vehicles, but have always come back for the dealer support and the service. Joe Barsalona helped us find and purchase our new Odyssey Touring. It was a totally pleasant transaction and my wife is very pleased with her new car. Joe listened to what we were saying and never asked "how he could earn our business". The dealership and staff have earned our business over many years and many cars. Even when warranties were in question, Valley has supported us. My daughters still drive "hand me down" cars from Valley. I was always confident that my daughters and wife were greeted pleasantly and helped if they ever had car problems. Valley gave me that peace of mind. Thanks to all the staff and Valley and please keep up the good work! More

We are so happy with our new Accord. We knew we wanted a Honda, but James Kirpanos was great in helping us choose just the right model. Plus we got a great deal and lots of personal attention . We were ve Honda, but James Kirpanos was great in helping us choose just the right model. Plus we got a great deal and lots of personal attention . We were very pleased with the whole experience. More

I really like my Used Auto purchase experience form top to bottom, Steve Grady, a great help in getting the car and payment I wanted, the website is awesome, the facility is clean and sharp and everyone el to bottom, Steve Grady, a great help in getting the car and payment I wanted, the website is awesome, the facility is clean and sharp and everyone else there I talked to in the process was very professional. I hily recommend Fox Valley Honda! More

Dwan provided a hastle-free experience for us, as we test drove a CR-V. He explained the vehicle's features and made us feel comfortable with the vehicle. He provided us a vehicle pamphlet and later that d drove a CR-V. He explained the vehicle's features and made us feel comfortable with the vehicle. He provided us a vehicle pamphlet and later that day a competitive quote. We considered other dealerships, but chose this one due to such a good first impression. I was not disappointed when I later came in to purchase our new vehicle. Mario took the time to explain the inventory and all purchase options. Although Valley did not have the Black CR-V LX we wanted, he offered to find one for us. As time was even more important than the color, we went for an upgrade to the AWD model. Valley offered an equally competitive price for this model. The paperwork and purchase went smoothly and I gladly drove off in a great new SUV. I gladly surprise my wife, who thought we'd have to wait a few days for her dream vehicle. YEA! More

****Updated 01/07/2013**** I wrote the below review ****Updated 01/07/2013**** I wrote the below review shortly after I purchased the used car from Valley Honda. At the time of purchase I was told the ****Updated 01/07/2013**** I wrote the below review shortly after I purchased the used car from Valley Honda. At the time of purchase I was told the car had new tires. I was shown the bill by Joe and Manny that new tires had been put on the car. Before I had the new plates installed I noticed that one of the front tires was leaking and upon further inspection both front tires were badly dry rotted. Upon going back to speak with Joe about the tires we found that the bill was not for new tires, but rather just rebalancing. Seemed like an honest error - I had hoped that this would be quickly resolved but I am still waiting for the rotted and leaking tires to be replaced. As you can read below I was happy with the initial transaction, but am having second thoughts about going here again. It is like pulling teeth to get this error corrected and I feel like they are just waiting in out until I give up. ***Written October 30th*** I returned to Valley Honda to find a used Honda Accord or similar vehicle after a total loss accident. Joe Barsalona was very helpful in comparing different vehicles. I felt no pressure from Joe to move above my price range or him stearing me into a new car as I have in other dealerships. I also appreciated Valley Honda and Joe providing flexibility while I was waiting for my insurance check for my replacement car. I have recommended Joe to several friends and in the future when I need another vehicle I will undoubtedly return and ask for Joe. More

I have now bought my 2nd car from Nick Theodor. The experience is pain free - plain and simple. You can tell that Nick is working for you from the start and asks the right questions to help him underst experience is pain free - plain and simple. You can tell that Nick is working for you from the start and asks the right questions to help him understand your needs as a car buyer. This understanding, combined with his 'no-nonsense' attitude toward the process, fosters an open and honest relationship between seller and buyer. I would recommend Valley Honda as the best dealership around and Nick is the perfect example of why that is. More

We found a used Crosstour online at Valley Honda, but being almost 200 miles away, we were hesitant about making the journey to view the car, especially since there were no photos of the vehicle on their being almost 200 miles away, we were hesitant about making the journey to view the car, especially since there were no photos of the vehicle on their website at that time. After initially contacting the dealership, I spoke with Mario at length about the condition of the vehicle, and he went out of his way to take photos with his phone and sent them via e-mail promptly. He also assured us that they would hold the car until we arrived. Since we live out of state, and over three hours away, this was the deciding factor in visiting the dealership. After we arrived, we test drove the vehicle and ultimately purchased the car. During the entire process, Mario was attentive and accommodating - going above and beyond in fulfilling our needs. He is a personable and likable young man, and is an asset to the dealership. More

Dealing with Valley Honda and in particular, Sales Person Dealing with Valley Honda and in particular, Sales Person Nick Theodor was great. Nick did everything possible to make me feel comfortable and mak Dealing with Valley Honda and in particular, Sales Person Nick Theodor was great. Nick did everything possible to make me feel comfortable and make sure the vehicle was in top condition and acceptable by me. He truly wanted a happy and satisfied customer and he made sure that I was. I bought a great used vehicle for a great price. Nicks friendliness,knowledge and honesty come across immediatly and really put the customer {me} at ease. The dealership on the whole is a great experience also. From the time we walked through the door an were greeted by the receptionist til we met with Nick, the staff was makeing every effort to make us comfortable. We were served tea while the vehicle was being located and prepared for our test drive and made comfortble while it was a short wait. Beautiful building inside,classy and modern. A great experiance and would and have reccomended this dealership and salesperson. More

Went in today to buy/lease by first new car, Brian walked us through the whole process in a fast efficient way, really he made buying a car as painless as possible. Brian made me and my mom feel welcome, and us through the whole process in a fast efficient way, really he made buying a car as painless as possible. Brian made me and my mom feel welcome, and gave me what I wanted and did not over sale anything to us as other dealerships do. The environment of the dealership has a real nice modern look with a nice lobby and a nice waiting area with complementary coffee and snacks, several seats, computers are also available for you and the kids, laptops also are free to borrow also. Everyone at the business was just friendly, it was just all in all a great first experience buying a new car. Valley Honda has a new lifetime costumer, thanks Brian I appreciate all your help!!! More